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“Family Holiday May 2013”

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Mitsis Rinela Beach Resort & Spa
Ranked #1 of 13 Hotels in Kokkini Hani
Liskeard, United Kingdom
1 review
“Family Holiday May 2013”
Reviewed May 10, 2013

Impressive holiday village that caters for everyone. Very clean and well maintained.
Staff were intelligent and helpful, Vasillis on the poolside toasted sandwich machine was a particular hit with the children! George on bottom pool bar was very entertaining in multiple languages. Special efforts by the Taverna staff for our 40th birthday boy were much appreciated.
Food was 1st class, fresh with lots of choice. Not the usual childrens menu though - plenty of plain pasta and bread consumed!
The various pools and slides offered safe and stimulating play for everyone. Superfast on a lilo!
Beach was clean with plentiful beds/sunshades and toilets close by.
Watersports were easy to book and use. Banana boat ride good value and amazing fun.
Didn't use Spa or kids club.
Only criticism would be of the night time entertainment programme which was rather amateurish considering the standard of the rest of the place. Kept us laughing but probably not for the right reasons!
On site shop is expensive so worth going 50m down road to local supermarket instead.
Would highly recommend and looking to return in future.

  • Stayed May 2013, traveled with family
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Helpful?
Thank emmajaynemullis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 13, 2013
Dear emmaiavnemullis,
thank you very much for your review and for your good words about Vassilis and George! We hope that you and your family are fine and wish you all the best.
Kind warm regards,
Svetlana Galimulina
Guest Relation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,621 reviews from our community

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Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
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English first
1 review
Reviewed May 9, 2013

I visited Rinela Beach with my family(one adult, three kids).
The service was very nice, but not importunate and could mostly speak more then one language. The food was very good and it could cover almost anyone's desire. The pools were very clean and the animation wasn't annoying, because they weren't pushy aswell. It had a wonderful and clean beach with a few amusing watheractivities. Furthermore services for example the car rental were excellent. I cannot tell about the fitness room or the spa, because I did not made any experiences there. We did only join the evening programm once and weren't thrilled. And the wireless didn't really work aswell.
All in all we enjoyed staying in the Hotel Rinela Beach and it was a relaxing week with good food, nice people and we finally got sun-tanned again!!

  • Stayed April 2013
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Helpful?
Thank Hasebau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 13, 2013
Dear Hasebau,
Thank you for your positive review. We hope you could recommend us to your friends or family. We wish you all the best!
Warm regards from sunny Crete
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Gloucester, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 8, 2013

Have just returned from a fabulous week at Rinela Beach Hotel, a big thank you to all the staff whose professional, warm and welcoming manner contributed to a truly memorable holiday. My friends and I (4 of us in total) shared a lovely ground floor room which opened out directly next to a beautiful pool (one of many on the site). We found all the restaurants lovely, especially the Taverna whose staff headed up by Nikos were delightful. The location of the hotel was ideal, only 15 minutes from the airport, sitting in a lovely spot with it's own gorgeous beach. The hotel is built on an elevated aspect and the accommodation is terraced, therefore some steps negotiate. We had a truly lovely holiday, the weather was gorgeous, the cocktails plentiful and the fun and laughter non-stop. Will definitely be returning.

Room Tip: Room 515 was more than big enough for 4 adults, ground floor room with terrace and pool directly out...
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  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
1 Thank Vallers21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 9, 2013
Dear Vallers 21,
We thank you for your good review and warm nice words about all the staff and our taverna! We wish you all the best and hope, that you could recommend us to your friends and family. We hope to see you again among our repeaters!
Best regards from sunny Crete!
Svetlana Galimulina
Guest Relation
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Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

Just returned from a wonderful 10days holiday at the Rinela beach hotel, every thing was fantastic, we were a party of 10 from my 93year old nan, to my 3 year old 2nd cousin, it was great to all be together.
- Hotel staff friendly and very helpful especially Maria. cleaners very friendly, always greeting you in the morning.
- Food was excerlant great choice especially the lovely omlette for breakfast, the Taverna was great for lunch and tea, very friendly and fun warm welcome - I would have like to try some local and tradtional dishs
- Entertainment - the mini disco, the action songs were very good, the children then wanted to have some free dancing, the adult disco was good, but started to late, the chairs should be pushed to the side and there be a bit more of a dance floor. Not everyone wanted to get on the stage.
- Entertainment around the pool was great, sooo much going on, the kids love it, we loved it, we enjoyed the games, table tennis needed more organisation, disappointment when football was cancelled, it was ok we my cousin arranged it with the kids and others joined in.
aqua areobics brillant, teams games so much fun, but leaning the 2 dances was the best, dancing after the games, after the aqua areobics, after the disco - we will be doing it here. thank you to the Amination team
- Pool was clean and lovely the slides were great fun!! but was a bit strange starting in the car park and the tarmat hurt your feet. ??
- Beach - lovely, clean, water sports were great, staff all friendly
- Bar- ice creams great, snack fantastic, drinks far to strong, no alcholic drinks were lovely, Hotel waiter service excerlant, latters were yummy.
- Accomodation - Rooms were lovely, spacious, clean, excerlant views, room 593 & 223 - they could do with more slops rather than stairs, it was hard with a buggy, and my aunty with a sore knee, but my 93 year old Nan was fine and loved every minuet.
Thank you for a fantastic 10 days, im so relax just what i needed - now back to work

Room Tip: 593 - Spacious, clean, near to the facilities, fanstatic view of the sea and the pool.
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
1 Thank Zoe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 9, 2013
Dear Zoe R,
Thank you for such a good review, we really appreciate your words about our staff, food, entertainment! We hope you will become our repeaters and really hope to see you again in our hotel Mitsis Rinela Beach Resort.
Best warm wishes from sunny Crete!
Svetlana Galimulina
Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chania Town, Greece
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2013

Excellent Hotel, with very good staff,excellent breakfast and all day food.The rooms near the restaurant are a little noisy and old, but very clearly.the beach is clearly and the sea is excellent.in general this hotel is an excellent choise for a family

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ted_Stamou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 8, 2013
Dear Ted_Stamou,
thank you very much for this review. We thank you also for your good words about the hotel staff and really apreciate it. We wish you all the best!
Warm kind regards,
Svetlana Galimulina
Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 6, 2013

Just returned from a weeks holiday at Rinela beach hotel.It was very clean constantly monitored by management.The rooms were ideal for a group of 4, with character not like some sparse hotel rooms, much better than we imagined. Food was lovely,especially the taverna. We ate there 3 times and each time was made to feel very special all thanks to Nicos and his amazing staff. Staff went out of their way to make the holiday memorable.The beach was in front of the hotel with plenty of umbrellas, perfect crystal waters. Various pools and bars to choose from, be wary of the amount of alcohol in Georges cocktails! Evening entertainment wasn't up to much for adults but it is still very early in the season and this may change. The rooms are on tiers so persons with difficulties may find it difficult to walk down the the beach and pool
The hotel is in prime position for travel to other parts of Crete or the airport. The bus stop is outside the hotel, cheap and very comfortable buses.
My only disappointment was customer service on booking out of the hotel, Overall we had a fantastic holiday and built some very fond memories of the staff and hotel and will definitely be returning later in the year. I would highly recommend the hotel .
We stayed in room 515 at the front of the hotel with a pool outside the apartment, excellent location, near the lobby and dining room

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank scw60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 8, 2013
Dear scw60,
thank you for your positive review and warm words about our hotel team! We appresiate it really very much and hope to see you again among our guests!
Best warm regards,
Svetlana Galimulina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wigan
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 6, 2013

A fantastic hotel (apart from the steps) but certainly worth a visit if only for the view from the terrace, outside dining room and the taverna. The food was plentiful and there was certainly a wide choice. The hotel was very clean as were the rooms and the staff were very pleasant and helpful. We were impressed with the fact that as the hotel got busier the number of sunbeds and parasols increased. A really wonderful holiday destination.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank hilton13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this review, May 7, 2013
Dear hilton13,
thank you very much for your review! We appreciate your good words about cleanliness of our hotel and about our staff! We wish you all the best.
Kind warm regards from sunny Crete,
Svetlana Galimulina
Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mitsis Rinela Beach Resort & Spa

Property: Mitsis Rinela Beach Resort & Spa
Address: Rinela Beach, Kokkini Hani, Crete 715 00, Greece
Location: Greece > Crete > Heraklion Prefecture > Kokkini Hani
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kokkini Hani
#1 Luxury Hotel in Kokkini Hani
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mitsis Rinela Beach Resort & Spa 5*
Number of rooms: 440
Official Description (provided by the hotel):
Rinela Beach Hotel & Spa is built with the traditional Cretan architecture style on the beach of Kokkini Hani, just 12km away from the city of Heraklion. This Family resort is providing all elements to materialize your dreams for a superb relaxing & memorable holidays. The hotel was entirely renovated in 2009/2010, while major renovations by the main pool area and the Mediterranean restaurant took place in 2017. ... more   less 
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Also Known As:
Mitsis Hotel Kokkini Hani
Mitsis Resort Rinela Beach
Mitsis Rinela Beach Crete
Mitsis Rinela Beach Resort & Spa Crete/Kokkini Hani

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