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“4 star it is NOT!!!!! Couple?? Stay away!!!”

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Occidental Isla Cristina
Ranked #2 of 5 Hotels in Isla Cristina
Certificate of Excellence
GreenLeadersBronze level
London
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“4 star it is NOT!!!!! Couple?? Stay away!!!”
Reviewed September 1, 2011

We booked isla cristina via hotels4u.com to stay there in August 2011 on FB basis.

We looked for a nice, peaceful and relaxing hotel without English tourists ( I am sorry if it is offending). As a childless young couple, we generally dont mind children running around but what we were faced with was like a scene from a horror movie!!!

Imagine thousands and thousands children btw ages of 2mnths - 4 years x 500 rooms as it is a big hotel and I am pretty sure you ve got a clear picture. Also as you are probably aware young parents tend to lose the sense of what is appropriate in terms of nappy changing singing songs etc whilst next to the pool, so you can imagine enjoying a book by the pool when the sudden smell of poo hits you because parents change their childrens'nappies literally 25cm away from you because it is convenient . if you dont mind that - you ll be fine.

To comment on the overall standard of the hotel-well.... 4 star it is not!!! In fact we later found out that it is 4 suns (Ratings for resorts) rather than 4 stars lol !! The room was alright - no balcony though, no english channels available. We asked for english channels which were apparently available. After 4 phone calls to reception, eventually sb brought a new tv with BBC and Eurosport available.

I can complement cleaning services, as the ladies were very discrete and rooms well cleaned and toileteriess restocked on daily basis. In terms of food - well it was not too bad- though very repetitive! Staff well!! Most of them were very obnoxious and didnt even care for 1 smile! That might have had something to do with the fact that the staff hotel spoke very little english but still a smile wouldnt kill considering that we always orderd in spanish and tried to speak in spanish as much as possible.

Reception staff Dorota has misinformed us about red bracelets which we were offered to buy for 6euro per day a head in order to match all inclusive option. It turned out that we could only have water, beer and wine with dinner and lunch- no water available by the pool and I was even refused sangria during the dinner when neighbouring table had 4 glasses. I was told that they were on all inclusive option.

The gym was old, tiny and closed daily btw 1pm - 4pm, also closed on sundays as though hotel staff was on holiday themselves!!!

The public beach was a 15 minute walk, unfortunately quite dirty with shells poking your feet :) and definitely not cleaned in ages. Isla cristina itself is not worth the effoert- there is absolutely nothing to see or to do.

If you are a couple with children you may appreciate the evening entertainment for children only but then again when I get my own bunch - I will not go

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kedzierskaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (18)
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English first
London
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2011

Hotel was very good and staff very efficient. Stayed on the half board option, it seemed like most people stayed on all inclusive which includes some drinks but not all. Food was excellent at breakfast and dinner, with a huge amount of choice and good quality and something different every day. The rooms were also great, cleaned every day and despite it being busy in the hotel it was very quiet in the rooms.

Entertainment in the hotel was orientated towards children and finished early (around 11pm each night). There were also activities in the pool every day but a few hours each day at lunchtime when the pool was empty. It did at times get very busy round the pool in the late afternoon but there were some gardens at the edge with sun loungers where it was a lot quieter. People are also stopped from reserving loungers which was followed quite strictly and a great idea.

Having arrived at Seville airport and travelled back from Faro I would recommend car hire if you are flying there and want to get around. It is a train and bus journey/40 minute taxi ride from Huelva and around 70euros in a taxi (45 mins) to Faro which we didn't expect.

The local town is only 10 mins walk away. It is a very small town but there are quite a few bars and great seafood restaurants. Don't expect any big shops/ department stores but there are little supermarkets and it was not full of tourists which was a nice change. The beaches are fantastic and mostly sandy. There is one around 10 mins walk from the hotel over a wooden walkway and through a small nature reserve which goes on for miles east along the coast. The beaches further along the coast are accessible by car and bus.

All in all it was an excellent, albeit different holiday which put a different perspective on the southern Spain break.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank holidaylovinghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level 5 Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 26, 2011

It's truely good hotel. Big, well equipped rooms, nice poolside, short walk from a very wide and long beach. Everything is ok until you hit the streets. Isla Cristina is probably the dirtiest town in Europe. Papers, bottles and other rubbish are everywhere. Locals (there are no many tourists in Isla Cristana) sit in bars and throw everything at their feet. The next thing is that Isla is rather unsightly and boring place. Nothing to do, lack of places to go for a walk, nothing to see... In conclusion - great hotel in poor place.

  • Stayed August 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank olaf_tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomar, Portugal
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 22, 2010

Barcelo Isla Cristina is a good quality hotel, The All Inclusive Service is similar to other spanish all-inclusive, from 08h30 to 23h30m and not every drinks are on the All Inclusive. But it has a good variety and the food on every meals is of good quality. The pool is quiet until around 11h30m, then the children start coming, and if you don't like children...it can be stressing!!
It is a good option for family vacations!

Stayed July 2010, traveled with friends
Helpful?
1 Thank XavierCosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seville, Spain
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 1, 2009

Our stay (one night, Saturday, with a baby and a toddler, in an apartment) got off to a bad start when we had to wait two hours to check in. To be fair, we got there early, but hoped a room would be free. We had been told from 12, but we didnñt get in till 1pm - my husband stood and waited while they checked other people in - we were both seething by the time we finally got to our room. Then we saw that the shower hose had a hole in it, and one of the clear perspex boxes in the fridge door was broken.

That, along with the blind that was broken, was enough for me to call and complain. The asst manager was professional and knew how to deal with an annoyed guest. My other big moan was that before booking, I rang to check they had room service, as this is very handy with 2 small children - and much less stressful. I was told they did, but then when we arrived, they said I could take a plate from the buffet up to the room. Yeah, right. Other irritants: loud thumping music by the pool at 5pm, overcharged us at the pool bar, overcharged our room bill, and no cold water on Sunday morning.
On the plus side, the apartment was large, if not brilliantly equipped compared to some hotel apartments iñve stayed in; the restaurant staff were lovely; breakfast was good; there´s a nice walk around the lagoon reached by a wooden bridge - though it´s not the cleanest beach.,

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fififlores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
troonly
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 16, 2007

Short, 4 night break, booked through Thomson on-line, as a combination flight and hotel.

Booked hire car and Faro airport easy, and only 45 min drive to hotel.

October quiet, but busy at the weekend with Spanish weekenders. Services were beginning to be closed down (such as pool bar).

Hotel room (apartment) was excellent, staff really helpful and efficient and friendly. We were on half board and food was good with plenty of choice.

Location at this end of the season not over attractive, but clean if little grubby.

Recommend you hire a car - the drive into the hills, via the walled town of Nieble is excellent, passing Minas Rio Tinto and on to Zufre ('Eagle' village well worth a visit).

Didn't get to Seville, but it's within reach... we stayed around the pool....

  • Liked — Room and pool
  • Disliked — some biting mosquitos
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank troonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 27, 2007

This is a hotel set in a typical Spanish fishing town. We stayed in an apartment which was very well kept and equipped. We had a maid every day. We ate in the hotel restaurant and the food was fantastic.
The hotel was majority Spanish in guests and not much English spoken, but we got by.

The children 11 and 7 had a ball and made loads of friends. There was an entertainment team who worked hard, but it was low key and not in your face. If you want beach bars and English food this hotel will not be for you!

  • Liked — The food and accomodation
  • Disliked — bar service
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank lobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Occidental Isla Cristina

Property: Occidental Isla Cristina
Address: C/ Doctor Delgado Carrasco s/n, 21410 Isla Cristina, Spain (Formerly Barcelo Isla Cristina)
Phone Number:
Location: Spain > Andalucia > Costa de la Luz > Isla Cristina
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Isla Cristina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Occidental Isla Cristina 4*
Number of rooms: 343
Official Description (provided by the hotel):
The Occidental Isla Cristina**** hotel (belonging to the Barcelo Hotel Group and formerly the Barcelo Isla Cristina) is located on the seafront at the wonderful Isla Cristina beach in the province of Huelva, which is surrounded by a protected natural area. Its proximity to the airports of Faro (Portugal) and Seville, and the most interesting places in the area, make this holiday hotel a perfect spot. The 233 rooms and 110 apartments boast spaciousness and quality features, and include all the facilities and services you could need for a pleasant stay and an unforgettable holiday. The Occidental Isla Cristina has a buffet restaurant and bars with the All Inclusive option, some of which feature poolside terraces. The facilities include a massage room, fitness studio, sauna and meeting room, as well as golf clubs and paddle tennis courts in the vicinity, hiking, cycle track and a long list of other activities to make sure you won't get bored this holiday. A professional entertainment team provides guests with a complete range of sports and leisure activities for all ages. Youngsters will experience a real adventure in the Barcy camp, sleeping in a large tent in the hotel gardens, as well as enjoying numerous fun activities especially thought out for children of all ages. The Occidental Isla Cristina is a fantastic hotel for a dream family holiday on the Costa de la Luz. ... more   less 
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Also Known As:
Barcelo Isla Cristina Hotel Isla Cristina
Isla Cristina Barcelo

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