We stayed there for almost a week and honestly we are not going back. The pool, the infinite-view Jacuzzis and the surroundings are marvelous and highly recommended for couples. Unfortunately the cleanness is awful! Our first impression from the room when we arrived was just shocking, nothing compared with the beautiful pictures the hotel shows in their web page. The room was old and dirty, the bathroom was disgusting and we found hair and nails in the bed. My wife just got crazy and we immediately called concierge asking for a new room. After 10 or 15 minutes somebody came and took us to the new room, guess what??? Was as dirty as the first one!!! Once again we requested another room, which finally was, let's say, ok. By the way, this room was a lower category from the one we paid!!!!! Next day, the room started to stink like a combination of humidity and urine! Honestly, I do not know why they have the Quality certification, they should not have it. Also, the manager (I do not remember her name) was rude and very unprofessional.
If you want to be nude then this is your place to visit!!! Even if the rooms are just crap!! People go there because they can be nude and obviously they stand the other things because of that.
It is a pity! The hotel has a lot of potential, but not coming back.
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- Also Known As:
- Punta Serena By Blue Bay Hotel Tenacatita
- Punta Serena Hotel Tenacatita
- Punta Serena Tenacatita