On Friday the 14th of June we arrived at Mantra Lake Tekapo just after 5pm in the rain and cold to find that they don't have a reception open and that we would have to dive up to peppers to collect our keys which is a little inconvenient.
When we finally got to the 3br apartment which we had booked we found that the door to the 3rd bedroom was locked..another inconvenience. So as there is nobody on reception on our way out to dinner we called back into peppers where the person on the counter was a little unhelpful so after being referred to his manager we than had to follow him back to the mantra for some reason so he could unlock the door.
The sink in the master bedrooms bathroom leaked and filled up the cupboard wetting the spare toilet paper and hair dryer along with both shower heads in both bathrooms being split with little water pressure..sticky marks all around the fire place and a little untidy in general worst Mantra i have ever stayed at. number 13 needs a sever clean up and maintenance to fix all the broken bits and pieces.
After all the good reviews from others maybe it was just number 13 that was disapointing
- Official Description (provided by the hotel):
- Set in the rugged alpine heart of the South Island's Mackenzie Country, just a stone's throw from the shores of a shimmering turquoise lake, nestled amid snow capped mountains, Mantra Lake Tekapo offers 28 spacious apartments each featuring three large bedrooms, two luxury bathrooms with heated floors, a spacious open plan living and dining area with a gas fireplace and French doors opening to a private courtyard. Cook up a meal in the fully appointed kitchen featuring granite bench tops and quality appliances. At Mantra Lake Tekapo you can choose to relax by the pool, spa and a paved BBQ relaxation area with an outdoor fireplace or enjoy a bottle of one of New Zealand's award-winning local wines on your apartment's private terrace. With world-class trout fishing, horse riding, scenic flights and two local ski fields all within easy reach there is plenty to see and do. Additional Information: Unfortunately we are unable to allow pets onsite at Mantra Lake Tekapo. ... more less
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