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“Not So Accomodating”

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Mt Tamborine Stonehaven Guest House
Certificate of Excellence
Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not So Accomodating”
Reviewed October 30, 2006

I would like to say while this guest house had nice surroundings, the "host" was definitely NOT nice.

We had a simple problem where the groom for the wedding we were attending did not have anywhere to get dressed for the 2-3hrs before his big day. We were asked by him the night before if we had some space in our room where he could simply get dressed (no party or noise). We obliged as it was a 3 berth room and there was only 2 of us.

Upon entering the property with the groom, the host was very abrupt and said no other person was to enter the property!! Needless to say we were shocked as our intentions were to help.

The groom left shocked and was invited back to another guest house where other family were and the host was more than happy to allow this to occur!

The bottom line is that the host of Stonehaven Manor is NOT very accomodating at all!

We will NEVER stay there again.

  • Liked — It's point of difference. Scottish Manor style
  • Disliked — The Host. No breakfast available.
  • Tips/Secrets — Don't stay there.
  • Stayed October 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BrissyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpal, Manager at Mt Tamborine Stonehaven Guest House, responded to this review, February 26, 2007
Managers response to Oct 31st review.

Thank you for your response and it is good to get feedback for our Hotel.
We try our best to make it private and quiet for all our Guests.
All our rooms are doubles and twin rooms, 2 person max per room.
Our policy is hotel guests only to guest rooms and the previous response did not just have one person but the grooms wedding party.
We have a lot of weddings on the mountain and in the past some guests have booked one room and brought back as many as 20 people to get ready for a wedding, that is why we have adopted the policy of hotel guests only to hotel rooms.

We appreciate all reviews.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Brisbane
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 6, 2005

Well we just had the best time of our trip at Stonehaven Manor, it was a great location was close to all outings and the lovely bushwalks. Lovely setting in rainforest, comfy king bed and loved the free videos. Tania and Alan were great hosts, nothing seemed to be too much trouble. The restaurant a few doors down had great meals.
Loved the Gloworm tour at Cedar Creek Winery.

Helpful?
4 Thank trav59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mt Tamborine Stonehaven Guest House

Property: Mt Tamborine Stonehaven Guest House
Address: 79 Geissmann Dr, North Tamborine, Tamborine Mountain, Queensland 4272, Australia (Formerly Stonehaven Manor)
Location: Australia > Queensland > Brisbane Region > Scenic Rim > Tamborine Mountain > North Tamborine
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #3 of 9 B&Bs / Inns in North Tamborine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mt Tamborine Stonehaven Guest House 4*
Number of rooms: 4
Official Description (provided by the hotel):
Gold Coast Mountains finest Romantic Getaway. Scottish Manor nestled in lush tropical Rainforest next to bubbling stream. Centrally located on top of the Mountain, close to Irish Pub.Short stroll to Waterfalls, Restaurants , Art & Craft Galleries, Wineries. Cosy clean Private large rooms with Ensuite, Double Spa TV / Video, Air Conditioned. Large Cosy Guest Lounge with open fire. No children policy. ... more   less 
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