We were at Punta Serena the 3rd week of Oct. and agree with the majority of PdubSeattle comments, including most importantly, we would go back.
• Facility wise it is a 3.5 star from a general repair and maintenance standpoint. We were very disappointed by the “deluxe” room we reserved; it was spartan, dark, poor view, and very musty. We felt compelled to up-grade to a villa room, however for essentially a 10% premium, we got one of the largest and most definitely the best view room of the resort, 5B.
• Yes the baths while clean and with decent water pressure, supply, and temp do need to be up-dated.
• The thatched roof over the dining level had blown off during Hurricane Jova on Oct. 11th, therefore the dining area had been moved downstairs and merged with the bar and cocktail lounge. This we did not hold against them, but it did detract from the experience.
• While X pattern tape, put on for the hurricane, had been removed from the sliding glass doors, the tape residue was not scraped off, leaving a noticeable pattern.
• We are not picky people, we readily moved beyond the facility negatives of the resort, chalking it up to the isolated location right at water’s edge, and focused on fun in the sun. However Punta Serena needs to put a few more pesos into the laundry of their towels and sheets and add fabric softener. The towels especially were very rough & you are therefore constantly annoyed though out the day.
• Yes paying a little extra for a 3.5 that is quiet and secluded is worth it. As with PdubSeattle, there were no kids, no partiers, no troublemakers and the clothing optional aspect was readily accepted and felt very comfortable even for first timers.
• The sound of waves all day and night is very relaxing.
• The service was outstanding in all regards. The entire staff went out of their way to always please with a smile & a helpful suggestion when needed. As gringos, we speak only a few words of basic Spanish but had no problem communicating.
• The shrimp cocktail was superb. The shrimp were fresh and sweet, served in a warm light broth to which you add all the various provided condiments you desire to flavor to taste.
• Based on other reviews, we were prepared for a hard mattress; while firm, it was not uncomfortable, just different and only took a couple nights to adapt to.
• The view, ambiance, and service are fantastic. This cannot be stressed enough! It more than makes up for anything one may perceive as a negative.
• Having stayed at other 4 & 5 star Mexican resorts we can unequivocally state the AC was best we've encountered. The AC came with a perfectly operating remote, the unit was very quiet, strong, and very effective.
• The menu is somewhat limited, with a strong seafood theme, but with only 24 rooms you cannot expect a multi-page menu. Yes most of the dishes are under seasoned, however the staff will provide seasoning condiments if requested. Some great items are found on the Snack menu. Of important note on food, we do not recall any previous reports of definite food related illness. We did not experience even a “twinge of revenge” nor do we know of anyone who did.
• We did go to a Blue Bay buffet breakfast and dinner for a change of pace and found them to be basic Mexican fare. Do make arrangements for your 1 permitted visit to the Blue Bay air-conditioned restaurant, just make your reservation at the office a day or two ahead of time.
• We did the sweat lodge and would do it again, however knowing part of the ceremony involves covering your exposed skin with mud, I’d wear something that would not be stained by getting some mud on it.
• It appears each villa is slightly different and we know at least for villa 5, the rooms are each different in layout, size, and specific furnishings. So if you don’t like what they first offer, ask to see options.
• This is not a party resort, it is a couples’ resort with friendly but limited interaction with most of the other guests. There are no scheduled activities other than the sweat lodge twice a week, you and your significant other are your own entertainment. There was a couple from Canada, two couples for a few days from Spain, the remainder were from Mexico. Guest ages ran the gamut from the 20 something to the 60 something. As others have noted, during mid-week there may be just 3-5 couples at the entire resort.
• It is truly clothing optional in the pool, hot tub, and beach areas. We also noted the majority of Mexicans do not remove any clothing so we were left wondering why they would pay a premium to stay at Punta Serena rather than Blue Bay next door.
• Everyday about 10am, the staff will bring an ice chest loaded with beer, soda, & water down to the beach.
• The resort layout is on a point, therefore getting around from the various areas; dining/pool, hot tubs, rooms, beach, & Blue Bay, involves some stairs. Of course when one is laying around all day, a little limbering exercise is appropriate.
• I do not recall any previous reports mentioning the road from the highway to the resort. Our driver laughed and said it was our welcoming massage, the entire 5km is cobblestone.
• We found an air freshener quickly removed the slight musty odor always typical of beach front rooms. The septic odor mentioned in a few previous reports was only noticed twice in our 7 day stay. In both cases it was minor and only perceivable for a few seconds.
• Chips, ice cream bars, candy bars, etc. are available in the gift shop.
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- Also Known As:
- Punta Serena By Blue Bay Hotel Tenacatita
- Punta Serena Hotel Tenacatita
- Punta Serena Tenacatita