Stayed at Marco Polo hotel in May for a family vacation. Beware of a city tax that you will have to pay per person at the end of check in!
Positives: Clean room, good size for three of us, wifi free for 1 hour then 5 euros for 24 hours with ok speed, breakfast available for 6 euros per person (there isn't much to eat around so this is a good choice)
negatives: We got a room on the first floor and right behind it was the hotel's parking lot which could get loud from time to time. Our bathroom didn't have any protection except for a curtain that was almost falling so when taking a shower the whole floor would get wet. Beds were ok, and some of our pillows had some slight stains. Luckly, we brought our own pillow cases :)
My biggest complain would be customer service. The young lady who checked us in spoke some basic english and the other gentleman spoke better english, however there were still some communication gaps. Both of them were very dry and didn't seem too happy about answering our questions. A smile would be everything I would ask for. After my trip in Venice, I travel to Rome and Paris and both of those hotels gave us a much better warm welcome than the one we received at the Marco Polo Hotel. We felt at home with the super friendly welcome we had other hotels compared to this one.
If you are not familiar with the bus system (like me) you will have a hard time trying the bus stop for the hotel. If you are coming from Piazzale Roma you can take Bus 5 or Bus 19. You are supposed to get out at Campalto or Via Orlanda however, there is more than one stop within those areas so watch out so you don't get lost. Should take 20 minutes the most. Buy a 3 day pass to get unlimited bus and vaporeto transportation in venice, it is worth it!
Overall we felt comfortable in the room, but our stay would have been perfect if the staff showed a bit more of caring and shared a nice honest smile.
- Official Description (provided by the hotel):
- Marco Polo is a modern and comfortable Hotel in Campalto: totally renowed in February 2008, it’s only 3 km far from Marco Polo International Airport of Venice and along the main street to Venice Downtown; the closest highway A4 and a convenient public bus service makes the Hotel the ideal stay to reach Venice at only € 1,00 per person. ... more less
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- Also Known As:
- Hotel Marco Polo Province Of Venice, Italy - Campalto