This is a hard review to write. I want to be positive since the family (3 generations) running the hotel really puts their heart into helping travellers. The thing is, the hotel, furniture, grounds, everything looks like it was put together on the cheap in 1950 and hasn't been improved since.
We were greeted by very friendly front desk staff for our 2 night stay, and advised of where to go and what to see with the kids and dog. The very large back yard was great to let the dog run, but was hardly landscaped beyond a rough lawn mowing.
Our room had grey wood panelling everywhere. The headboards were formica nailed to the wall. There were a bunch of chairs in the room, but no table. When we closed teh front door to our room the screens fell out of the front of the window. There was no hot water for the shower (a problem in the diverter, since there WAS hot water for a bath) Tiles in the tub were cracked, losing grout, etc. As a finisher, the noise from the highway that the property fronts on kept me up most of the night.
BUT... we had spares of everything - towels, sheets, pillows, about everything we would need for our stay. and the included breakfast (don't get the french toast - its wonder bread coated with egg) came with another rundown of siteseeing suggestions, super-friendly service, and bottomless coffee.
If this family had a better property they would be fantastic in the hospitality business, but at the end of the day, the hotel is holding back the owners here.
- Official Description (provided by the hotel):
- Family owned and operated by the same family since 3 generations. Guided Quebec City tour available from our motel. Bus tour for whale watching also. Free parking. Full breakfast included. ... more less
- Reservation Options:
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- Also Known As:
- Motel Spring Chateau Richer, Quebec, Canada