We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful night”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Glen Waverley
Ranked #1 of 4 Hotels in Glen Waverley
Certificate of Excellence
Reviewed March 12, 2013

We stayed a while ago, just getting around to writing a review. We only stayed for one night, and checked in late becuase it was the night of our wedding. The room was amazing!!! The big wide room had a nice table and chairs, and a massive comfy king sized bed and big windows. The bathroom was also large, with a spa and large shower. All very clean and modern with an 'at home' feel. Buffet breakfast in the morning was the BEST we have had in Vic so far. So much choice, plus the chef can cook you a nice fresh omlett with anything you want.
We couldn't have picked a better hotel to stay the night of our wedding, very very happy. In fact, we will stay on our wedding anniversary!

Room Tip: Can't remember our room number but we had a spa suite which was lovely
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Krc24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 17, 2013

Dear Krc24

Thank you for taking time to write and share your recent pleasant stay experience at Novotel Melbourne Glen Waverley.

I have conveyed your compliments to the rest of team. I am sure it serves to encourage and motivate every staff member in the hotel to continue with our good practices and attitudes toward delivering service excellence to every guest.

Once again, thank you very much for sharing. We are looking forward to welcoming you back for your anniversary.

Kind regards

Samuel Dian Sun
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,094)
Traveler rating
Traveler type
Time of year
Language
  • More languages

619 - 625 of 1,094 reviews

Reviewed March 10, 2013

A premium price not comensurate with service nor facilities; demand outstrips supply in the East, and like Perth, one has to pay unreasonably high premiums. Gym is OK if less than 3 people and quality of room service is poor.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank timi7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 17, 2013

Dear Timi7

First of all, thank you for sharing your feedback in regards to your recent stay at Novotel Glen Waverley. I am sorry to hear that our service did not meet your expectations.

I have extended your concern to relevant teams. I am pleased to advise you that we do have refurbishment plans for the Gym and Swimming pool area in the near future. Your concern about the quality of room service was also shared with Food and Beverage Manager and Executive Chef. Two managers are currently working together to develop a set of new menus, including the room service. At the mean time, should you wish to discuses more about the room service quality, please do not hesitate to contact me directly on +61 3 8561 2345 or via email 42068-dm04@accor.com.

Once again, my sincere apologies for what you have been through during your stay. We hope we could have another opportunity to better serve you in the future.

Kind regards

Samuel Dian Sun
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

We recently stayed overnight in this hotel. On arrival there was no doorman to assist with luggage or instructions where to park, The check in process was quick and friendly. Our room has had a recent refurb and had a nice bathroom and great comfortable beds. Our view from the window was a dirty looking roof on a shopping complex. We had breakfast at the hotel which was good. The breakfast staff were polite and attentive. Our only complaint was screaming and yelling drunken guests in the hall way which kept me awake almost all night. The door into our room had no felt type seal around it to help filter out noise. Maybe signs should be put in hallways asking patrons to be quiet and respect that other guests may well be asleep. I suggest you get a room well away from the elevator.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RexVictoriaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 16, 2013

Dear Value Guest

Thank you for taking time to tell us about your experience at Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations. Please allow me, on behalf of the team to express our sincerest apologies.

At Novotel, we strive to provide superior service to every guest, therefore your feedback is very important to us. It is our hope that we could have another opportunity to better serve you in the near future.

Sincerely,

Samuel Dian Sun
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank crubyj
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

Beautiful hotel that met all our needs.
Clean, lovely staff and a quaint bar.
Secure carparking all on a free night via accor.
Would recommend especially the soft bed and pillows :)
Its out of the city but was a taxi fare to where we had a function.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bradsy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at Novotel Glen Waverley, responded to this reviewResponded March 12, 2013

Dear Bradsy67


Thank you for sharing your experience and providing such great feedback. It is always a pleasure to receive positive feedback like yours. We are glad that our services met your expectations.

Once again, thank you for taking time to share your experience. We are looking forward to welcoming you back in the near future.

Kind regards

Samuel Dian Sun
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

As we had a conference at the Novotel Glen Waverley, we stayed for convienience and were pleasantly surprised.
The staff were very friendly, breakfast was good, check in and out was efficient.
It's location close to lots of resturants and the train could make it ideal if you were wanting to get around Melbourne.
We recommend the Novotel Glen Waverley

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debbie425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 2, 2013

Dear Debbie425,

We appreciate the comments you have given. It is a pleasure to receive positive feedback on your stay and conference held at the hotel.
I will pass on your regards onto the team. I am sure this feedback will serve as an encouragement to all staff as we do our best to improve on the service we provide.
We hope to see you again at Novotel Glen Waverley for another enjoyable stay.

Kind Regards,
Hayley Campbell
Assistant Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Melbourne, Australia
Reviewed February 26, 2013

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hayley C, Manager at Novotel Glen Waverley, responded to this reviewResponded March 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Also consider these accommodations in or near Glen Waverley
0.1 mi away
Ibis Melbourne Glen Waverley
Ibis Melbourne Glen Waverley
#2 of 4 in Glen Waverley
464 reviews
3.2 mi away
Punthill Burwood
Punthill Burwood
#2 of 3 in Burwood
64 reviews
7.9 mi away
Ramada Encore Dandenong
Ramada Encore Dandenong
#1 of 5 in Dandenong
145 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Clarion Hotel on Canterbury
Clarion Hotel on Canterbury
#1 of 1 in Forest Hill
115 reviews
6.9 mi away
Lifestyle Apartments At Ferntree
Lifestyle Apartments At Ferntree
#1 of 2 in Ferntree Gully
113 reviews
4.7 mi away
Golden Pebble Melbourne
Golden Pebble Melbourne
#1 of 3 in Wantirna
158 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Glen Waverley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Glen Waverley

Address: 285 Springvale Rd, Glen Waverley, Monash, Victoria 3150, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Monash > Glen Waverley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Glen Waverley
Price Range: $115 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Glen Waverley 4*
Number of rooms: 200
Official Description (provided by the hotel):
Novotel Melbourne Glen Waverley is ideally located in the centre of the City of Monas.The 200 room hotel is adjacent to a cinema complex and surrounded by over 35 restaurants and cafes, including Centro The Glen Shopping Centre, while a 2 minute walk to the Railway Station gives direct access to the city centre, Melbourne Cricket Ground and Etihad Stadium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, Travelocity, Hotels.com, Agoda, Hotwire, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Novotel Glen Waverley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Glen Waverley Hotel Glen Waverley
Novotel Melbourne
Accor Glen Waverley
Glen Waverley Novotel
Novotel Glen Waverley Greater Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing