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“A Gem”
Review of Anastasia Hotel

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Anastasia Hotel
Ranked #1 of 52 Hotels in Stalis
Certificate of Excellence
Reviewed July 28, 2008

We stayed at the Anastasia for the first two weeks in July (all 9 of us) and could fault NOTHING ! Cleanliness seems to be the name of the game here ! Open the room shutters at 7am and the gardener was cleaning out the pool,chambermaids moved in after breakfast and did a great job ,Laura my daughter loved the way they made her nightie into a fan shape! "they struggled with son Ewans boxers tho!!!
Our party ranged from 3 - 70+ and we all felt like the staff gave 100% all of the time.
The 5 oclock gang was great -all the dads got together for a beer and a gab.(thanks to Manos,Tony and Manilos for keeping the Mythos flowing)
We met some lovely people too- Steve and Bev,(been in touch since) Malc and Jackie,Jim and Donna etc etc.
We are in the process of rebooking for first two weeks july 2009 and cant wait ! Hope to see you there...

  • Stayed: July 2008, traveled with family
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8  Thank MacColin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,229 - 1,235 of 1,304 reviews

Reviewed July 23, 2008

We've just returned from another lovely holiday at the Anastasia Hotel. Its been 4 years since we were last there and I was pleasantly surprised when the staff and manager recognised us when we arrived. Apart from the new pool and extension the hotel is exactly as it was then and does not seem to have lost any of its charm in the last 4 years. We couldn't fault our room, the maid service, meals and friendlyness of of all of the staff. Our son thoroughly enjoyed the kids club and jumping in and out of all the pools and most of all enjoyed the dancing at the kids disco! I couldn't disagree more with the previous comments regarding the food - we found the menu to be varied and covered all of our tastes. Our fussy 5 year old had no complaints with either his breakfast or evening meals for the duration of his holidays although I think he would have made straight for the puddings every time if he could have got away with it! All in all we had a great time and fully intend to return again in the near future

  • Stayed: July 2008, traveled with family
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6  Thank hutchison734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2008

We are just back from a fantastic holiday at this hotel, initially we were a bit worried that the reviews we had read on trip advisor were too good to be true. But we were instantly reassured every member of staff made us welcome from the owner Michael and his lovely family to Yohan the night porter. We had such a relaxing holiday with everything you could need available on site. The food was of good quality and very plentiful.The hotel was very clean and kept to good standard. I have been to other hotels with higher ratings which were bigger but have never felt so welcome. Everyone staying in the hotel was very friendly and everyone round the pool all talked to each other and became freinds. in particular Scott, Liz and their children Findlay and Hannah are now firm friends they truly made our holiday. also Billy and Amanda and family were magic. The day's were relaxing and we truly feel rested. It is not surprising to us the amount of people who return year after year and for the first time we are planning to go back to this hotel and are looking forward to it. I truly cannot make a complaint about anything we did two trips one the jeep safari which was great fun and also the boat trip to Spinalonga the island of tears. The jeep safari was a real hoot you went off road and saw some great sights. I wouldn't recommend the Spinalonga trip for young children it's a long day and our daughter who is 15 got bored. However as adults it was interesting and we re glad we did it.

  • Stayed: July 2008, traveled with family
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7  Thank nessieInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2008

Just spent a week at this hotel. The hotel was lovely, the rooms and the grounds were immaculate. The staff were so friendly and helpful and nothing was too much trouble. Breakfast was your standard breakfast and there was a good selection but for us the let down was the dinner in the evenings. the salads and soups were very good but the main courses were not great. Everything was quite tasteless and did not look appealing. It was your standard buffet presentation and even though we were booked half board we ate out four of the seven nights. i would stay in this hotel again as we loved the hotel itself but half board was a waste of money in my opinion.

  • Stayed: July 2008, traveled as a couple
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Thank leprechaun_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MixalisFotakis, General Manager-Mixalis Fotakis at Anastasia Hotel, responded to this reviewResponded July 16, 2008

For the correct info for our guests only :

Regarding our evening meal/Dinner :
1) We have a 14 nights different menu with 9 different hot options, at least 2 or 3 options for children (fish fingers, chicken nuggets, hamburgers with smiley face on it, chips ect..)
and at least 3 options for vegetarians, soup and 16 different salads.

2) There is always a pasta option, meat option, fish option cooked in a Greek or International way.

3) Also at least 1 Greek Traditional Meal between the options and a BBQ night once a week.

4) Meals are presented in a beautiful way in our Greek Traditional Restaurant.


Thank you for your attention.

Best Regards.

Mixalis Fotakis
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2008

we are just back from a week's stay at the anastasia. what can i say, the hotel itself is extreemly freindly, great staff, nothing too much trouble.The room we had was o.k ,we did have a problem with the air conditioning,we reported it ,the maintainance man was there to fix it within 5 mins, fixed it ,but the temperature on the remote controle is pre set to 16 c, too hot. I,m sure had we complained they would have fixed it. There is a fridge and t.v (only one english channel-bbc world) in the room , our bathroom was a bit dated and the water would suddenly run hot and cold whilst in the shower. food was very good and plenty of it. stalis and the beach is a good ten minute walk (via a short cut through the hotel kyknos) the town itself has no pavement and there are quad bikes flying around the place, when you walk in town in the evening there are people constantly stood out on the street trying to get you to go in and eat in their restaurant. If you take children keep a hold of their hand whilst walking about, i;m not joking about the quad bikes,anyone can hire them. Be careful in the souveneer shops, they sell magazines and d.v.d's & toys of an adult natue with totally GRAPHIC pictures on the cover. The town of MALIA is about a 15 min walk from the anastasia and is a NO GO area after dark unless 18-30, all clubs ,bars, etc. I know this sounds like a really negative review, however to sum up---- -- the hotel is a small well run hotel with good food and freindly staff, we actually had a great time, but you deserve honest reviews. P.S. HERAKLION AIRPORT is very small and basic,dont buy any food or drinks at the airport (3.20 euro for a coke) HOWEVER if you go upstairs in the duty free shop you can buy cheap biscuites and chocolate cheaply, there is a fridge in duty free and an ice cold can of sprite or cok is only 70 cent.

  • Stayed: June 2008, traveled as a couple
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5  Thank patchclarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2008

This was our 6th stay at the Anastasia, over a period of about 8 years, & all I can say is that this hotel just gets better & better. We travel frequently & this is the only hotel we consistently return to. Although it is a 3.5* hotel, I have stayed in many 5* hotels which aren't a patch on this. Of course you don't get the 5* 'frills' such as turn down or room service - but so what!! What this hotel does is the fundemental things extremely well:-

Rooms - Rooms are spotlessly clean, comfortable, effective air-con, good fridge, balconies, TV. Cleaned daily.

Food - the restaurant has a really relaxed feel - you can eat inside or outside by the pool. Breakfast was fantastic this year - every day: bacon, english sausages, beans, toms, potatoes, 3 types of eggs, fruit, greek yogurt, cheese, meats, bread, rolls, cake, coffee, selection of teas, hot choc, juices etc etc. Dinner was also wonderful (we ate in every evening), always a soup & pasta dish, good selection for kids, some Greek specialities, large range of salads. I defy anyone not to find something they like

Hotel - The hotel has about 70 rooms & there was a 2nd pool opened this year. This has resulted in the pool areas being much quieter. You could find sunbeds & brollies at any time of the day. It is a short stroll to the beach (about 10 mins) & about 5 mins to a selection of tavernas, shops etc.

Entertainment - My kids are too old for the club now, but Jon the kids entertainer seemed to be fab - he was like the Pied Piper! We used to walk into town in the evening, but there was always some form of entertainment: quiz night, Bingo, Karaoke etc

Staff - it is the staff at this hotel that make it. Many have been there for several years & they are delightful. Nothing is too much trouble for them.

I understand this hotel won the Thomas Cook best hotel in Greece award last year. Well deserved in my opinion & it would be hard to find a more relaxing hotel anywhere. Please try it for yourself.

  • Stayed: May 2008, traveled with family
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7  Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2008

Just spent a fortnight at the Anastasia,what a wonderful hotel.The staff were first class, nothing was to much trouble for them and they would go out of their way to help you.
The room setting is fantastic, being either single or two story accommodation, every one with a view either of the sea or mountains. The rooms had adequate facilities including a refrigerator and air conditioning, which was most welcome in the heat (30s) most days. It was a pleasure to eat both breakfast and dinner outside under the verandas. The food is a buffet menu with plenty of variety both for breakfast and dinner, the tendency being to over eat for the first couple of days because you want to try everything.The bars and restaurants are all with easy walking distance even for those a little unsteady on their feet ( I mean us old un's. not those with who had to much Raki )
For a pleasant day out take the local Noddy Train (five mins walk from Alexandria) on a trip up into the mountains to the village of KRASSI. Fantastic views, but beware of the locals, all they want to do is share their Raki with you. Its made in the village.(3 Euros a bottle, it will blow your brains out if your not careful) TIP for the Noddy train get the back seat.

  • Stayed: May 2008, traveled as a couple
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6  Thank Presidento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anastasia Hotel

Address: Stalis, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Family Hotel in Stalis
#1 Romantic Hotel in Stalis
Price Range: $43 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Anastasia Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the Hotel Anastasia at the North East of the island of Crete. Situated in Stalis, a place made for couples and families and only 450m away from one of the most beautiful beaches on the island, Hotel Anastasia offers you the possibility of an unforgettable summer holiday. Fully renovated in 2006, Hotel Anastasia is a modern, cosy, family-run complex, surrounded by trees and greenery and consists of 13 different buildings in a total area of 8,500 square meters. High quality accommodation, an unrivaled range of services and facilities, combined with traditional Cretan hospitality make Hotel Anastasia the best choice for your holidays. ... more   less 
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Also Known As:
Anastasia Hotel Stalís
Hotel Anastasia Crete
Anastasia Hotel Crete/Stalis, Greece

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