This Holiday Inn is your usual cookie cutter but because the hotel has a very high percentage of occupancy the staff do not take care of the facility. I checked into my room and attempted to hang up my clothes and when I opened up the mirrored door closet it came off the hinge and hit me in the head. The shower spout is screwed up and the water did not come out with any power. The breakfast wasn't good but the coffee was good and the kid that heled was great. The front desk staff is not good. I asked for a wake up call which was 30 minutes late. They just don't take care of details. If you are paying that kind of money you expect better service but because there are so many Americans working at the various factories in the area they assume that because it is a Holiday Inn it will be as good as the others. I will try another hotel when I return. This one need a lot of help!
- Official Description (provided by the hotel):
- Welcome to the new Holiday Inn Express & Suites Toluca Airport Area your best option to stay in Toluca. With a privileged location, only 3 minutes from Adolfo LÃ³pez Mateos International Airport in Toluca, within the shopping center Plaza Sendero, just 10 minutes from the main Industrial Parks Exportec I and II, Cerrillo, Toluca 2000, Lerma, the Coecillo, 15 minutes from the historic center and 25 minutes from Santa Fe. We are very close to General Motors, Chrysler, Nissan,Bayer, Johnson Controls, Gates Rubber, Robert Bosch, Nestle, Volvo, Intervet, Mane, Malhe, Bimbo, Mundo Dulce, QuÃmica Apolo, Schering Plough, Magna, Grupo Modelo, Vitro, Pfizer, Femsa, La Moderna, Alpla Holiday Inn Express & Suites Toluca Airport zone has completely revamped the image of the brand Holiday Inn Express & Suites and with the following benefits at no cost to you, Transportation Airport-Hotel - Hotel and a 15km radius in addition to a delicious breakfast buffet from 6 a.m. to 10 a.m. on Monday through Friday and from 6 a.m. to 11 a.m. on Saturdays and Sundays. Also a cocktail of manager 6:30 to 8:00 pm where you will find an extensive national drinks and snack bar courtesy in order to relax after a long day of work. The fastest and free high speed Internet access through wireless and LAN connection in your room and all the public areas. ... more less
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