We were very quickly shown by staff member to the apartment and in her presence only superficially saw the apartment. The kitchen is at the entry of the apartment and my first impression was of shock that the apartment was of unkept old decor(kitchen cupboards with doors removed,stainless steel sink never polished clean,bar size fridge 30years old with regulator knobs missing and a smell which the no doubt only very short airing couldn't get rid of!Once using the apartment we found a horrible gurgling using the bathroom sink and a continous drip from kitchen sink that made it difficult to fall asleep.
Once we were left alone my feeling that the apartment was absolutely not clean was evidented by cookware sprayed with grease and dusty all over ,saucepans not scrubbed clean ,unclean glassware and cutlery.The fridge and freezer which were not cold at all had food bits and crumbs from previous tenants.The oven (totaly grimey) which I enquired about was a bench top oven (approx 30x25cm) not a conventional oven,would've been nice if they had pointed this out!No dusting of furniture,kitchen shelves etc and wall heaters had been done for a long time.The bathroom felt as though someone had just passed with a clean towel and no cleaning agents used.
On washing my hands some water was splashed on the floor tiles which I cleaned up with a serviette to find the serviette was black confirming the floor had not seen water from a wash in a long time.
Extremely upset I went down to reception in short they were going to send another cleaner in the morning.Do you think it is good enough arriving to your holiday destination and being presented with a dirty apartment? and having to stay and use it till next day unclean ,NOT Acceptable.
We found our double bed like sleeping on concrete(the covers lookes grimey on the underside), on one of the nights we had to jam bath towels around our bedroom window frame to stop the loud howling of the wind and stop the feeling like the window was going to burst onto us, so we could get to sleep.
Wi fi was only available at an extra cost and could only be accessed in the reception area.You were given two tokens per person for use of pool.
The only positive to this whole package was the location of the ski boxes and access to the slopes straight from apartment block.
In my view the accomodation is worth half the price they charge and that the apartments to be pristine clean at that.
I do NOT RECOMENDED the apartments ,cleanliness should be of a consistant and acceptable standard not just by luck.