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All reviews travel department sea view large bathroom included in our package lots of fresh fruit irish country flowering shrubs great facilities for children commercial centre animation team stayed here for one week spanish words lovely hotel indoor pool dinner buffet buffet style long promenade
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Reviewed August 20, 2016 via mobile

I'm staying right now at this hotel. It is true that it has lots of swimming pools and it's in front of the beach.

Nevertheless, having to pay a fee for the towels, not offering parking to customers (16€/day), and paid games like pool and others is not good for an hotel where you pay 300€/night.

Parking nearby is a nightmare and so for the high price per night, hotel should offer parking.

The towels fee - reimbursed- is something I'm not fan of. Who would steal a towel when paying 300€/night ?!

The employees are nice - that's true.

Won't probably return.

Date of stay: August 2016
Trip type: Traveled with family
3  Thank Gonçalo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2016

Great hotel in Huelva; we had a junior suite which was perfect for a family with 2 children; very near to the beach, very welcoming personnel and very children friendly. Nice beach in front of the hotel.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank tictac3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Dpto. Marketing at Puerto Antilla Grand Hotel, responded to this reviewResponded August 18, 2016

Dear tictac3

We thank you have chosen Puerto Antilla Grand Hotel as a destination for their holidays, and we are glad that you have lived a pleasant experience between us, and you have decided to share with other TripAdvisor travelers.

We are delighted that you have enjoyed the spaciousness, comfort, and spectacular views of one of our Junior Suite Sea View.

We hope to see you again soon.

I want to take this opportunity to invite you to visit our website, to be promptly informed of our promotions and offers, as well as social media to follow the news of our hotel.

Best regards from the entire staff of Puerto Antilla Grand Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2016 via mobile

The facilities are all up to scratch and the bar and restaurant were ok without being outstanding so eating and drinking elsewhere would be better both for the pocket and the satisfaction. The service at the check in and out is slow and arduous which I always believe reflects the attitude of the staff however they do manage the pool area well so you can actually get a deckchair near the pool!

Date of stay: August 2016
Trip type: Traveled with family
Thank paulkT2128GN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Dpto. Marketing at Puerto Antilla Grand Hotel, responded to this reviewResponded August 9, 2016

Dear Paul K,

We greatly appreciate the time you have spent in sharing their opinions with other users of Tripadvisor.

We are sorry that your experience at our hotel was not your total satisfaction, we will analyze each of its appreciations for the satisfaction of each of the customers who visit us.

On your next visit we will be happy to assist you, do not hesitate to contact us for any eventuality that may arise them or any other incident that makes your stay not perfect.

Best Regards from the entire team of Puerto Antilla Grand Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2016

Coming back to this hotel 6 years later and it was as good as I remembered. This time the room did not have a sea view but it was as good, because it was overviewing the opposite side of the hotel, being very cool as the sun did not touch it in all day. The food was great, varied and great quality and they gave us the opportunity of having lunch instead of dinner for half-board, which was great because we did not need to go outside the hotel during the hottest period. Besides, the drinks were included in the half board, a very pleasant surprise. The activities for kids were wonderful, even though I was not travelling with children, and I loved the Disney shows. The staff is nice and warm but unintrusive, so everything was perfect.

Room tip: Rooms without swimming pool view are quiet and cool
Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank marian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Dpto. Marketing at Puerto Antilla Grand Hotel, responded to this reviewResponded July 19, 2016
Google Translation

Estiamada marian f,

En primer lugar queremos darle las gracias por el tiempo que ha empleado en hacernos llegar su opinión. Que defina sus estancia como perfecta, nos anima e ilusiona a todo el equipo a seguir ofreciendo experiencias inolvidables en Puerto Antilla Grand Hotel.

Nos alegra saber que han disfrutado de la calidad de nuestro esmerado servicio e instalaciones. Su reconocimiento hacia nuestro personal, nos llena de motivación para seguir trabajando en la misma línea.

Un cordial saludo de todo el equipo de Puerto Antilla Grand Hotel.

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Reviewed July 13, 2016 via mobile

Great place to spend a family holiday.
Rooms are spacious and comfortable. Staff is professional and friendly. Facilities are great and there are endless activities to do. It's that kind of hotel you don't need to leave to have fun no matter how long your stay is. But, if you want the beach is right in front of it. And there are plenty of great fresh fish bars around. We would definitely come back.

Date of stay: July 2016
Trip type: Traveled with family
Thank josecelades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Dpto. Comercial at Puerto Antilla Grand Hotel, responded to this reviewResponded July 18, 2016
Google Translation

Apreciado josecelades,

Siempre es un verdadero placer que nuestros huéspedes disfruten de su estancia y que además decidan compartirlo con nosotros y con el resto de viajeros.

Que defina sus vacaciones como fantasticas, nos anima e ilusiona a todo el equipo a seguir ofreciendo experiencias inolvidables en Puerto Antilla Grand Hotel.

Nos alegra saber que han disfrutado de la calidad de nuestro esmerado servicio e instalaciones.

Esperamos vuelvan a repetir experiencia con nosotros muy pronto.

Un cordial saludo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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