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“Good family hotel”
4 of 5 bubbles Review of Arina Sand Resort

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Arina Sand Resort
Ranked #2 of 14 Hotels in Kokkini Hani
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Good family hotel”
4 of 5 bubbles Reviewed July 22, 2013

We spent our vacation at he end of june and beginning of july 2013.
Good family hotel, no insects, wide beach- a little bit too windy, for children it´s better to go to the right side of the hotel, the smaller beach which doesn´t belong to hotel- the sea is calmer even for beginners.
For children: Very close to hotel (20minutes app.) aquarium - this year also dinosauria and water park.
Entertainment for children in slovak/czech language, english thanks to tourist agencies.
20 minutes by bus from capital city Herkleion and airport.
Hotel: clean rooms, each day new towels.
Food: mediteranian type of food, vegetables, fruits, pasta, fish, chicken, tourkey. Cakes and sweets- very often the same type. Ice cream for children.

Room Tip: sea view is goog choise
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank angie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Swedish first
  • Any
English first
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed July 17, 2013

Just got back after me, my husband and our 1 year and 10 months son have spent 11 days at Aquis Arina Sand.
I just want to say that if you want to have a nice holiday all you have to do is to avoid this resort.
The only good thing about this resort is the hotel itself, which is really basic, but clean.
The rooms are nice and clean, fresh towels every day and new sheets every 3 days.
The staf is realy helpful and does their job, despite the fact that they have to work long hours, due to the lack of staff.
The food is terible. When you read a review about a hotel and they talk about food, sometime they simply said that the food is basic.
Well, at Arina Sand Hotel the food is less than basic and on top of it, is repetitive. When I said basic this it means that has been really difficult for me to put someting for breakfast, lunch and dinner as a serving for our 1 year and 10 months son. So basicaly, you won't find much.
For anoter €15 per person they offer you every Wednesday a Greek Barbeque Dinner, which in my opinion should be for free, regarding the fact that they do not have an a la carte restaurant on the site.
This 4 star hotel is more likely to be 3 stars.
The beach and the sea is really nice. The pool nice and warm, which it makes perfect for kids also.
If you want to stay on the beach and than swim in the pool this is going to be tricky just because as soon as you leave the beach all you can find is a pump with a shor hose as an atachement for cleaning the sand, no showers.
The only showers are situated in a creepy basement next to the men toilets and the water is realy, realy cold. I could not give a shower to my son, that cold was it.
Also they have not had enough sun loungers and we have had to be very early next to the pool or on the beach if we wanted to enjoy the sun.
The animation team, well what can I say, at list they are trying, apart Antonia who seams to be realy involved in what she does. She does pilates and water gym and in the afternoon you can enjoy zumba next to her.
We also want to say a big thanks to Catalina and Petru who were realy helpful.
Because we have traveled with First Choise, we should have to have our trip advisor, Gemma, which we have not seen her not even once in 11 days.
Next day, after our arrival, another trip adviser had come to the meeting and I have to say that she did not say much.
Than, the nex day we supoused to meet her again for paying for the boat trip and renting a car. Well, this was not happened, because another trip advisor had come, but without the rental car prices. He said that he will meet my husbat next day 9.30, but he never show up. So, in the end we rent a car from the reception desk.
Shame on you trip advisors.
This is the first 4 star resort we were disappointed with, despite all those goog reviews.

Room Tip: Choose a sea view room in the main buildin or a sea view room in the annex.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annabell80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heraklion
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

We had a wonderful time!! The hotel is perfect, nice and clean rooms. It is located in front of a great beach!!!Nice people, very polite!! The restaurant is very nice in front of the swimming pool and the food is delicious and healty...every day new recipies!!! We recommend it to everyone who want to have a great time!!!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank georgia e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 29, 2013

I Was in this hotel some days ago. It was really best hotel in Greece. About service staff... It was good all staff is very kind and does the job for 100%. About food. It was good a lot of different food every day!!! And of course about animation team... Nice, funny guys! Do their job very well, but I want to said about one girl in animation team... Veronika you are the best! Best animatior in all team. In the end a want to say that it was good hotel and a will be back in this hotel with pleasure.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank qwery21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prievidza
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

Just back after 12 days at Aquis Arina Sand, had a great time there .The food was delicious and healthy. Everything was perfect. We had lot of fun with animation crew. We danced zumba every day with very friendly , nice and great dancer. :-) she does pilates and water gym.I am sure you will like her.You can play voleybal or waterpool too .Staff was very helpful. They still care about your comfort :)The hotel pool is great for people who like swimming, but for children too. It is deep 1.25 to 3.45 m i think . So ,I can recommend this hotel for families with small children and for couples too.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sonicka620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

We stayed in September, 2012 at this hotel. It has nice beach and all rooms are viewing the sea. Nice pool and good food. Airport is not so far so you can watch planes taking off all day - for my opinion it is nice. And situation of the airport allows you to get to it quickly. Also Heraklion is not so far - you can take a bus and it will take you about half an hour to get there. Only the cleanliness of the room wishes to be better. Generally nice experience.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AV333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

Just returned from 10 day stay - staff were all very friendly, efficient and helpful. Staff were constantly visiting people round the pool and beach area offering drinks and snacks during the day. Hotel caters understandably primarily for the european/east european market which is reflected in the catering although there was always a good selection to choose from. If european food is not a problem then this is a hotel to recommend.

Room Tip: Bungalow very close to beach front
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arina Sand Resort

Property: Arina Sand Resort
Address: Kokkini Hani, Kokkini Hani, Crete 71500, Greece (Formerly Aquis Arina Sand)
Location: Greece > Crete > Heraklion Prefecture > Kokkini Hani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Luxury Hotel in Kokkini Hani
#2 On the Beach Hotel in Kokkini Hani
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arina Sand Resort 4*
Number of rooms: 236
Official Description (provided by the hotel):
Arina Sand Resort - 4* comfortable beach front hotel in Kokkini Chani, ideal for couples and families. The resort is set in beautiful gardens, dotted with palms and colorful flowers overlooking the stunning crystal clear waters of Cretan sea. Consisting of one Main Building with additional wings and bungalows, the resort offers 236 rooms all with sea view and sea front bungalows furnished with modern style and all the necessities for a comfortable and pleasant stay. ... more   less 
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Also Known As:
Aquis Arina Sand Hotel Kokkini Hani
Hotel Arina Sand
Arina Sand Kokkini Hani
Arina Sand Resort Crete/Kokkini Hani

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