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FridaKJ
Hareid, Norway

An excellent hotel

Review of Hotel Croatia
5.0 of 5 bubblesReviewed Jul 22, 2014
We had high hopes on the hotel because of its high rating on hotels.com and tripadvisor, and Hotel Croatia lived up to ever expectation we had + more. We were really impressed by the service of the staff, especially the receptionists that helped us with everything we could possible imagine. On top of that, the hotel was at a great location and it was modern and clean. Although the hotel is in the centre of Baska Voda you are not disturbed by any of the noice but you get all the benefits of a downtown hotel. During the stay (9 days), we had nothing to complain about and we will definitely stay at the hotel again.
Date of stay: July 2014
Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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hcroatia, Manager at Hotel Croatia, responded to this review
Responded Jul 23, 2014
Dear FridaKJ, we thank you for your kind words. It means a world to us to have guests who stayed for 9 days say they had nothing to complain about, thank you. We cannot do anything about our location, we are located in the center of a busy holiday vacation destination but this being said we do try to maintain peace and quiet as much as possbile so our guests can relax and enjoy their stay. We do agree that our location is actually great since you are in the center of everything and nearest beach is a minute walk from the hotel and you have great views from the terrace towards the marina and islands.
We are very pleased to know that we lived up to your hopes and expectations and we are looking forward to see you return to Baska Voda and our hotel in the years to come.
All the best, Sara-Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (222)
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Reviewed July 18, 2014 via mobile

The hotel is really well located for access to the beach and marina. We were warmly greeted on arrival by Mili and immediately felt welcome. Nothing was too much trouble and everyone greeted us with a smile whether 6am or 11pm. Special mention to Iva who managed to make my husband eat ALL of his cereal every morning and stop wasting his cornflakes. A lovely team of people in a lovely hotel.

Date of stay: July 2014
1  Thank AllisonL973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hcroatia, Manager at Hotel Croatia, responded to this reviewResponded July 21, 2014

Dear Allison L, thank you for your wonderful review of our hotel. Hope all our reception staff makes guests feel welcome, since we are a small group of colleagues who try to make everybodys vacation as pleasant as possible. Smile is the greatest gift, and we have plenty to share until the end of summer. Thank you for your kind words about our waitress Iva, glad she helped you.
We wish you a great rest of summer and hope to see you again in our hotel.
Best regards, Sara-Hotel Manager

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Reviewed July 5, 2014

The hotel is right off the promenade right by King Restaurant in Baska Voda. It is slightly tucked away from the main street so it will take a little hunting to find it. However, it is in a central location where you are about a mile walk on the promenade towards Makarska and Brela. The staff are really nice and the breakfast is good, but no frills. The hotel room was a little musty, and the hotel charged for daily use of beach towels at 2 euro a piece which I guess is not a big deal if you compare that to the cost of buying towels there. The hotel uses the same toiletries for body wash and shampoo but only provided two a day so if there are two or more people staying there and you're showering multiple times, you'll easy run out. However, none of these are huge deals and I would still recommend.

Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cindyruns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hcroatia, Manager at Hotel Croatia, responded to this reviewResponded July 9, 2014

Dear nyy0811, thank you for reviewing our hotel. From the main street you have a sign with direction to the hotel which takes you directly in front of Restaurant King which is next door to us, and Baska Voda is not such a huge place so it shouldn't be that much of a problem to find us, since we are in the center of the place. We are not sure what you mean by room being a little musty since you never said anything on the departure and we always ask guests to share their experience so that we can upgrade what is not top quality in guests opinion of course. Complimenatry toiletries are available every day and our kind staff stay at disposal if the guest need more than 2 a day which are provided. We are glad you had a nice time here and that you would recommend our hotel to your friends.
Hope you have a great summer. All the best from us.

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Reviewed June 28, 2014 via mobile

My partner and I have just arrived home after a 12 night stay at this lovely hotel.
The hotel looks great from the outside and is fantastic inside, light, fresh, quiet, with lovely flooring and paintings throughout. Our room was spacious and very clean, the bed was big and we felt it was very comfortable. You have a television and wi fi in the rooms which is a great bonus. Breakfast is served till 10:30am... perfect as we liked our lay ins!
Reception is manned 24hours and all of the staff were very friendly and helpful, we especially liked the lady who was on the desk when we left for home and gave us a packed lunch to take with us (really sorry we don't know your name!). The staff gave us advice on areas to visit and bikes were available to rent from the hotel which is a great way to see the coast.
This is a fantastic hotel inside and out!
Thank you for a great 12 night stay.
Gemma and Alex

Date of stay: June 2014
Trip type: Traveled as a couple
5  Thank Gemma K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hcroatia, Manager at Hotel Croatia, responded to this reviewResponded July 2, 2014

Dear Gemma&Alex, thank you for your wonderful review. The lady's name is Milica and she thanks you for mentioning her. We hope you liked all of our staff, they are all very good in their jobs and they give great tips what to do and see in surounding area. So, one tip to all new guests, feel free to ask for some advise if this is the first visit to Baska Voda and Croatia, since our staff is local and will help you to spend a wonderful couple of days.
Thank you for being our guest for these 12 days, hope you brought good memories with you back home. Enjoy the rest of summer.
All the best, Sara

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Reviewed June 23, 2014

We stayed at the Hotel Croatia for 3 nights at the beginning of June and are so pleased we did. The hotel is lovely,we had a garden room which was very spacious with a lovely big bathroom with a huge shower, the bedroom had french doors opening onto a small terrace which was great. The hotel itself was spotlessly clean. Breakfast was taken outside at the front of the hotel, breakfast itself was really good with plenty of choice and a small menu for cooked items which were cooked to order.
All the staff spoke a multitude of languages and were all so helpful and friendly and nothing was too much trouble for them and we would especially like to thank them for making our stay very special (Ana, Milica, Marina, Iva and the Manager Sara) A special thanks to Mili for suggesting we spend our last day in Split before getting our flight home and for guiding us perfectly to the car park in the center of Split by printing off a map and drawing the route on for us. We had a lovely day exploring the Palace and the center of Split.
Anyone thinking of staying in or around Baska Voda should definately stay at this gem of a hotel.

Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank xs1100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hcroatia, Manager at Hotel Croatia, responded to this reviewResponded June 27, 2014

Hello, thank you so much for taking the time to write such a nice and long review. All of our staff are really wonderful and we are proud to have such a multilingual staff since it makes it easier for the guests in realization of their dreams for a perfect holiday. Mili is a real gem definately, his tips are always good and I'm glad he was able to help you to spend a wonderful day in Split.
We are so glad that you had such a wonderful stay with us even if only for 3 nights.
We are looking forward to your return in the years to come.
All the best from all of us, Sara

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Reviewed June 15, 2014

What a wonderful time we had in Baska Voda staying at a hotel which offered so much in cleanliness, friendliness and location.
Having never been to Croatia before we didn't know what to expect but what a great surprise!!
The whole experience was brilliant and are particular thanks go out to Marina, Ana, Milica and Milivoy from the hotel for being so helpful.
Richard U

Room tip: The rooms at the front offer the best view
Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Richard542014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hcroatia, Manager at Hotel Croatia, responded to this reviewResponded June 16, 2014

Dear Richard, thank you so much for your wonderful review. Not many guests know all the receptionist names, so thank you for taking your time to write all of their names here, they are truly an amazing group of people and we are so happy to have them working in our hotel.
We are very happy to receive so many amazing reviews and we want to thank you and each of our wonderful guests who stayed here and reviewed our hotel.
We hope you will return to our hotel soon and we all wish you a wonderful rest of summer.
Best regards, Sara-Hotel Manager.

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