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“Stay at Ibis Glen Waverley”

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Hotel Ibis Melbourne Glen Waverley
Ranked #2 of 4 Hotels in Glen Waverley
Reviewed June 22, 2011

  • Stayed: June 2011, traveled as a couple
    • Value
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Thank briantt633
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviews (454)
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388 - 394 of 454 reviews

An Accor traveler
melton south
1
Reviewed June 22, 2011

  • Stayed: June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Funzo, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this reviewResponded September 27, 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveler
tallangatta
1
Reviewed June 5, 2011

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Funzo, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this reviewResponded September 27, 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 2, 2011

  • Stayed: May 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Thank AlshaBos
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Funzo, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this reviewResponded September 27, 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Cairns
1
Reviewed May 30, 2011

Plastic ,Tupperware shower,small bath room.
Meals almost unedible ,very expensive for what you got, waiter service terrible the staff did not want to be there,they made out like they were doing you a favour ,bed like a rock .No intimacy or areas where you could sit and discuss business ,reception staff hard to understand their command of english was very poor.
Discussed the same points with another traveller who was equally disgusted with his stay at the hotel .
I will not visit the Ibis at Glenwaverley again and I will review my Accor membership accordingly

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Funzo, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this reviewResponded September 27, 2011

Dear Sir Madam,

Thank you for your feedback. Please be assured we have taken your comments very seriously. Our business relies on guest feedback such as yours..

I am sorry that you were disappointed with the overall standard of the hotel. I am also sorry that you found the standard of the food of poor quality and value. Please be assured that we do appreciate your feedback.

Typically, our hotels have a reputation of providing some of the best service and accommodation in the industry. I am sorry that in this instance we fell short of providing this experience.

I sincerely hope we will be given the opportunity of welcoming you back to one of our hotels in the future, where we are able to extend to you the high level of service we strive to offer all of our guests.

Please contact me if you have any further concerns.

Yours faithfully,

Guy Marinucci
General Manager
Ibis Melbourne Glen Waverley

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Reviewed May 27, 2011

Great night sleep always important when at a conference.

  • Stayed: May 2011, traveled on business
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    • Location
    • Sleep Quality
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Thank p_cozens68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
yackandandah
1
Reviewed May 25, 2011

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Funzo, General Manager at Hotel Ibis Melbourne Glen Waverley, responded to this reviewResponded September 27, 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Ibis Melbourne Glen Waverley

Address: 297 Springvale Rd, Glen Waverley, Monash, Victoria 3150, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Monash > Glen Waverley
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Glen Waverley
Price Range: $89 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Melbourne Glen Waverley 3*
Number of rooms: 155
Official Description (provided by the hotel):
Located just 25 minutes drive from Melbourne’s city centre and 45 minutes from the airport, Ibis Glen Waverley is perfectly positioned for business or leisure travel. Your gateway to the beautiful Dandenong Ranges and a short stroll from Century City Walk Entertainment Complex, the hotel offers travellers the best vantage point to take in Victoria’s colourful capital. Only two minutes from Novotel Glen Waverley, this charming hotel boasts 155 comfortable standard and superior rooms, a delightful Bistro & Bar and 4 modern conference rooms. ... more   less 
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Also Known As:
Ibis Glen Waverley
Hotel Ibis Melbourne Glen Waverley Greater Melbourne

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