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“Modern and stylish”

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Village Hotel Manchester Ashton
Lytham St Anne's, United Kingdom
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Modern and stylish”
4 of 5 bubbles Reviewed March 16, 2014 via mobile

A good choice for a short stay. Comfortable , well equipped funky rooms, large pool and great gym as well as Starbucks in the lobby area. The newly extended tram link outside to central manchester is a great extra too. We stayed here but travelled into manchester to avoid traffic jams and expensive parking fees.

Stayed March 2014, traveled as a couple
Helpful?
Thank 42RichardB42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Hotel Manchester Ashton, responded to this review, May 14, 2014
Thank you for your positive feedback regarding your recent stay with us at the Village Hotel Ashton, i have fed it back to the relevant departments. Im glad you enjoyed the NEW use of the handy tram line right outside the hotel to!
We hope to welcome you back to the hotel in the near future, if i can be of any further assistance please dont hesitate to contact me on the details below.

Kind Regards


Emily O'Hara
Marketing Media Executive
Ashton and Hyde Village Hotels
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,478 reviews from our community

Traveler rating
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    80
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (157)
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English first
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed March 14, 2014

Stayed for one night, rooms are lovely but our view wasn't the best.. Think it was the function room roof?? Breakfast great selection but we went elsewhere for evening meal, plenty of restaurants nearby that are cheaper.

Stayed February 2014, traveled as a couple
Helpful?
Thank Becks1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 9, 2014

The hotel is clean and functional. We booked two rooms. One for us and one for my parents. On the plus side, we found it quiet, and clean. The hotel looked new, so everything appeared clean and unworn. The bathroom was huge, with nice fittings. The room was tastefully decorated and had blackout curtains (bliss). There was an iron and board in the room, which was handy. The bed was huge and comfy. Breakfast was of a reasonable quality, but lacked variety. The swimming pool looked big, although we didn't have time to go. Staff were friendly and helpful. The parking was plentiful and the location was great, for car users.
On the negative side, I did find it a bit overpriced. We booked a family room, which was quite small and looked like a normal room with a "put me up" bed for our daughter, which was narrow. Because of the layout of the room it was wedged up against the drawers, so we couldn't open them. There were only two mugs and one chair (for three people). There was no wardrobe, just a rail with hangers, which were so high up I couldn't reach them. There were no complimentary toiletries in the bathroom, just the soap dispenser type, which made the bathroom look like a public loo. The bath was narrow at the bottom, which caused me almost to loose my footing. My dad fell over in the bath in his room. My brother in law used the toilet in the lobby and when he went to exit, the handle came off in his hand and had to wait until someone came in so that he could get out.
The evening meal was overpriced for poor quality food, although our daughter ate free, which was a pleasant surprise (her's was the nicest meal!), but we had to wait a long time for our food.
On the whole the hotel was functional and ideally located, but basic and a bit expensive for what it was.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Hotel Manchester Ashton, responded to this review, May 14, 2014
Thank you for your feedback regarding your recent stay with us here at the Village Ashton.

Im glad overall that you enjoyed your stay with us, but am sorry you found us slightly overpriced, we try to ensure our prices are reasonable and often have offers on our website www.village-hotels.com, sometimes if there is alot going on in the area and we are busy are prices will be slightly higher than usual.
Try one of our upperdeck bedrooms next time, they are only £20 to upgrade to and alot more spacious!
I have passed all your feedback on to the relevant departments and this will be noted and taken seriously.

We hope to welcome you back to the Village Ashton in the near future.

Kind Regards


Emily O'Hara
Marketing Media Executive
Ashton and Hyde Village Hotels
emily.ohara@village-hotels.com


I hope this hasnt put you off visiting us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mills, High Peak
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 9, 2014

All aspects of the stay at this hotel were excellent. Unfortunately we did not use the spa facilities.
We only stayed for one night but were very impressed, we will be back and we can certainly recommend this hotel.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grandmarose54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Hotel Manchester Ashton, responded to this review, May 14, 2014
Thank you for your good feedback its much apreciated, hopefully we will welcome you back to the hotel again V.Soon!!

Kind Regards


Emily O'Hara
Marketing Media Executive
Ashton and Hyde Village Hotels
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Annes-on-Sea, United Kingdom
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed February 24, 2014

My friend arranged to celebrate her 60th birthday and we decided to stay over for the night. On my arrival at the hotel I found the receptionist who checked me in very impersonal and dismissive! However her colleague was exceptional. Perhaps I got her on a bad day?? The rooms were of a nice quality and very modern but lacked wardrobe space or rather it didn't have a wardrobe! The beds were very comfortable and I slept like a baby. The layout of the bathroom could be of a better design and the remote controls in the room needed their batteries changing. We were on the 2nd floor and was disappointed to find the lift stopped working on the Friday night and wasn't fixed for the morning. So we had to carry our bags down by the stairs. The restaurant was very relaxed as a number of guess decided not to change out of their sleepwear! Our party found this very poor and thought the management should adhere to a more strict dress code! Our waitress was very good though and couldn't do enough for us. It was disappointing that there wasn't consistency within the hotel. Don't order specific wine as it is exceptionally expense! Stick to the house as it is just as nice.

Room Tip: As the lift broke I would suggest and lower floor room!
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HallHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Hotel Manchester Ashton, responded to this review, May 14, 2014
Thank you for taking the time to let us know about your experience with us at the Village Hotel Ashton. Your willingness to share your thoughts is appreciated, i have passed on your feedback to the relevant departments and this has been looked into for you.

We have recently undergone some management changes so we feel our hotel services have improved, we hope to welcome you back to the hotel in the future.

Kind Regards

Emily O'Hara
Marketing Media Executive
Ashton and Hyde Village Hotels
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow-in-Furness, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed February 22, 2014

Don't stay !!! Over priced .. Room dark an dismal no wardrobe or drawers believe it or not and an iron board stood against a wall !!! Very stylish.. Meal in the restraunt ridicules for a scewer with 3 pieces of chicken and 2 prawns nil else honest nearly £30 !!!! Choice rubbish very poor menu so hungry had to have a gregs sausage roll i had in my room! Service sooo slow meal booked 6.30 still there 10.30 !!!! For gods sake devere get your act together I don't mind paying for quality but this is a joke you should be ashamed room stunk of cigerretes and obviously not cleaned very poor

Room Tip: Choose travel lodge down the road
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank signman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Hotel Manchester Ashton, responded to this review, May 13, 2014
Thank you for taking the time to let us know about your experience with us at the Village Hotel Ashton. Your willingness to share your thoughts is appreciated.

I am sorry you felt your visit to us wasn’t up to 100% satisfaction I have passed your comments on to the relevant departments.

The De Vere Group is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organisation, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.



If you would like to discuss the complain further please contact myself on the details below and we can discucs each point in more detail, we have now recruited a new head chef and a new restaurant manager, and would recommend you to come and try the facilities again to restore your faith in the hotel.

Kind Regards


Emily O'Hara
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed February 17, 2014

Called to get coffee from starbucks. Nice hotel, friendly staff spoilt by Starbucks overpricing the basics such as a cup of coffee. It's about 50p dearer per cup than anywhere else. Also they do not sell decaffeinated tea.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank mgma1328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Hotel Manchester Ashton

Property: Village Hotel Manchester Ashton
Address: Village Hotel Pamir Drive, Ashton-under-Lyne OL7 0LY, England (Formerly Village Urban Resort Manchester Ashton)
Location: United Kingdom > England > Greater Manchester > Ashton-under-Lyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ashton-under-Lyne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Hotel Manchester Ashton 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Village Hotel Manchester Ashton is located to the east of Manchester City Centre, close to the city of Manchester Stadium and Sports City complexes and just 8 miles from Manchester Airport. The hotel is within easy reach to Cineworld, Hollywood Bowl and Ikea. Village Hotel Manchester Ashton has 120 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding License and free WI-FI throughout the hotel. ... more   less 
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Also Known As:
Village Ashton Moss Under Lyne
Village Hotel Manchester Ashton Ashton-Under-Lyne, Greater Manchester

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