We spent 4 weekday nights in late May 2014 with manager/concierge/fun planner Ousmane and his assistant Linda at Palazzo Brandano, and came away with a great experience and a great appreciation for their guest service. We had heard that Ousmane would take care of us, so we arrived with only one plan (a visit to Assisi) and otherwise turned ourselves over to Ousmane. He did not disapppjnt. The first night, he sent us to a restaurant in nearby Montepulciano (a great steak a la Firenza but that is another review) and wanted to be sure we would find the place so he drove us over and picked us up afterward! Later in the week he led us to a cheese tasting he had arranged at a small local operation -- again concerned we might not find it on our own. The point is not that Ousmane will drive you everywhere, but that he cares so deeply about the experience that he bends over backwards to enable and support every guest's experience.
Palazzo Brandano is in a tiny Tuscan village with no tourists or touristy stuff -- a great retreat after a day of visiting the local attractions in nearby towns. The room we had was large, well appointed, and easy go live in. WiFi is only in the public areas, but that was not a problem for us. We ate there 2 night out of 4, and found the food and service first rate. It is a small place, only 9 rooms, so we found ourselves getting to know other guests and inviting them to share our table at dinner.
You don't park in a medieval Italian village. Parking is a quick 5-minute walk from the hotel, but it was never a problem. When we checked out, Ousmane loaded our luggage in his car and drove it down to ours!
- Official Description (provided by the hotel):
- Palazzo Brandano's beautiful suites, spacious rooms and charming apartments are all luxuriously and comfortably furnished with handcrafted frescos by famous Italian Renaissance artists. Each air-conditioned accommodation boasts a flat screen satellite television, DVD player, HIFI stereo equipment, mini bar, safety deposit box and internet access. Bathrooms are equipped with either luxury massage showers or Jacuzzi bath tubs. Il Brandano restaurant with its stunning terrace serves modern Tuscan cuisine and an extensive selection of wines. ... more less
- Also Known As:
- Palazzo Brandano Petroio, Italy - Tuscany
- Palazzo Brandano Hotel Petroio