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“First impression disappointing”
Review of Hotel Iaccarino

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Hotel Iaccarino
Reviewed August 20, 2005

When I arrived with my grandaughter (maybe our last holiday together as she is growing up too fast)....we were very disappointed with the room.Having paid the extra to Thomsons for a balcony it was still very dark and musty with no air conditioning (which really should be essential).We requested a room change immediately however the hotel was full.
On waking the next morning( not so tired) and listening to peoples converstaions...... "our" room wasnt too bad.
The view from the terrace of the bay of naples is absolutely breath taking and made up for other disappointments.
Staying at this hotel you need to be "active"....steps to everything!!
The small village St.Aggata is well worth a visit( a short walk from the hotel) all of the bars and shops were cheaper than the hotel.
Took a couple of trips with Thomson (VERY EXPENSIVE) ...but loved CAPRI.Could have done it for half price under our own steam though.
Our first visit to Italy which should by no means be compared to visits to other european countries (spain etc) as its a completely different culture...no english bars,no lager louts,very smart dress....what a very pleasant change.
A wonderful country.....would certainly visit again however would most probably not stay at this hotel.

  • Stayed: August 2005
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8  Thank nes33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Cheltenham - England
Reviewed August 11, 2005

Before visiting this hotel with my Parents, best friend and grandmother i read the reviews on this website and others. They immediatly put me off the Hotel and i was not looking forward to my holiday as i planned to spend most of my time relaxing by the pool after a hard summer of A Level exams.

But when i arrived at the hotel with my family and friend all exhausted i was glad to see that it looked very appealing and a very nice and polite man came and helped us with our bags. The first plus point.

On entering the Hotel i was impressed to see that it was clean and bright and on going outside saw that it had fantastic views over Sorrento and what more a clean swimming pool surrounded by parasols and sun loungers. Nothing bad so far.

I was slightly dissapointed with my room as it was rather small for 2 teenage girls to share and the bathroom was also quite small but the shower was large and powerful. As for the noise at night....For the first night i found it hard to sleep becuase of the mopeds and the clock chiming on the hour and at half past the hour BUT it is ALOT quiter than being in the town of Sorrento as the traffic is horrific and you soon get used to it. Another down side to the rooms were that they were not air conditioned. The rooms were cleaned every day and the beds and towels changed.

The swimming pool was beautiful and refreshing. There were plenty of sun loungers for everyone and they were all fitted with things on them to keep your face and chest out of the sun and therefore keeping you cool, there were also additional parasols. It was all also very clean.

The food in the hotel was lovely. There was plenty to eat at breakfast and again everything was clean. Dinner was also very nice, the food was good traditional Italian food and i was there for 2weeks and nothing was repeated. There is a Buffet dinner every wednesday night and there was such a large variety of things it was impossible not to find something you liked. The head man in the dining room, Louigie, was a wonderfully kind man and was more than happy to help with anything you wanted even if it wasn't on the menu. They also accomodate Vegetarians very well as my best friend was a strict veggie.

All the staff in the hotel were also very nice and more than happy to help you with any concerns.

I thourghly enjoyed my stay at this hotel and i know my family and friend did also. I would definatly come back and stay again if i was to go back to Sorrento.

Visit Pompei, Amalfi, Sorrento but i wouldn't go to Capri again as it was boring and FULL of tourists.

  • Stayed: August 2005
    • Rooms
    • Cleanliness
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9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2005

We have just arrived back from staying in this hotel in July. We went with Citalia on an accommodation basis only. After reading the reviews on here we weren’t too worried about staying here but we want to share some interesting points.
We paid extra for an attic room with sea view, silly me thought we had a balcony so went to the reception and asked to change rooms (20 Euros extra per night) and was shown a really spooky room. My wife freaked and headed off to our original room that we got to like!
There isn’t enough beds/umbrella’s around the pool for everyone so we had to be prepared to be down to the pool area for 9am or be without beds all day. There wasn’t any music playing either around the pool so we felt that everyone was hearing our conversations so we had to whisper. The evening meal was quite inedible and was given rock hard buns every night. Many residents thought of having a ‘bun fight’ with them! We felt that we were been watched over breakfast and the evening meal by the staff and they were very ignorant. Yes the Cockerel and dogs were noisy and the staff chatted on the veranda waking us up again at 7am. Hence we would not stay at this hotel again.

Stayed: July 2005
6  Thank crisalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2005

On our arrival we were given a room which didnt have any day light in it despite the window in the door onto the balcony. No wonder, the room was at the rear of the hotel overlooking a dingey building and a backyard which contained rubbish which was thrown over a gate. The only thing which divided our balcony from the grotty building was a narrow back alley where there was a constant noise from the local traffic, mopeds and motorbikes! We couldnt put any clothes in the wardrobe because it smelled so musty. We immediately asked to be moved but we had to pay an EXTRA 15 Euro's a day for a better view even though we had already paid EXTRA back in the UK! We mentioned this to the Thomson rep who appeared disinterested and didnt see a problem with that! We went on some of the trips with Thomsons which were expensive, a rip off really, we even had to pay Thomsons an EXTRA 20 Euro's each for each trip because our Hotel was higher up the hill for the bus to collect us. (Not our problem?) The Hotel food was nothing special at all in fact rather bland. Our beds and towels were changed everyday which is nice but i would expect that anywhere. The hotel bus wasnt much use because you had to pre book a day in advance and couldnt get on it if your name wasnt down. Besides the Hotel, Sorrento, Capri, Amalfi coast, Pompeii etc is not to be missed but use the local transport cos Thomson never miss an opportunity to get your money off you. The Italians are lovely people, welcoming and very entertaining on the tours! A great place to visit but please dont bother with the Hotel Jaccarino.

  • Stayed: July 2005
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7  Thank baladi09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2005

My boyfriend and i went here for a long weekend last august which was long enough for us as we are only 22.
We had a lovely time though and our room overlooked the bay of Naples. The hotel dinner was excellent but the breakfast is not really for the english.
The location is excellent and there is a bus that runs to sorrento all day long which is easy enough to catch.
The rooms were lovely and the staff were very helpful, this hotel is an old chateau which is very romantic and nice if you like that sort of thing.

  • Stayed: August 2004
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13  Thank mrs2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2004

It was a great two weeks on the neopolitan riviera. An excellent holiday with friendly staff and guests a wonderful atmosphere and possibly one of the greatest views in europe. It is a good location sorrento is easily accessible, a lovely town and buses, trains and boats are available to visit the numerous places worth visiting in the nearby area. The village which the Jaccarino is resident too has a lovely atmosphere of true Italy and very friendly residents. It was a most wonderful holiday and we had possibly the best room in the hotel. My family and I had a brilliant time here with everything we could possibly want at the Jaccarino, a lovely swimming pool, a great room, good food and a nice bar with friendly surroundings. We'll be back soon.

8  Thank shelletaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2004

  • Stayed: January 2005
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9  Thank AC_manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Iaccarino

Address: Via Nastro Verde 4, 80061 Sant'Agata sui Due Golfi, Massa Lubrense, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Massa Lubrense > Sant'Agata sui Due Golfi
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#5 Luxury Hotel in Sant'Agata sui Due Golfi
#6 Family Hotel in Sant'Agata sui Due Golfi
#8 Romantic Hotel in Sant'Agata sui Due Golfi
Price Range: $113 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Iaccarino 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Iaccarino Hotel Sorrento
Hotel Iaccarino Italy/Province Of Naples

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