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“Excellent stay!”

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Quinta Del Rey Hotel
Ranked #6 of 24 Hotels in Toluca
Certificate of Excellence
Plano, Texas
2 reviews
“Excellent stay!”
Reviewed May 16, 2013

Have stayed at this hotel for years, travelling to Toluca on business. They have an excellent facility, friendly and capable staff, and go above and beyond to make your stay the best it can be. They have a full service restaurant with a great menu and very good food. The grounds are beautiful.

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank JayHancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, May 18, 2013
Dear JayHancock, we hope you had a nice trip back to your home. Also we want to thank you for taking the time to write about your experience staying with us, is good to know that we have been improving, still a long way to go, but thanks to our guests comments we can see what can we do better, to give you a much better service. Thank you once again, we look forward to have you here with us.
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119 reviews from our community

Traveler rating
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    6
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    0
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Metepec, Mexico
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2013

I am a regular user of the hotel and want to express my satisfaction with the service i always receive from the Spa crew. They always give their best to serve, give a personalized service and make sure every customer leaves relaxed and happy.

Besides the Spa, all the hotel personnel is always great. Everybody is kind and trying to make your stay a pleasant one.

If you ever stay at the Quinta del Rey Hotel you will ever be disappointed.

  • Stayed May 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank XimenaMartin20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, May 15, 2013
Dear Ximena, thank you very much for your comments, we all appreciate that you took the time to write about your experience at the SPA and about the hotel service. For our therapist is a pleasure to have you as a guest and they are glad to know by your review that they are doing a good job. Come back soon, it will be a pleasure to have you here once again.
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London, United Kingdom
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

We stayed for two nights from the 6th to the 8th of April. The room we had was on the second floor and was immaculately clean with two double beds a shower and a bath. The room overlooked a small garden and we could open the French doors and let the sound of the birds singing in. The breakfast was of good quality with a good selection oh hot and cold foods.

The staff were extremely friendly and helpful. We had a great couple of nights and would stay there again if we were in Toluca.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank djsdvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, April 9, 2013
Dear djsdvd, is so glad to know that you enjoyed staying with us, thank you very much for writing your comments, the feedback that you makes us is very important. It was a pleasure to have you as a guest, and we certainly wait for your next visit, have a great week.
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Stuttgart, Germany
1 review
Reviewed March 7, 2013

I liked the big and always cleaned up room and enjoyed the service including the taxi transfer from and to the airport and the daily shuttle to my working location. Very good breakfast buffet and the restaurant offers a big choice of dishes. I would like to stay here again .

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Eberhard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, March 8, 2013
Dear Eberthard S, thank you very much for recently staying with us and taking time to share your valuable comments. Our team is very happy knowing that you enjoy the days you spend at Quinta Del Rey.

We are looking forward to welcome you back soon.
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Moorestown, New Jersey
Level 3 Contributor
10 reviews
Reviewed March 7, 2013

This is my #1 hotel in the area, pleasant surprise. Great meals, very large rooms and decor. You won't be disappointed. They also gave a free welcome beer to try the bar and free 20 minute spa message.

My room was on the third floor. It had a beautiful courtyard garden view, seating area with fireplace, desk work area plus song birds right outside on the balcony.
I used this for many business trips and it's great every time.

Room Tip: My room was on the third floor. It had a beautiful courtyard plus song birds right outside on the b...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Ralph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, March 8, 2013
Dear Mr. Ralph C, thanking for choosing Quinta Del Rey, your comments are very important to our team, so we all want to thank you for taking the time to write about your experience with us.

It has been a pleasure to have you here with us, we want you to keep enjoying of the complementary service, so please remember that our team is waiting for you to come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 6, 2013

I stayed 4 nights at the Quinta del Rey and was very satisfied. The staff was very nice and helpful, my room was always clean thanks to Pascuala Reyes and I enjoyed the shuttle car!
I would come back here any time, the room was beautiful and so is the hotel garden.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
Thank Birgit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, March 7, 2013
Dear Birgit G, thank you very much for staying with us during your visit to Toluca. We also want to thank you for writing your comments, and is great to know that you had a nice experience with us.

We hope to have you here once again, please let us know if we can do something else to make your stay more pleasant, we will be glad to help you in anything we can. Thank You once again for taking the time to write us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 4, 2013

I found the staff and accomodations excellent. The hotel is a bit eclectic but in a good way. The staff was always friendly, would remember you and as a plus for me, spoke excellent English.

The morning breakfast bar had a decent assortment of fruits and breads with a chef to make omlettes, etc.

My room was very big, with a sitting area as well a king bed. They provided excellent fudge every night. (not so sure that was good for my diet but it tasted good.)

Overall a good quality hotel at a good price.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank easorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinta Del Rey H, Gerente at Quinta Del Rey Hotel, responded to this review, March 5, 2013
Dear easorses, we want to thank you for your comments, our purpose is to improve our service, and this can be done when we know what are we doing right, and what can we do better, so the staff appreciates the time you took to feed us back. We all wish to have you once more with us. Have a great week.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quinta Del Rey Hotel

Property: Quinta Del Rey Hotel
Address: Paseo Tollocan Ote. 500 | San Jeronimo Chicahualco, Toluca 52170, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Toluca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quinta Del Rey Hotel 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
Corners built with plenty of tasteful details to make your stay a sheer delight. Quinta Del Rey Hotel is located in Toluca, capital city of the amazing and flourishing State of Mexico, ensures you a visit with endless benefits and great satisfaction. Our greatest pride is to assist you with the best art developed in the Quinta Del Rey Hotel. ... more   less 
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Also Known As:
Hotel Quinta Del Rey

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