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Savings alert! 32% below average rates

The price you found is 32% lower than this hotel's average rate of $217/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (3,689)
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1,160
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Reviewed February 13, 2017

Despite having been booked as part of an extensive touring package of New Zealand, this complex did not come up to the standard we have come to love from the New Zealanders. We were placed next to a building site, within the complex, with the assurance that work would not commence until 9.00 in the morning. How wrong can you be! The workman arrived at 7.20, right next to our ground floor bedroom and loudly discussed a sporting match whilst at the same time using electronic saws, nail guns, hammers AND noisily erecting additional scaffolding.

Apparently the hotel was fully booked, though no one seemed to be occupying a number of the many apartments and when we left today after two very noisy early mornings and drew the Duty Manager's attention to the unacceptable noise levels he admitted we were not on our own in complaining. If we hadn't had breakfast (we had!) we could have this complimentary otherwise little apology or compensation.

Be very wary and endeavour to ring ahead to ensure you get a quiet location.

Room Tip: Skip rooms in the early 400 range!
  • Stayed: February 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank PaulofNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017

We stayed in a 2 bedroom apartment. This accommodation is popular and the wear and tear is obvious with scuffs and dings everywhere (even multiple pock marks in the fridge door - how does that even happen??)
But the obvious fault was the overall cleanliness. You could see the patches the mop never reached in the bathroom. The windows had smears and handprints all over them that really detracted from the fabulous view.
The layout of the apartment was great, more space than we knew what to do with, plenty of seating, dining table to seat 8. The shower pressure was excellent.
We ate from the room service menu. It was good value and the food was very enjoyable and the delivery service was comprehensive - to the table - and super friendly.
The beds were solid. My 15 year old said they were like a "brick". No TVs in the bedrooms and only a small one in the living area was a surprise (enforced technology detox for our son who streamed the 250MB free data in 14 min to compensate).

Room Tip: If you want a quiet restful start to the morning, ask to be away from the bus parking - it is noisy
  • Stayed: February 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Deidre F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017 via mobile

In the spirit of feedback the apartment was clean, spacious and well equipped. Sadly they are building more of them about 20 feet away. I would highly recommend the builders as they start work early (7.30 am) and can nail boards in place very efficiently. The manager was apologetic and explained that they are not supposed to start until 9. He kindly offered us complimentary lunch boxes which will enjoy once we have driven some distance (assuming I don't fall asleep at the wheel).

Stayed: February 2017, traveled as a couple
1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017

It was very better than the size in the room and the equipment were expected. Correspondence at the front also had them answer consultation about worry to a pickup of a bus politely very well, and you could have peace of mind.

  • Stayed: February 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 宗治 林
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017

The location is excellent, however the size of the room is the smallest other than the ones in HK. The reception was in a rush to tell you everything without anyone else queuing. Other than that it has everything needed for a night.

  • Stayed: February 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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