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“Nice hotel, some things to improve”

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Hotel La Rocca Resort & Spa
Ranked #3 of 23 Hotels in Baia Sardinia
Certificate of Excellence
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice hotel, some things to improve”
Reviewed August 21, 2012

Nice hotel to stay at the Costa Smeralda. The hotel itself is beautiful, rooms big and lovely. Good breakfast, although dinner is not great. We stayed at half board for 4 nights and regretted. However, lunch in the beach bar is a much better quality, but on the expensive side. The swimming pool is nice and big, with a good relaxation area, its 2m deep. There is also a spa.

The beach is nice - maybe not the most beautiful lagoon, but the water is clear, beach clean, people comfortably spaced out. The beach bar is just behind, with some sunbeds on the little terrace above the beach itself for those who find it too windy.

Good: lovely rooms, nice beach and swimming pool

Bad: food for dinner is average, beach not really accessible on foot (although only 2mins drive). Basement restarant for dinner - not so nice, however they told us there would be a big terrace next year

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmayaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Paris, France
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 9, 2012

We chose this hotel for our 10th wedding anniversary. There are plenty of reasons to choose this hotel though there are a few things they need to work on for it to be rated "Excellent" and a true 4-start hotel.

First the hotel's garden exterior is a pure oasis in among Sardenia's many olive trees and cacti. The welcoming staff at reception were very warm and helpful. The restaurant staff went above and beyond the call of duty. The women in charge at the restaurant was extremely professional, appeared well-respected by her colleagues and went out of her way to make our anniversary extra special. They all worked incredibly hard (same team for the early-morning breakfast, lunch and dinner shifts for the weekdays and weekends).
The Spa was the best one we've ever been to. On the hottest days we sought refuge in the multiple temperature rooms (Sauna, Turkish bath, thalassotherapy room -- all with relaxing scents and music). The variety of scented showers was the ultimate highlight.
We paid extra for two massages, a foot massage and a facial. The talented masseuse, while she didn't speak English or French, was able to understand our broken Italian. She was very good and we recommend her services.
The beach was a short drive away and was clean with the sun-beds. The lunch service was as good as the hotel with a variety of excellent selections.
The rooms were clean and the early evening turn-down service (with new towels for the beach and the bathroom) was much appreciated.

There are a few, simple things the hotel needs to improve that we've seen in other 4-star hotels:
A vanity mirror in the bathroom, better storage area for toiletries, installing a full-length mirror in the room, providing different pillows with a variety of hardness and softness, better signage for the reception parking and the main parking lot.

Room Tip: The beach is still a small distance away so a sea view room, we felt, was as good as the mountain vi...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BethCagnol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 8, 2012

Hotel La Roca

This hotel advertises four stars and charges accordingly so the review will be based on this standard.


Pros:

The private beach of the hotel is amazing.

The Spa is nice, the four different massages we got were incredible (NB: there's an extra charge for these).

The staff is nice and helpful. The restaurant staff was amazing especially the Sardinian woman who was in charge.


Cons:

The room is nice but the bed could be of slightly better quality. Having pillows with a variety of hardness and softness would have been appreciated.

The breakfast/dining room is in the basement, one side facing the garden area. There were very few people in the hotel during our stay so we could sit next to the window; however, if it had been full, some people would not have had the benefit of the garden.

The Internet works only in the lobby of the hotel but not in the rooms. In addition it is quite slow. This is disappointing: a four star hotel should provide site-wide fast Internet access. Period. Even on vacation, it is nice to able to keep in touch with friends and family, send pictures, read a newspaper, etc.

The hotel should work on few details: a four star hotel (charging what it charges) should provide glasses and not plastic cups in the bathroom, vanity and full-length mirrors, a variety of pillows, etc.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cagnol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 15, 2012

We are just back, and We immediately wanted to review this delicious hotel/spa/beach resort. From the welcoming staff at reception and the lovely room they allotted us (after a quick email in advance) overlooking the pool from a spacious balcony, to the gorgeous relaxing environment of the spa, and gardens around this place is great for a week away from work. The staff is multilingual and very helpfully and professional. Nothing negative can be said about the restaurant staff, reception and spa staff as they all endeavour to make your stay a relaxing one. A half board sometimes results in boring diners you want to escape after day two, NOT here.. Delicus buffet antipasti layed out, and a good choice of pasta and secundo dishes.. And well dolce... Delicious and good enough to come back every night. The wines could be expensive but there were more reasonable ones that made us empty the bottle every night.... The beach, although separate at a mile distance, very easy to access with the hotel transport, was a jewel... Clean, private and in a gorgeous area, with bar restaurant so beautiful it resembles movie settings .The new spa was relaxing and refreshingly with its steam room, sauna and thalassotherapy rooms.. The indoor pool with again relaxing chairs finished off most of our days. In short (...) Hotel La Rocca will be on our short list when we want to escape busy work days for a long time to come.

Stayed July 2012, traveled as a couple
Helpful?
2 Thank bluebird1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, England
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 5, 2012

I recently returned from a tranquil week with my husband at Hotel La Rocca, oh what a little gem of a hotel with the feel of an elegant Italian villa and gardens it didn’t disappoint on any level. The well maintained grounds were a delight to the senses from the profusion of colourful plants to the wafts of Jasmine as we walked to our room (116). We had paid extra for a sea view (a little way off in the distance), which allowed the privacy of no one opposite when sitting on the balcony and although there is a road in front which didn’t disturb us, maybe one of the other rooms behind may be a little quieter when sitting out.
Our room was spacious and immaculate, housekeeping did a wonderful job coming in twice a day and always clean linen, plenty of towels and the bed turned down. In fact the service all round was excellent. The only thing missing was tea and coffee making facilities, but after the first day I have to say we didn’t miss it.
We took advantage of the hotel’s friendly shuttle service to the beach, it is possible to walk the distance but in the heat and navigating the road this wouldn’t be a pleasurable experience. Oh my, the beach is bellissimo, golden sand, not too fine it gets everywhere though and plenty of sun-beds. Exceptionally clean and with the hotel lifeguard on duty it felt safe to leave our things and go for a swim. Again I can’t comment on busier months, but during our stay it was relatively quiet.
The terrace restaurant at the beach was a delightful for a leisurely lunch, whether just anti-pasti or a Sardinian delight with a glass of sparkling wine overlooking the beach and bay, it’s a wonderful way to relax for couple of hours during the heat of the day.
I highly recommend hiring a car, to explore the little towns and beaches, especially as there is nowhere locally to stroll to, although I believe there is a local bus service.
The waitress in the restaurant spoke excellent English, (as did most of the staff and our fellow guests - all Italian) and took time to talk each evening offering advice on wine selection and Sardinian specialities. There was no shortage of food choices and an array to suit most palates and well presented.
After being out exploring or at the beach a chance to indulge in the spa and oh boy what a beautiful spa. Tropical showers, sauna, steam, Jacuzzi and large pool area, by the time we emerged in our soft fluffy robes from our serene surroundings we were truly relaxed. I can highly recommend booking a massage and there are plenty of other treatments available.
A delightful week and I hope day to have the pleasure of returning.
I can’t comment on how busy this hotel is during the peak months, but itwas peaceful and very quiet during our stay and if you are looking for a large busy complex then this probably isn’t for you.

Room Tip: Sea view rooms do have a road in front.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarshaMarlow_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 29, 2012

This is the best hotel we have stayed in in Europe. We had a nice room with good storage space and a lovely shaded balcony overlooking the pool. Everywhere is spotlessly clean. The pool is large and deep which is rare (depth markers around the edge) -great for swimmers like me. The pool area has limited shade until the afternoon but is nicely kept with sunbeds but no parasols. The food was fabulous - 4 course dinner every night , well cooked and beautifully presented with a good choice. Breakfast had a good choice too with some hot food which we did not expect. Location is nice and peaceful so you sleep well but the downside is that there is nowhere to walk to and after a good dinner you could do with a walk in the evening. While the hotel has a shuttle bus (which is almost available on demand) to take you to the beach and into Baia Sardinia you really need a car to get out and about to see beyond the immediate area. However we knew what to expect from other trip advisor reviews so organised the car before we went. My husband found the driving fine as roads are quiet, places are well signposted and we didn't have any trouble parking (most of it was free). The private beach is very good with free sunbeds and parasols (elsewhere we did pay 30 euros which was steep).

Staff were attentive and helpful but sometimes in the dining room they were too attentive and this did begin to grate by the end of the week. This may have been because the hotel was not full but having your glass refilled when you had just taken a few mouthfuls did get irritating. However better that then being ignored as can happen.

The only downside is that the bar was under utilised as drinks were very expensive - 6 euros for a bottle of Becks, 3 for tea, 4 for water, 20+ for wine - so people didn't really sit around and chat which was a shame.
This is our second time in Sardinia and we would return again

Room Tip: Not all rooms have shaded balconies
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karen927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed September 16, 2011

Upon arrival hotel la rocca looks like a Mediterranean oasis. The rooms were clean and comfortable. The pool area is beautiful and is centered around a large natural rock that has been incorporated into the pool (see pics). The bar at the hotel is pretty basic but they need to have recipes and supplies on hand. We ordered a mojito which took a while to prepare. I think they were looking for mint or a recipe. The lack of drinks is a shame given the beautiful pool setting. The beach is not right on the property and you either have to walk or take a shuttle bus. The walk would not be bad if there was a paved walkway. To talk to the beach you would have on a busy highway for 200 meters before walking down a dirt road. Once you are at the beach it is beautiful. There are beach loungers, umbrellas, and the beach isn't crowded. There is a beach bar which is located at the rocca beach restaurant. For a beach bar, this is extremely lacking unless you want wine, beer, or ultra simple mixed drinks (I.e. Screwdriver). We had breakfast at the main hotel restaurant which was good. We didn't eat dinner at the main hotel restaurant abs can't comment on that but we did eat dinner at the Rocca beach restaurant. It was excellent and we received superb service. Great for a special occasion. My partner decided to get a manicure/pedicure and massage. It was slightly odd that the same person did the manicure/pedicure and massage. It seemed like they would have more people working during peak season. They also do not offer couples massages due to only having one employee. The room was very big for European standards and was always clean and tidy. The biggest detractor from the hotel is the location. It is out of town. If you are planning on staying at the hotel and eating their buffet dinner then this wouldn't be a big issue. If you want to go out to dinner and get a few drinks it is hard to get taxis and the walk back is along a dangerous highway. The hotel staff is very hardworking and willing to help with any request. The hotel has a free shuttle and a couple times a day it goes to baja Sardinia and rocca beach. A car is a must and plan out your dinners.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank doingstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Rocca Resort & Spa

Property: Hotel La Rocca Resort & Spa
Address: Citta Baja Sardinia, 07021 Baia Sardinia, Arzachena, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > Arzachena > Baia Sardinia
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Baia Sardinia
#2 On the Beach Hotel in Baia Sardinia
#2 Family Hotel in Baia Sardinia
#3 Luxury Hotel in Baia Sardinia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel La Rocca Resort & Spa 4*
Number of rooms: 55
Official Description (provided by the hotel):
Hotel La Rocca is a small jewel, situated 2km from Baja Sardinia,one of Sardinia's most prestigious towns, adjacent to the Costa Smeralda and just 6km from Porto Cervo. The Hotel contain 55 smart guest rooms and suites, which are very comfortably furnished in Mediterranean style.La Rocca has its own private, sandy beach, located just 800 metres away, where you can use the parasols and sun loungers free of charge. ... more   less 
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Also Known As:
La Rocca Hotel
La Rocca Baia Sardinia
Hotel La Rocca Resort & Spa Sardinia/Baia Sardinia

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