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“Nice hotel but like staying at university campus” 2 of 5 bubbles
Review of Aqua Hotel Promenade

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Aqua Hotel Promenade
Ranked #2 of 17 Hotels in Pineda de Mar
Certificate of Excellence
Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice hotel but like staying at university campus”
2 of 5 bubbles Reviewed October 28, 2013

We booked this hotel based on reviews for food, staff and above all peace. Staff were excellent and food was reasonable. However biggest issue by far was that there were 170 students staying who were studying some kind of service course and had been in the hotel for around 5 weeks prior to our arrival. As with students of any kind they were up all night banging doors, in and out of each other's rooms and running along corridors so despite the fact we changed rooms to be on the top floor the noise was still bad enough to prevent a nights sleep. The students also seemed to eat together so if they were having dinner there was little room for anyone else. On top if that everywhere you went in the hotel there were groups of students with their blue lanyards and folders blocking lifts or hallways. There was no entertainment provided except the first night which was in the form of a couple of singers primarily to entertain the over 80's. I think the hotel or indeed agencies who book hotels should stipulate a warning that 170 students will be staying at the hotel so as to enable an informed choice. Our recommendation to anyone contemplating booking this hotel is to contact them first and check so you know you'll be staying at hotel university. This was not a relaxing stay as earlier reviews had led us to believe it would be.

Room Tip: Check with hotel first to ensure they are not acting as a university campus before booking
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  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank MJWEB999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Ireland
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

We stayed in Aqua Promenade for over 2 wks. We had Duplex Suite on 5th floor, with terrace and balcony (on 2nd level) which was great. Comfy beds.
Fab views of beach and sea across the road. We went Half Board. Breakfast and dinner (for most of time there, we changed to lunch a few days). Food was delicious, loads of variety, something for everyone. Even sparkling wine for breakfast.
Staff are extremely friendly and helpful, especially Peggie at reception. Rooms are cleaned every day, cleaners are very friendly aswell.
Beach across road, never packed which is great. Train 2min down the street, brings you anywhere along the coast.
The only downside to the hotel was the noise in the mornings and evenings - if there was a second door going into the rooms it would help. The walls are not sound proof, so ou can hear ppl chatting, or babies crying very easily. People banging doors or cleaners in the mornings was probably the worst, as the halls were marble and it just echoed the sound. It would lift you out of the bed! So you'd be up and awake from 7am.
Overall, its a lovely, clean, friendly hotel. Just the noise is annoying. (Ear plugs don't work)

Room Tip: 5th floor, overlooking beach - try to get a room away from the lifts, might help with noise, less pp...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Rikib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

Just returned from a week at the Aqua Hotel and it lived up to its reviews. One word of warning - we had a family room for 3 and the double bedroom and bathroom were up a steep flight of marble stairs, with the single room at the bottom of the stairs. No problem for us as our son is a teenager, but if you have a younger child (who may need to use the bathroom in the middle of the night) you may want to check which room you have been allocated. We had a side view of the sea and a full view of the pedestrianised shopping street, so plenty of interest to watch! We could have done with a third chair on the balcony though!

We were impressed with the free activities provided via the hotel - 30 minutes each day free bike, kayaking and a couple of other things. One thing we were slightly disappointed in was the beach - sounds crazy, as it is large and sandy, but the sand is gritty (I understand it is the same all over the Costa Brava) which makes walking quite difficult, especially near the water's edge - and no good for making sandcastles! Most people obviously didn't agree with us as the beach was always busy whereas the pool area was surprisingly quiet, given that it is so small. We found a "top deck" which was nearly always empty (loads of sunbeds) and got the sun all day.

We got the train from Barcelona airport, only 4.55 euros single all the way to the hotel. It takes between 1.5 and 2 hours, with one change, but it is straightforward and the trains are regular (every half an hour) and comfortable.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

I have spent 6 great relaxing days in Pineda de Mar at Aqua Hotel Promenade after spending 4 really busy days in Barcelona. I arrived by train from Barcelona and reached the hotel very easily since it is located 3 minutes away from the train station. The journey to/from Barcelona takes about 70 minutes and it costs 5.50 euros. If at the end of your stay you leave directly to the Barcelona airport you do not need another ticket, you simply need to change train & platform at Estacio Sants in Barcelona.
The staff are very polite and friendly, they provide their guests with maps, advices, trip bookings ( to Montserrat, Girona, Figueres etc). The hotel offers other useful services like in room-safe, early breakfast, late check out.
The superior rooms are quite spacious and with beautiful sea view. The hotel offers all 3 meals with self service buffet. I had only half board, breakfast and dinner, it was more than enough. The food was very diverse, plenty of choices (fish, seafood, chicken, pork etc) , plenty of vegetables and salads, fruit and desserts. The drinks were not included but the prices were decent.
The hotel is 30 ms away from the beach, you simply need to walk through the underground passage located just in front of the hotel and in 20 seconds you are at the beach.
The beach is large, sandy, clean. There are sunbeds available but one may use own towel to lay in the sun. There are showers and toilets on the beach and several bars and snack bars. The sea waters are blue and clean and a pleasure to swim in.
Pineda de Mar is a small and quiet ressort, I really enjoyed it. Young peope might find it too quiet, though I spotted several groups of young tourists who seemed to really enjoy themselves in the beach bars.
In a nutshell, I would recommend this hotel to people over 40 looking for relaxation and rest, like myself. It is also good for the families and the couples with children. For the active people, there are plenty of sport activities and it would be a good place to start exploring the coast.
To conclude, I enjoyed a lot my stay with Aqua Hotel Promenade in Pineda de Mar and I am seriously thinking of a longer visit next year.

Room Tip: book a superior room, with sea view. it is really worthing the extra cost.
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  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank irina60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

My wife and I have stayed here every year for the past 6 years and keep coming back. The hotel is perfectly situated in Pineda de Mar very close to the beach with a swimming pool to the rear. This year we stayed in a superior room which had the best air conditioning I had ever experienced at any hotel. The staff are really friendly and helpful throughout the hotel and the cleaning staff do a superb job every day but never seem to bother you when you are in the room. The restaurant has recently been refurbished and now includes an outside dining terrace which is a great place to sit and eat. The breakfast each morning has so much choice of delicious items to choose from so you will be spoilt for choice. If you are going to be staying in Pineda de Mar then look no further, the Aqua Promenade will not dissapoint!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 7bazza7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southend
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

A medium sized hotel, right opposite the beach (just a quiet road and railway with underpass in-between). Good food and nightly entertainment at 21.45. Reception staff, Entertainment staff, and Dining-Room staff all speak English and are friendly and helpful. Some of the older children were playing a boisterous game of chase around the grounds of the Hotel from time to time - their parents and the staff should keep an eye on them as many of the guests are either very young children, or older people who prefer a calmer atmosphere. The railway opposite can take you to Barcelona or Girona (change at Messanes for Girona). There is a good market in the road outside the Hotel every Friday. Little Road-Train (XINO-XANO) charges three-euros-forty for a round trip around Pineda de Mar. There is a medium sized supermarket on the corner of C.Jaume Balmes and C.Moragas I Barret, less than 10 Minutes walk from the Hotel.
We would be very happy to holiday at this Hotel again. Pineda de Mar is a medium sized resort with many small shops, it is nice and flat (no hills to climb). In order to attract the more discerning visitor I hope the graffiti is cleaned off regularly and all the litter is cleared away daily.

Room Tip: Away from the lifts
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank silvertopsySouthend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warfield
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 17, 2013

We have just returned from Aqua Promenade after a 6 night stay.We had a family room that had two bedrooms and was spacious.The hotel is in a great location,yards from the beach.The train line is adjacent but does not cause any disturbance day or night. One thing I would point out is that we had a non sea facing room overlooking the pool.This means that you are facing a couple of apartment blocks and not much else.The pool is quite small and deep and requires constant vigilance if like us you have kids.The reception staff are very attentive and friendly and speak many languages.
The food is good overall,we found enough to eat on half board and believe most would be happy with the choice.
The Animation team were fantastic with the kids,very enthusiastic and trustworthy.Mini Disco most nights then entertainment for adults,singers,dancers etc.
I must say that this is one of the cleanest hotels I have stayed in anywhere,staff always cleaning public areas etc.
Would I recommend staying here ? Absolutely if you want a clean friendly hotel in a quiet safe resort near to Barcelona.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank aaaaammmmmqqqqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Hotel Promenade

Property: Aqua Hotel Promenade
Address: Passeig Maritim 7, 08397 Pineda de Mar, Spain
Location: Spain > Catalonia > Province of Barcelona > Pineda de Mar
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Pineda de Mar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aqua Hotel Promenade 4*
Number of rooms: 172
Official Description (provided by the hotel):
Located by the beach on the promenade of Pineda de Mar in a central location. The hotel is cozy and in an ideal emplacement to enjoy what Pineda de Mar has to offer. This is the welcoming, relaxing hotel you have been looking for where our staff are both caring and professional which allows you to enjoy the hotel's facilities with ease. Our younger guests will enjoy an action packed holiday both inside the hotel with the miniclub's daily animation program as well as activities which are ran outside of the hotel including the summer beach parties where children can have fun with inflatables etc under the supervision of our entertainment team. In the mean time, you are free to relax and soak up the sun with the peace of mind that your children are being entertained and taken care of. The hotel has many facilities which our guests can enjoy: varied buffets in our pleasantly decorated dining room, a relaxing pool area, a children's playground and nightly entertainment shows. The hotel also has a gym and guests are free to relax in the renovated lounge bar and terrace. The hotel also has well equipped rooms with all the necessary facilities our guests could need for an enjoyable stay like wi-fi and indoor parking. You will undoubtedly enjoy an unforgettable stay at Aqua Hotel Promenade. ... more   less 
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Also Known As:
Aqua Hotel Pineda De Mar

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