Generally a good hotel. Good clean rooms, nice food, it's not that bad.
We had a good time but there was an incident that made us very unhappy and it seemed to us that you do not value your customers, but mostly that you value money first...
We were at the hotel with a sports team and brought some home-made traditional RAKI from Greece to give to everyone. We kindly asked the kitchen if we could get 31 little shot-glasses to give to everyone this traditional drink from Crete.
We were told that we had to pay 1 euro for each shot, that is a total of 31 euros. The reason: Because, supposingly, we brought "our own drinks" in your restaurant.
a) if it was water, I guess they wouldn't mind
b) they don't sell any raki, so, this is not against their "menu".
We have been to hotels all over the world, Japan, Italy, Greece, everywhere. Even in Germany 3 years ago and this has never been done before (as we do this every year) !!!
It's not about the money, we don't care about 31 euros, the amount is ridiculous, to say the least. But I believe this was very very "cheapish" of their personnel to do. They earn 31 euros and they lose their customers, who stayed there for 4 days and paid for accommodation, food, meeting room rental, drinks and more!
It's sad that some people try to make money out of everything, including the air that their customers are breathing.
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- Also Known As:
- Raeter-Park Hotel Germany/Kirchheim Bei Munich
- Hotel Raeter Park