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“Nice Resort, But Needs Improvement”
Review of Serrambi Resort

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Serrambi Resort
Ranked #11 of 31 Hotels in Ipojuca
Certificate of Excellence
Sandy Springs, Georgia
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice Resort, But Needs Improvement”
Reviewed July 30, 2012

This is a nice resort in Porto de Galinhas, Pernambuco in northeastern Brazil. The positives of this resort include very good rooms which are comfortable and good for couples. The dinner selection was excellent for every evening.In addition, the breakfast was also good. The pool was nice and the small beach area was pleasant. At night, the resort has a romantic setting for couples with lights on the fencing of the resort and the pond between the entrance and the room has beautiful koi fish that splash. There are nice designs of sculptures on the property. It is a resort that has lots of activites geared towards kids. The entrance of the resort is watched by security and is a good feature.
The negatives of the resort were a damper on our vacation. One, the other nearby beaches aren't always clean, and expect to see seaweed and algae on some of the beaches south of the resort. With our trip, we had to land in Recife and take a long ride to the hotel. If you wish to leave the resort, you will have to hire a taxi driver to go to Porto de Galinhas itself, which is around 100 Reais while Recife is 200 Reais round-trip. The main road to Porto de Galinhas during our trip last week was closed down, so we had to ride on roads away from the beaches. I also didn't like the front desk personnel or transportation personnel who arranged taxi rides as they were rude. There are not a lot of activities for couples. If you want to have a soda at dinner, the hotel charges you 4.50 Reais per can on your bill. They charge 4.60 Reais for coconut water and even charge for orange juice. A tip: buy some drinks at a supermarket and save money. Also, I recommend a hotel like Armacao or at Muro Alto in Porto de Galinhas itself. Any questions, please feel free to ask, thank you, David.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
1 Thank dutch74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Alfenas, Brazil
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 27, 2011

I´ve got a promo offered by my travel agent... the price was very nice... I suspected... but I was wrong, really wrong.... My family enjoyed a lot. One of the most beutiful beaches we´ve ever seen. Natural pools, warm sea. The hotel is very nice , all rooms with sea view. They have big and well cared gardens... the food was great.. The hotel staff try to do their best... I recomend... It was an excellent experience. Try yourselves!

Room Tip: when you arrive ask the attendant to give you a room near the pool (that is also near the restaurant...
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  • Stayed November 2011, traveled with family
    • Value
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Helpful?
1 Thank AndersonLeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2011

This hotel is a perfect sized and family oriented hotel. It has great food and beautiful calm beaches, perfect for Children. There a lots of activities for children and since the hotel has a great size you are always near to "hear" them or "see" them!
The rooms are a bit dated but after the entire "hotel" experience it does not seem to matter.

Room Tip: If you are traveling with kids its good to ask for the more "central" rooms as they are 2...
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  • Stayed September 2011, traveled with family
    • Value
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Helpful?
1 Thank ffaraggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 22, 2010

On reading most reviews I got the idea this resort would be average, just a place to spend the night while making the most of the beach. But I was mistaken. Sure, the resort is old. But we can see they have made many improvements. Our room was great. On the ground floor, with a sea view, as most rooms are. We could hear the waves at night. We had a great, firm mattress and a LCD TV in our room with cable. The room was very clean and they made up our bed with clean sheets everyday (although I thought that was unnecessary). The gardens were also kept impeccable. At night dinner was also great. With a wide variety of meat and fish dishes. Every other night they would make fresh baked pizza and bring it round to the tables. On our last night they had a "rodizio" of grilled meats which was delicious. The breakfast buffet was also good.
And then of course the beach... which is really marvelous. Kids can play safely and even take a dip at will. The waters are calm and warm and full of fish that come to your hand expecting to be fed. There were plenty of sun beds and shade. We had lunch on the beach everyday day.
And yes, the entertainment staff is young but the kids seemed thrilled. They were always asking us to participate but we would rather just lay in the sun. It got me thinking how hard it is to get any activity going when eveyrone would just rather get off the hook.
I really enjoyed my stay.

  • Stayed April 2010, traveled as a couple
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Helpful?
Thank joburg74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2009

The hotel itself is not a luxury, it is simple. But the room is in front of the beach and when you wake up just from the bed you can see the beach.
One thing I found not good is the poor choices of eating and drinking menu.
Again about the beach: it is very beautyful calm and cristal clear water. I have stayed in porto de galinhas luxury resorts and I think this one worths if you want to enjoy a nice beach frontroom and relax by the sea.
Be careful, the other resorts and more confortable and luxury but you must stay inside the hotel area and just by the pool because the beach is not good to swim and most of parts are dangerous. If you are searching for a nice vacation at the beach this is the place.

  • Stayed June 2009, traveled as a couple
    • Value
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Helpful?
Thank Totaltrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulcinj, Montenegro
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 8, 2009

The hotel is nowadays called "Serrambi Resort", as it's no longer managed by Ventaclub.
The hotel has an amazing localization, right in front of "pontal do serrambi", an amazing beach, ideal to snorkelling and the hotel offers trips to nice scuba diving spots.
The common areas of the hotel are beautiful and the gardens are well cared.
The rooms are spacious and has only brazilian cable TV, no international channels. The mattress is old and not queen size. The cleaning should be better.
The bathroom has a nice shower, but is not well preserved.
The hotel offers breakfast and dinner, but it's amazing how the food in dinner is really worst than in the breakfast. The dinner's variety of food is really low, compared to the breakfast.
The staff needs training urgently.
I would recommend it only because the beach in front of the hotel is amazing and it's really difficult getting there if you're not a guest in the hotel.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
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Helpful?
6 Thank EricArthurBlair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brasil
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 22, 2009

Decadent is the least I can say. It has what it takes to be excellent: exuberant Nature, privileged location… but is bad in the most essencial: service. Rooms: do not expect to find what you’ve seen on the website. Clean but not well cared, rusty beds, apparent nails under the mattress, awful rollaway bed’s mattress. Food: is a buffet restaurant, low variety, nothing but pizza, cake, tapioca and French fries as appetizers, every single day. The cocktail drinks are limited to half a dozen, prepared under no pattern; each barman does it in his way. Be careful with the disposable forks and knives by the pool: THEY ARE REUSED. The dishes are badly washed and cracked in their majority. Inside the restaurant, there are two grills, leading to a very greasy and slipping floor. Children’s Amusement: there’s one pitiful woman who, without any material or training, spends a few hours a day with the children, by herself, on the playground or on the beach, under the sun, considering that there’s not enough umbrellas. On the beach: the music is just shameful, old school ball… who’s going to Pernambuco to hear Elis Regina? Nothing against her, but it just doesn’t match! Does not even remind what you expect from a front sea resort. Too many broken chairs, rusty umbrellas… The amusement team is the ten minutes team. Any activity they plan is about this long, and everyday they are the same…! All of these without mentioning the absolutely annoying simultaneous translation, due to the huge amount of Italian tourists: everything is said twice, once in Portuguese, once in Italian, even in the night time presentations, another pitiful aspect. Theatre performances with cleft old costumes. A shame…!

  • Liked — cleaning
  • Disliked — everything else
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank renatabrasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serrambi Resort

Property: Serrambi Resort
Address: Praia de Serrambi, s/n | Proximo a Porto de Galinhas, Ipojuca, State of Pernambuco 55590-000, Brazil
Location: Brazil > State of Pernambuco > Ipojuca
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Ipojuca
#9 On the Beach Hotel in Ipojuca
#9 Romantic Hotel in Ipojuca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Serrambi Resort 3.5*
Number of rooms: 149
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Also Known As:
Serrambi Hotel Ipojuca
Serrambi Resort Brazil/Ipojuca

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