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“Hotel ok, food not so good”
3 of 5 bubbles Review of Hotel Delle Palme

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Hotel Delle Palme
Certificate of Excellence
Chessington, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel ok, food not so good”
3 of 5 bubbles Reviewed July 9, 2012 via mobile

Stayed one week as part of package organised by Newmarket Travel. The hotel itself is about 80 years old and the amenities reflect that. The public areas, the restaurant, lounge etc are clean and comfortable. The bedrooms are a bit stark, but our bed was comfortable. We booked a room with a balcony which meant that our room faced the gardens at the back. This had the advantage of not beingaffected by the noisy main road at the front. The staff were unfailingly polite, helpful and friendly, however, the biggest disappointment was the food. This was bland, limited in choice and very obviously supplied with economy in mind.

Stayed June 2012, traveled as a couple
Helpful?
2 Thank fellowtraveller82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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English first
Hereford, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 19, 2012

We have just returned from a week's holiday at this hotel, booked with Newmarket Holidays. I agree with many of the favourable comments written by other visitors but whatever you do don't get a room at the front. The first night we were there I got about two hours sleep in total. The noise of the road is horrendous - motor bikes, scooters and cars till four in the morning.It may not help that there is an all night petrol station just yards from the hotel. For some reason many customers seemed to toot when they got there. After about three or four it quietens down then it all seems to start up again about 6 o' clock.
The staff are lovely - very helpful, for example I found the hard beds very uncomfortable and they supplied me with a mattress topper which helped. They said that the beds are made from fire- retardent foam, which, if like me you suffer from painful joints, is horribly hard.Younger people than me also found them uncomfortable.
A final word on the food - breakfast is plain but adequate, dinner we enjoyed. The food was wholesome Italian food - not fine dining but if you wanted that you could have gone to the Don Alfonso and paid ten times as much! If I had one wish it would have been for more fresh fruit. The shops in Sant Agata were groaning with it so why couldn't we have had something better than water melon or two indifferent oranges and an apple.

Room Tip: Pay extra for a room with balcony. Most are at the back.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finedon, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed May 27, 2012

We have just returned from a week at this hotel, and are very pleased that we did not book two weeks, the only thing that was reasonable was the staff including the management who were very friendly and helpful.
At first we really did not like the room, very dark , we had paid extra for a balcony, but it was not really a balcony. The room grew on us,
Food, not what you would exspect on holiday, breakfast was the same every day with, fruit salad / cornflakes, followed by toasted bread or crosants with jam or ham or cheese tea or coffee ( Tea not recomended )
Dinner soup or paster, followed by variouse items nothing really nice, and certainly not a lot of anything, then sweets were Melon twice an orange or apple, current bun, and highlight was a lemon tart.
The hotel is within a busy little village and that was on the plus side, maintenance of this hotel is very very low, it really dose need to be actioned the grounds were poor no grass cut or hedges trimed for some time, and they certainly do not belive in painting,
The photos in the hotel broucher are not a true reflection of todays condition. I could go on but we will not be going there or with Newmarket Travel again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 504021Eric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dellepalme, Proprietario at Hotel Delle Palme, responded to this review, October 19, 2012
No comment!
There is no Key to happiniss also if we try always to keep our door open!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed May 23, 2012

This hotel was well situated in Santa Agata with access to many restaurants and walks. The hotel itself was clean and tidy and all the staff were absolutely delightful. The big problem was the food which rated poor to very poor. We were asked to eat at 19.00hrs which seems incredibly early and we had to order our food in the morning. There were always three choices, however, the food was pretty bland and often cold to luke warm. The worst meal was breakfast, when you were offered a choice of two squash's (no fruit juice) pink or orange, one choice of cereal (looked like a kind of cornflake) and tinned fruit salad. There was a good choice of bread/rolls most of which came out of a packet, although the bread put on the table was fresh and tasty. There was a choice of either meat or cheese each day. We ended up buying in fruit juice and fresh fruit for breakfast and then from mid week ate out.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank penny a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 23, 2012

We've just spent a week at this hotel and we concur with many previous reviews that food is its achilles heel. Breakfast (same every day) is poor, evening meal is mediocre. Shame really because the staff are friendly and the hotel is clean and pleasant and well situated for exploring the Sorrento peninsular. Don' t be fooled by Newmarket Holidays brochure description that implies that it's situated serenely in the orange and olive groves. It is in fact right by the main road junction in the busy little town of St Agata, so rooms on the front can be noisy from early morning traffic.

Room Tip: Get a room overlooking the garden. Be wary of the shower size.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folkestone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 18, 2012

We first stayed at this little gem of a family-run hotel about six years ago and have returned many times since. The owner, like his family and staff, is friendly, charming and very helpful. The hotel is attractive, unpretentious, relaxed and very comfortable. Our room has always been spotlessly clean and meals are good. There are a variety of breathtakingly beautiful walks around Sant Agata, a profusion of wild flowers and spectacular views. The village itself is lovely too with lots of interesting small shops, restaurants and cafes.There's a good local bus service but it's also possible to walk down the steep, winding path through plantations of lemon and olive trees to Sorrento for a coffee or lunch. Sometimes we take a train from there to Pompei, Naples etc. but more often than not prefer to follow a morning's walk with lunch in Sant Agata and an hour or two relaxing by the hotel's pool before dinner.

Stayed May 2011, traveled as a couple
Helpful?
13 Thank Jeanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 7, 2011

We enjoyed our stay at this hotel. It has character, and if one is after a modern concrete tower block then this isn't for you. The rooms are very comfortable - would recommend a room at the rear as it's quiet and has a pleasant view. Lounges and dining room are clean and charming. Staff are excellent. Food is okay, we ate well and enjoyed the Italian dishes - 3 choices for starter and mains but no choice for dessert.

Room Tip: Rear room on second floor was our choice and worked out very well
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Keith O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Delle Palme

Property: Hotel Delle Palme
Address: Corso Sant'Agata n.32, 80061 Sant'Agata sui Due Golfi, Massa Lubrense, Italy
Location: Italy > Campania > Province of Naples > Massa Lubrense > Sant'Agata sui Due Golfi
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 Luxury Hotel in Sant'Agata sui Due Golfi
#5 Family Hotel in Sant'Agata sui Due Golfi
#6 Romantic Hotel in Sant'Agata sui Due Golfi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Delle Palme 4*
Number of rooms: 49
Official Description (provided by the hotel):
Hotel 4 stars - Parking- Swimingpool -Free wifi- Gardens. ... more   less 
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Also Known As:
Hotel Delle Palme Italy/Province Of Naples

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