Firstly this hotel is modern and very nicely furnished. I didn't stay here overnight but I attended a function and then dined the following day.
Function - Pros - room well laid out, hotel is in a nice setting, plenty of parking.
Cons - bar staff extremely slow in the function room and only 3 on for a large bar on a busy night. Crazy. No mini bottles of sauvignon blanc wine, no west coast cooler, bottles of coors were warm.
Dining - This was not a good experience which was very disappointing as the hotel as so much going for it and surely a basic of a good hotel is food.
- Staff very slow again. Three young girls behind the bar chatting away, I was totally ignored. Eventually went to the bar to ask to place an order. It was so quiet in there that this is inexcusable. It is basic courtesy to ask a customer if you can help in any way when they enter your premises. This was the bank holiday Monday of March and I heard all about what they got up to at the weekend before forcing my order upon them.
-Food was mediocre, and that is being generous. The soup was like a bowl of salt. The turkey was dry and obviously reheated which isn't good enough. Needless to say dessert & coffee were not chanced.
- The table we sat at had a groove about an inch in from the edge of it. In this groove there is remnants of food from God knows when. I spotted rice, carrot and bread in here. Again this is so basic - hygiene standards must be met and a clean table is the bare minimum expected, especially on a quiet day. Granted this groove would need to be hoovered in order to remove all the food particles but this shouldn't be an issue.
It is a shame that this is the second time I encountered these issues as it has put me off dining somewhere that my family and I would ordinarily frequent if the standards were good enough.
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- Also Known As:
- Park Hotel Kiltimagh