I have stayed with Novotel Glen Waverley on numerous occasions for both business and leisure over the last 2 years.
The service has been exceptional and it is the main reason I keep coming back. I even felt compelled to email a compliment through to the manager last year about one staff member in particular. After my first stay, I was emailed a survey to provide feedback. My only recommendation for improvement was to reduce the cost of Internet services. I received a prompt reply from the manager explaining it is something they're looking into, and offered me a discount on wifi for my next stay.
The rooms, whether it be a spa room or a basic room, are immaculate. Beautifully decorated, quiet with very comfortable bedding.
The buffet breakfast is delicious, and everything on the room service menu from the restaurant has been amazing too (especially the steak dishes).
Excellent value for money. Hope to be back there soon.
- Official Description (provided by the hotel):
- Novotel Melbourne Glen Waverley is ideally located in the centre of the City of Monas.The 200 room hotel is adjacent to a cinema complex and surrounded by over 35 restaurants and cafes, including Centro The Glen Shopping Centre, while a 2 minute walk to the Railway Station gives direct access to the city centre, Melbourne Cricket Ground and Etihad Stadium. ... more less
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- Also Known As:
- Novotel Glen Waverley Hotel Glen Waverley
- Novotel Melbourne
- Accor Glen Waverley
- Glen Waverley Novotel
- Novotel Glen Waverley Greater Melbourne