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“friendly service”
Review of Mantra Lake Tekapo

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Mantra Lake Tekapo
Certificate of Excellence
Queenstown, New Zealand
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“friendly service”
Reviewed September 2, 2013

We visited Tekapo for 3 nights for skiing and fishing with family. The room wasn't ready on arrival so they moved my brother to another room so he could shower. When we arrived with our kids we thought the room wasn't suitable as it was right next to the laundry and had no grass area for the kids. The on duty manager happily moved us no problem and was very accommodating. The room was very comfortable for us all and nice and warm. The beds were very comfortable and great bathrooms with underfloor heating. Good kitchen, dining and lounge facilities. Not enough cutlery and pots though. However we asked at reception and they brought us another pot no problem. They property has a pool and a spa pool. As it's the end of winter we used the spa pool and the staff got us towels to use in this. At check out they were happy to give us a noon check out so our baby could have a sleep. I would stay here again for sure. The staff were so friendly, nothing was a problem for them.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nawqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, September 12, 2013
Kia ora nawqt,

Thanks for a lovely review.
We regret that there were a couple of little hiccups during your stay, but I am proud to hear that our staff were able to resolve these matters so quickly. We are very pleased to hear you say so many positive things about your experience with us.
We hope you can come up again from Queenstown, and enjoy the splendour of Lake Tekapo again.

With thanks,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Bangkok, Thailand
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2013

I stayed with the family of the elderly.
Equipment works great.
+ Clean room and look modern (
+ spacious
+ Works great with full kitchen facilities.
+ Worth the price.

-Room unseen lake
-reception closes early (if arriving after hours. Pick up the keys to the hotel is about 2 km).

Room Tip: reception closes early (if arriving after hours. Pick up the keys to the hotel is about 2 km)
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pong1640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, September 12, 2013
Kia ora pong1640,

Thanks for proving a review of your recent stay with us.
We are glad that you enjoyed the amenities on offer, and that you considered our property to be good value for money.

Warm regards,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang Island, Malaysia
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 20, 2013

Stayed there last week. The apartment was in tip top shape, including nice bathrooms, and a fully equipped kitchen. The fireplace was the icing on the cake.

Highly recommended for families! The only regret I had was we didn't stay another night!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelvin_penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, September 12, 2013
Kia ora Kelvin_penang,

Thanks for your lovely comments, and great photos might I add!
It's makes us very happy to read your comments, and know that you had such a great time in our care. We look forward to seeing you again in the future.

Many thanks,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2013

The two bedroom apartment was spacious, comfortable and clean. The fireplace was lit when we arrived and made the whole place extra warm and inviting! The bathroom floors are heated and are very clean. The beds were comfy and the laundry outside (with washer and dryer) are very handy. The garage door was however, a tad bit too narrow for our toyota highlander to fit in though (or so it looked) but we happily parked outside without any trouble.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hellohigoodbye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, September 12, 2013
Kia ora Hellohigoodbye,

Thanks for stopping by, and posting such a great review.
We are pleased to hear that you had such a fabulous time, and I'm particularly glad to hear that you found the apartment so warm and inviting.

We look forward to seeing you back again!

Best wishes,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 10, 2013 via mobile

This was my favourite accommodatin of our whole trip. We booked the 2 bedroom apartment and it was a huge 2 storey town house style. We were really happy with the location and the price. There is a beautiful little gas fireplace in the lounge which was a nice touch. The kitchen was well equipped and we were able to cook dinner easily in the space. They also had a hot tub which was a plus. Only thing I would suggest is adding complimentary wifi to the accommodation as almost everywhere else we stayed had it.

Stayed August 2013, traveled with friends
Helpful?
Thank Jadebianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, August 12, 2013
Kia ora Jadebianca,

Thanks so much for a really great review! To be considered your favourite in NZ is a real honour, and we are pleased to have been able to contribute to your experience.

We would love to see you back again in the future.

Warm regards,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, United States
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 4, 2013

We stayed here one week to ski at roundhill in the winter. Overall the property is really nice, modern clean looking houses. Inside was very clean and modern, but if you are planning on staying for more than a couple days the kitchens are not well equipped to cook. The utensils are slim, and the pots and pans very flimsy. The downstairs was not very warm, even with the fireplace, and there are no other heaters. Upstairs there is plenty of heat, just hard to even out the heating in the house. Also there was no internet or sky movies.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuliaMancusoUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, August 12, 2013
Kia ora Julia M,

Thank you for taking the time to review Mantra Lake Tekapo.
We are glad you found the property to be nice, modern and clean.
The units are very well equipped, and do have a variety of heating options.
We appreciate your suggestions re: internet and possibly having more movies options available.

Many thanks,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ararat, Victoria, Australia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2013

Wonderful accommodation for the first night of our family holiday. We drove from Christchurch to Lake Tekapo after flying in from Melbourne and arrived in town exhausted a few hours early (even after a few power naps on the side of the road). We were unable to check in until 2pm so spent a few hours exploring the region. Beautiful little town!! Went out to Mt Cook and back to kill time. Our first time in real snow. AMAZING!! Upon check-in to Mantra we found we had a wonderful apartment. Good loungeroom and kitchen facilities downstairs with a garage for our car and laundry facilities in the Garage... very handy!! Bit of a tight squeeze getting the Highlander into the garage but hubby managed to get it in there. Upstairs had heating in each bedroom which was very much welcomed by us as we weren't used to such cold conditions. All in all very impressed with Mantra.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simone S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrewmfreak, General Manager at Mantra Lake Tekapo, responded to this review, July 30, 2013
Kia ora Simone S,

Thanks so much for your wonderful review. We are glad you had such an amazing time in Lake Tekapo, and we are pleased to have contributed towards that experience.

We would love to see you again.

Sincere thanks,

Andrew M Freak
General Manager
Mantra Lake Tekapo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Lake Tekapo

Property: Mantra Lake Tekapo
Address: 1 Beauchamp Place, Lake Tekapo, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Lake Tekapo
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Specialty Lodging in Lake Tekapo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Lake Tekapo 4*
Number of rooms: 28
Official Description (provided by the hotel):
Set in the rugged alpine heart of the South Island's Mackenzie Country, just a stone's throw from the shores of a shimmering turquoise lake, nestled amid snow capped mountains, Mantra Lake Tekapo offers the perfect haven for a weekend away or and extended stay. Mantra Lake Tekapo offers 28 spacious apartments each featuring three large bedrooms, two luxury bathrooms with heated floors, a spacious open plan living and dining area with a gas fireplace and French doors opening to a private courtyard. Cook up a meal in the fully appointed kitchen featuring granite bench tops and quality appliances. Stay warm and dry with you own private garage with internal access and full laundry. At Mantra Lake Tekapo you can choose to relax by the pool, spa and a paved BBQ relaxation area with an outdoor fireplace or enjoy a bottle of one of New Zealand's award-winning local wines on your apartment's private terrace. With world-class trout fishing, horse riding, scenic flights and two local ski fields all within easy reach there is plenty to see and do. Mantra Lake Tekapo is a perfect base from which to explore the unspoiled beauty of Lake Tekapo. Additional Information: Unfortunately we are unable to allow pets onsite at Mantra Lake Tekapo. ... more   less 
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