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“As Expected”
Review of Pine Lake Resort

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Pine Lake Resort
Certificate of Excellence
GreenLeadersSilver level
Norwich, United Kingdom
Level 4 Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“As Expected”
Reviewed July 18, 2013

Our three night time share experience was as expected. Very easy to locate just of the motorway and convenient to use as a base for exploring the area.
We ate in the restaurant only twice. First time at the end of our travelling day. All you could eat, inc, pizza, pasta etc. This was very average fare and just about passable as hot. The last night of our stay was from the menu. I have to say it was the best pasta dish I have ever eaten, very hot and tasty.
The weather was hot and perfect, unexpectedly nice. With a lake only a few steps from our studio apartment it was very pleasant to sit on one of the many benches overlooking the lake.
Only two gripes. Breakfast not served until 9.30, very odd time for breakfast, why not start breakfast at 7.30 or 8am? The other gripe, a constant smell of stale urine in the bathroom, very noticeable, so why not fix the problem???
We would visit again, mainly to use as a base though.

Room Tip: Inspect the bathroom on arrival and change room if not clean.
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  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank bepatient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Pine Lake Resort, responded to this review, July 19, 2013
We are thankful to you for your positive review, we are pleased to know that you had a relaxing stay here at Pine Lake Resort. We regret to read that there have been some issues with your apartment, however, we will of course mention that to our housekeeping and maintenance team- thank you. We hope that this has not marred tour stay and we hope to see you coming back soon!

Angela Gallagher
Resort Manager
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (271)
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English first
Elland, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2013

Just got back from a 3-night stay travelling with extended family and 2 year-old (5 adults, 1 child). We had perfect weather for this sort of holiday so were very lucky.

Good location with easy access to lots of locations in the Lakes. Lots of well-kept facilities on site including swimming pool, jacuzzi & sauna, tennis court, crazy golf, kids play area (outdoor and indoor), games room and watersports.

Lodges are located around Pine Lake which is lovely. Most have a lake-view but some are set back from the lake behind other lodges. The lodges are lovely but could be cleaner. Our windows were so filthy we could hardly see out of them. We were in lodge 102 which was lovely and quiet at the top of the resort but a 10 minute walk down to the facilities (with a small child). Bathrooms and kitchen are well-equipped with everything you could need including washer, microwave.etc. The rooms don't get cleaned during your stay (this may not be the case if you are there longer). There is a laundry room if you want to do your own laundry. They also provide a clothes horse to dry your washing.

Didn't use the restaurant as we ate in/ got takeaway.

All in all enjoyable break, I would recommend.

Room Tip: Email and ask for lake view and close to facilities if you have young children/ OAPs in your party.
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  • Stayed July 2013, traveled with family
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Helpful?
Thank LauraW88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rossendale
Level 6 Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 13, 2013

Just had 5 days at this resort. The lodges are excellent well appointed most with views over the lake. The pool had a fabulous masseuse who is very friendly and very competent I would highly recommend her restaurant is also very good .

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Bigjohn55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 7, 2013

We have owned one week floating time here since November 1993, since then the treatment we receive has changed considerably. In the beginning it was a lovely holiday resort with families staying for the week, the club was packed out every night. Since the points system has come into being every thing has changed, because we refuse and cannot afford to change to the points system we get treated like 2nd class citizens, we have been told that we are not entitled to the fully refurbished lodges even though our yearly maintenance pays for it. Also it is not a resort for owners any more as it is advertised on many websites so anyone can book and by reading the reviews it seems they get better lodges than us. The lodge we had this year was very shabby apart from the toilet and bathroom. In the twin bedroom there was places on the wall where the chests of drawers had been removed and the wall had not been repainted nor had the screw holes been filled in. We had to ask for the patio to be swept and also for the windows to be cleaned in fact it was disgusting compared to a 3 year old caravan we stayed in on a Parkdean site in Cornwall earlier in the year. We will be writing to the head of Diamond resorts with photo evidence and complaining but I don't expect anything will get done as anyone exchanging into the resort will obviously get a top notch lodge. Also walking round the site we noticed quite a few fully refurbished lodges were empty yet we were given an old one.

Room Tip: Make sure you ask for a fully refurbished two bathroomed Lodge.
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Pauline J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Pine Lake Resort, responded to this review, July 9, 2013
We are genuinely sorry to read of your concerns and would like to reassure you that all our members, owners and guests are shown the same level of hospitality. Some of the lodges are now fully refurbished whilst others are partially refurbished with new soft furnishings and branded linen etc. We continue with our ongoing refurbishment programme which means all the lodges will eventually be of the same very high standard. The resort team work hard to ensure where possible that any requests placed on a reservation which includes apartment requests. Our guests are encouraged to identify any issues or complaints which they might have whilst staying onsite to allow us the opportunity to either rectify these problems or possibly offer an alternative lodge.

Your feedback is appreciated and we are sorry that on this occasion we were unable to satisfy your expectations.

Angela Gallagher
Resort Manager
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New Delhi, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

We enjoyed the well equipped kitchen unit as over a week the family ate most meals in the cottage. Explored Windermere ( 25 mins), Grasmere, Keswick ( 55 mins) and the driving in between. Pine Lake is one minute off the expressway so quick to get around. 5 mins to a huge Tesco. 10 mins drive to the beachfront of Morecambe. 1 hour to Manchester United Stadium Tour. 15 mins from the pretty town of Lancaster. 4 hours to Heathrow. So good base while exploring the area with family. Just walking within the resort is pleasant with hundreds of ducks around !
My favourite view of Lake District was the stunning overlook of Derwentwater ( Keswick) just off Borrowdale rd with good parking and viewing spots.
Great value for money for a week's stay. Excellent shower - difficult to end it ! Big help was the clothes washer and dryer in the kitchen. Large fridge so we could stock up on fruits and juice / milk and drinks.

Room Tip: Get a cottage with the Lake View
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  • Stayed June 2013, traveled with family
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Helpful?
Thank Rishi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 6 Contributor
67 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed June 30, 2013

What a wonderful find Pine Lake is!!! After a couple of hectic days in Blackpool we were ready to relax and what better place! We stayed in lodge 243 (2 bed) right on the lake front and loved the duck welcome party both night and day. The lodge was refurbished and decorated perfectly with everything you could need in the kitchen and bathrooms. The beds were the comfiest I have slept in in a long time, pure bliss!!! Reception and the bar was friendly, entertainment though a little boring in the evening but then it was rather quiet so to be expected. Couldnt fault food or bar prices at all. Perfect stay only 15 mins to Lancaster and Morecambe and 30-40 mins to the Lakes. Cant wait to come back for a full week next summer - hopefully it wont be raining next time!!

Room Tip: lake view and refurbished
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Pine Lake Resort, responded to this review, July 7, 2013
Thank you for leaving your review and we are pleased to read that you enjoyed your stay at Pine Lake Resort. The lodges are in a perfect quiet setting yet like you say, a short drive to cities, seaside and national park attractions. The refurbished lodges have been designed to a high standard to provide our guests with all the home comforts which they expect. We receive regular compliments about our beds and branded bed linen which are extremely comfortable- we’re glad you found this too.

We look forward to welcoming you back again next summer.

Angela Gallagher
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teeside, England, United Kingdom
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 24, 2013 via mobile

We stay here a lot both with my partner and with the family. Lots to see and do even on the resort before you venture into all the lovely surrounding areas. Your just off the motorway so very convenient when travelling. We stayed in a studio right on the lake it was beautiful. Very clean. Very tidy and brilliant atmosphere. Lacked some good entertainment on a night time but beer still flows so its not all doom and gloom. Celebrated my other halfs 30th here and he loved it.

  • Stayed May 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Pine Lake Resort, responded to this review, June 27, 2013
We are pleased to read that you had an enjoyable time here with us – thank you for your review! It is very important to us to ensure that our guests can celebrate moments important to them in pleasant surroundings and we hope that we contributed to making this special Birthday even more so!
We apologise if you were not entirely satisfied with the entertainment choice, however we trust that this has not marred your stay and that we will have an opportunity to welcome you back!

Angela Gallagher
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pine Lake Resort

Property: Pine Lake Resort
Address: Dock Acres | Pine Lake, Carnforth LA6 1JZ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Carnforth
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Specialty Lodging in Carnforth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pine Lake Resort 4*
Number of rooms: 124
Official Description (provided by the hotel):
Situated between the sweeping coastline, hilly countryside and village pubs of rural Lancashire, Pine Lake Resort provides a four star retreat, as rated by Visit England. It features a heated indoor pool, whirlpool, fitness centre and spa with steam room and sauna. Watersports and fishing are also available. Additional fees may apply. The Scandinavian-style lodges and cosy studios include a full or partial kitchen with hob, microwave, toaster, kettle and coffee machine. Each accommodation has a private bathroom with bath or shower, heated towel rail and hairdryer. Freeview TV, a DVD player and iHome alarm clock are also provided. Some lodges have a private veranda. The Lakes Bistro restaurant and bar provides delicious local and international cuisine in a friendly setting. For groceries, guests will find local supermarkets less than 5 minutes away in the centre of Carnforth. Wi-Fi access is available throughout the property, at an additional cost. The glorious scenery of the Lake District National Park, the Lune Valley and the Yorkshire Dales are easily reached in 30 minutes' drive. Local buses stop at the property entrance several times a day with access to Lancaster, Bowness, Ambleside and Keswick. Visit the Victorian seaside village of Arnside for a traditional bag of fish and chips, just 8 miles away. ... more   less 
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Also Known As:
Pine Lake Hotel Carnforth
Pine Lake Resort Carnforth, UK - United Kingdom

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