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“Customer Service Shines”

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Piccolo Hotel La Valle Pienza
Ranked #3 of 7 Hotels in Pienza
Certificate of Excellence
little3dee
Level 2 Contributor
5 reviews
5 hotel reviews
“Customer Service Shines”
Reviewed July 22, 2009

We really loved staying at the Piccolo Hotel. We had a room with a balcony and view and it was breathtaking. The room was a little small but it was clean and perfect for our needs. What really stands out is the customer service. There was always someone at the front desk to greet you and they were so nice there. The breakfast was our favorite in all of Italy! Free internet, too. If I were to stay in Pienza again I would definitely stay here without question. We loved it!

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
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Helpful?
Thank little3dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Belfast, Northern Ireland
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 27, 2009

I'm just back from a three night stay at this wonderful hotel. As a frequent traveller, I rarely find a hotel that I want to write a review about as most are fairly average. However, the Picolo is run by Marco and his family and nothing is too much trouble for them. From the lovely breakfasts, the stunning views and the large bedrooms to the personal service, it is somewhere I look forward to returning to. Highly recommended as you base in Tuscany.

  • Stayed May 2009, traveled with friends
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Helpful?
Thank Photoarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N.Ireland
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 27, 2009

I came to Pienza to take photographs of the area with a friend and stayed in this hotel between 23rd to 26th May 2009. This was my second time to stay in this hotel and it felt like returning to an old friend. Marco, the hard working owner, and his family made us feel very welcome and gave lots of advice and help to us on anything we wanted to know. The rooms were a good size, spotless and well maintained. Bathrooms were excellent and featured a very powerful shower, just what you need after a hot day out in the countryside.

Breakfast was buffet style and featured a good choice of continental food all washed down with fruit juice and freshly made Italian coffee on the inviting terrace.

For photographers, the location is perfect being on the edge of the Val D'Orcia and minutes away from some of the best scenery in Tuscany. It is only a couple of minutes walk from Pienza centre where there is a good choice of local shops and restaurants within its picturesque medieval walls.

The hotel staff made you feel special and offered a first class service including parking your car for you in the small garage at the rear of the hotel. They even provide you free with high speed internet access during your stay. I could not recommend it highly enough and have every intention of returning to this hotel again on my next trip to Tuscany.

  • Stayed May 2009, traveled with friends
    • Value
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Helpful?
Thank Trevorcraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn WA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 3, 2009

My husband and I were with 4 other people on a 6 day wine tasting tour of Tuscany. The person that put the trip together found this hotel. It is the perfect place to stay. It is very convenient to Montepulciano, Montecino, Sienna and other areas. The rooms were nice sized, the bathrooms perfect. The staff was outstanding. Breakfast was incredible. Pienza has some great restaurants for other meals. Highly recommend to anyone planning to visit this area.

  • Stayed April 2009, traveled as a couple
    • Value
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Helpful?
Thank lkwhitlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2009

My wife and I stayed here for 1 night in the middle of March. We had a balcony room on the 2nd floor with a wonderful view of the countryside paying 95 Euros. Ample underground parking. Pienza is a delightful hill town with many spectacular views from many locations. Breakfast room opens to a terrace which would be great for warm weather meal(temps were in the 50'sF during our stay). Great hotel in a wonderful Tuscany small hill town.

  • Stayed March 2009, traveled as a couple
    • Value
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Helpful?
Thank walleyemanWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 19, 2009

I stayed here with my mother for 1 night in November 2008. As all previous reviewers have noted, lovely views from this hotel. But then again, Pienza is a hill town and there are views from basically every where in the historic center, especially on the walking paths that line the city walls (which I would highly recommend partaking of). This is basically an average hotel with extraordinary views, so I'm giving it a Very Good rating only because there's no 3 1/2 stars.

The hotel was not particularly full when we stayed. The rooms are simple and on the small side, but modernized and clean. This is a solid 3 star hotel that you're staying at because of the views of the beautiful Val d'Orcia, not the luxurious accommodations. Rates are quite reasonable (I think we paid in the neighborhood of 90 - 100 euros since it was the off season) and included a simple breakfast. There's an underground parking garage (careful, spaces are somewhat small, so we were lucky the hotel wasn't very full). The one slight negative is that the laminate floors and thinner walls made for quite a bit of noise, particularly from the hall. Some carpeting might be helpful to dampen the noise. I might try a more upscale place the next time I'm in Pienza if it's during a busier time and I stay longer, but this is fine for a quick overnighter.

  • Stayed November 2008
    • Value
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Helpful?
Thank MusicFoodTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 2, 2008

We stayed 2 nights at the Piccolo in September 2008. The hotel is a gem of a place, with upscale beds and bathrooms. It is quite new and well taken care of. The breakfast was the best we had in a two week tour of Italy.

The hotel sits on the edge of Pienza but it's 5 minutes walk to the center of the little town and some lovely restaurants. The hotel overlooks the gorgeous Orcia Valley, and in doing so provides guests with a near bird's-eye view of southern Tuscany with its endless rolling hills and its patchwork of green and yellow fields. A feast for the eyes.

A second attraction is Pienza's proximity to both Montepulciano and Montalcino, where some of Italy's best red wines come from. It's also a short drive to the monastery at Mount Oliveto.

One drawback: the hotel's interior walls have little insulation; noisy neighbors make for an unpleasant evening. Anyone staying here should request a corner room.

  • Liked — gorgeous location
  • Disliked — noisy guests
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DK-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piccolo Hotel La Valle Pienza

Property: Piccolo Hotel La Valle Pienza
Address: Interno 3 Via di Circonvallazione 7, 53026, Pienza, Italy
Location: Italy > Tuscany > Province of Siena > Pienza
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Pienza
Price Range (Based on Average Rates): $
Hotel Class:3 star — Piccolo Hotel La Valle Pienza 3*
Number of rooms: 15
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