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“very personal approach”
5 of 5 bubbles Review of Anastasia Hotel

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Anastasia Hotel
Ranked #1 of 54 Hotels in Stalis
Certificate of Excellence
Milton Keynes, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“very personal approach”
5 of 5 bubbles Reviewed October 17, 2012

We stayed at Anastasia for 10 days this October. Booked it because of the excellent reviews here on Tripadvisor and price. Were not disappointed at all. First of all we were really impressed with the personal approach from the hotel manager/owner. We arrived quite late and received a very warm personal welcome from him. Later on we were also looked after very well and were asked several times if everything was OK (which was, well maybe mattresses a bit hard, but we got used to them). Michael, the owner/manager tries his best to make sure his guests are satisfied with their stay and generally is always around and up for a chat. His team is extremely friendly and helpful. The hotel rooms and all areas are very well maintained.

We loved the cleanliness, friendliness and safeness of this place as well as facilities. The evening entertnainment was so-so to our taste, more like for people 45+ and we haven't reached that age yet :) We travelled with our 3 y.o. daughter and she liked the kids club and made some friends in the friendly and homely atmosphere of the hotel.

Personally I was very impressed with the food. A large selection of salads, vegetable and meat dishes for dinner. I feel much healthier now after eating my favourite cabage salad for dinner every night :) (and other dishes too)

I also loved the view on the mountains (see photos), especially in the morning swimming before breakfast.

It was our first visit to Crete and we didn't really know what to expect. We rented a car and explored the island a bit. Our favourite beach wasn't the one near Anastasia and we drove often to Hersonissos beaches (our favourite was near hotel Creta Maris). This isn't quite relevant for Anastasia review, but sometimes myself I find useful tips reading Tripadvisor reviews. So here it is.

The weather in first half of October was just perfect. Still very hot (25+), but not extremely. The sea was nicely warm.

  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Natasha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
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English first
Kingston-upon-Hull, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

great place to go and chill out in a nice friendly hotel .the staff are very friendly which seems to pass on to the guests and most will chat at mealtime or at the bar .the only thing i can say wrong is that there is a busy road outside but there is a underpass to get you to the other side .the food was very good and plenty of it

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank taylors23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

We visited the Anastasia with our family for two weeks in September. The staff are exceptional. Diane, the receptionist showed us to our rooms when we arrived and went out of her way to bring us a kettle and some cups and even brought us some milk so we could have a cuppa. Laura, the children's entertainer is lovely and a credit to the hotel. I have nothing but praise for all the happy friendly staff who are so pleasant and helpful.
The rooms are kept spotlessly clean with the towels and bed linen changed regularly. The food was probably the best I have had whilst on holiday. The gardens and the pools are immaculate. In fact I enjoyed my stay at the Anastasia so much that I have already booked to come back next year.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank podgypig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

had a great holiday in this hotel staff very friendly food great rooms cleaned every day great for familys and children .there was entertaintment every nite the owner michael was very nice he was there every day till late and he took part in some of the entertaintment and laura the childrens entertainer was great hope to return soon.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cathy320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

just returned from another week at the hotel anastasia
we were there two years ago and loved it so decided to return again
the staff are exactly as we remembered them always eager to please and make our stay memorable
Michael the owner always made a point of saying hello and nothing was too much trouble for his guests (even joining in the kareoke) .The restaurant staff always greet you with a smile and make you feel special. The food was excellent we always found something nice to eat .and the cocktails from mannos are great Our room was spotless and the maid service was excellent we had room 510 with the balcony overlooking the pool bar
i dont really know what else to say apart from if you are going to crete then you have to give this hotel a try (trust me you wont regret it ) we will definately be returning in the future

Room Tip: we have stayed here twice we had room 408 and 510 both rooms are good but we preferred 510 facing so...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank david b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 10, 2012 via mobile

Stayed for 10days sept/oct. staff were so friendly and made u feel so welcome. Michael the owner got to know everybody and sat and chatted every day. Along with his wife and family they would eat meals in the restaurant as well. We were in room 501 and it was spotless. Had service in room every day and sheets changed regularly. Towels were changed 3 times in the 10 days. Can not fault anything about our time there. Loved every minute of it. Want to go back again now.

Stayed October 2012, traveled as a couple
Helpful?
4 Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

We stayed here for 1 week in September. We had a great holiday and really enjoyed this hotel and its grounds. The staff are super friendly and helpful they are a credit to the hotel we never had had service like it.
The pool and grounds are well maintained and very relaxing. Our room was right at the back of the complex and was very dark but we didnt complain only had it for a week and hardly spent any time in it.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emma853536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anastasia Hotel

Property: Anastasia Hotel
Address: Stalis, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Family Hotel in Stalis
#1 Romantic Hotel in Stalis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Anastasia Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the Hotel Anastasia at the North East of the island of Crete. Situated in Stalis, a place made for couples and families and only 450m away from one of the most beautiful beaches on the island, Hotel Anastasia offers you the possibility of an unforgettable summer holiday. Fully renovated in 2006, Hotel Anastasia is a modern, cosy, family-run complex, surrounded by trees and greenery and consists of 13 different buildings in a total area of 8,500 square meters. High quality accommodation, an unrivaled range of services and facilities, combined with traditional Cretan hospitality make Hotel Anastasia the best choice for your holidays. ... more   less 
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Also Known As:
Anastasia Hotel Stalís
Hotel Anastasia Crete
Anastasia Hotel Crete/Stalis, Greece

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