If you have ever wanted to be one of the actors on Fawlty Towers then Bungunyah Manor Resort ( Resort was their title, this Hotel could never ever be described as a resort using any persons vocabulary ) is the right place to come and audition.
Any photos you see online or in brochures are so far from realistic and do not truly reflect the quality of the property, it is a shambles.
Now I decided to write this review because in the reception it showed a large number of wedding photos and I could imagine that these wedding couples have been disappointed so many times and I wanted to ward off anybody booking this establishment for their wedding night.
So down to brass tacks.
We arrived and went to sign in and we where told that the restaurant would not be open ( It was the Sunday night of a long weekend ) Wow how are we supposed to have dinner on one of the bussiest nights for the area !!! so we where given a list of restaurants in the area and told to ring them to see if anybody could fit us in, not surprisingly everybody was booked out and we finally ended up eating in a Irish Pub. ( Now the issue I have is why did the management inform us that they would not have the restaurant open and suggest we book a restaurant before arriving at 4.00pm on the night. !!
So now to the room, tired is the only things that comes to mind. They decribed the rooms in their marketing materials in a way that would sound like a Victorian manner, I'm afraid all they are trying to do is explain away that the Hotel is in dire need of a renovation.
The bed was so old that it bowed into the centre so my wife and myself spent the whole night attempting to roll back towards the side. The Doona was not big enough for two people so once again my wife and I spent the night over who was to warm and no was to be cold.
The kitchen was in the bathroom, and the fridge was mounted in the bathroom vanity. The tea and coffee facilities are in the wardrobe.
Luckily the toilet is in the bathroom with the shower. I suppose they could not get that wrong. ( Well I did not have the opportunity to look at the other rooms )
Woops nearly forgot, we really wanted a fireplace in our room, and when we booked it was actually one of the things that made us book this particular Hotel. Guess what, we walked in and a little sign that looked as if had been their for about 20 years stated that the fireplaces are not in use. So I ask myself why are fireplaces still included in the Hotels marketing and advertising materials.
P.s. bring Shower gel, the soap is truly horrible.
So onto the morning, a tractor start up and the owner and his assistant decided to have a loud conversation over the tractors engine on the lawn in front of our SUITE, ha ha ( Suite, wow never ) at 8.00am
So we are heading upto breakfast and the owner/manager are still on the lawn outside our room, so I thought I would have a quick look to see what was the emergency that required their work commencing at that time on a public holiday. Ok, now I understand a sign was being replaced. That really had to be performed as soon as possible...?
So breakfast, the room was so cold my wife nearly went back to the room to get a jumper, the toast was cold before you could get it back to the table. The coffee must have been put on the stewer at about 6.30am to get the flavor just right.
So in finishing, I believe that the owners should correct their marketing and advertising materials to something that better reflects the true nature of their hotel.
I would suggest that they go through rebranding exercise and call the establishment Fawlty (Faulty) Towers and people would then expect the true nature they are faced with on their arrival.
SORRY, one more really funny moment that I have to pass on.
It is 11.00pm at night we have just come back from the Irish pub in bed and we are fighting over the Doona and my wife tells me to shush up and listen.......So I'm listening and not really understanding what I'm hearing.... My wife explains, it's a man taking a pee standing up in a toilet, I started laughing as then it was really clear. Their was the tinkle tinkle of the stream from a height, and the splash and wiggle. It really was very clear once heard from a woman's point of view.
It was resonating through our bedroom as if the gentleman was actually in our room using our toilet. I smiled turned over and we continued to fight over the Doona.
Another sleepless night that I paid for.
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