We stayed for about 10 days in 2011 (August-September) in one of Punta very spacious 2 bedroom apartment and the price was reasonable for 4 stars accommodation. (the biggest apartment in their offer) There were 4 of us - myself and my boyfriend (small bedroom), my sister with her child (big bedroom) and a friend who slept in sofa bed in the sitting room. We had a well stored kitchen, big balcony and a spacious bathroom and lots of storage space. The room was cleaned regularly and we always had tons of clean towels. We had 2 parking spaces free of charge and the people at the reception desk were kind and helpful. The laundry room (at the ground floor of our apt. building) wasn't expensive and worked fine. However, Internet access was possible only in the reception building and you had to pay for the hours.
During the day we went to Rovenska beach (the other side of the town, pebbles, about 20 minute walk by the sea, or shortcut through the Old Town - beautiful!). Or, we drove to different beaches in Losinj Island. The afternoons we spent at the Hotel pools just outside our apt building. The pool area did have that 80s communist look about it, but it wasn't crowded since it was the end of the season, and the pools were with sea water and clean and had a great sea view. Occasionally, we used the Hotel Beach just a few meters away, and the sea was very clean and we even saw dolphins swimming by. However, the beach is extremely rocky so we couldn't take the child there. The town itself is charming and the nearby larger town of Mali Losinj is only 4km away.
After this wonderful experience, my sister decided to go to Punta apartments again in 2012 (same dates, same agency). This time she went with her husband, the child and our mother. AND WHAT A DISAPPOINTMENT!!!!
They ended up in a crowded ground floor apartment. They had one tiny bedroom with one double bed that occupied most of the room - couldn't even open the door of the room properly because the bed was too close (so you had to enter sideways or step on the bed and then step off again after you close the door). In the sitting room there was one sofa bed (very small and shabby) and a small kitchenette. No storage space (there was one shallow closet where you couldn't storage anything because it kept falling off the shelves). So they kept their things in their bags the whole time and kept tripping over the bags. The bathroom was ridiculously small. Adding to that the weather was awful and they were forced to stay indoors a lot.
When she complained, they said it would cost about 170 euros extra to change apartments. So she said that the apt. she payed for was supposed to be a 4star and this one is most definitely not, and she simply requires to be put in a 4star apartment. No luck though, they ended up staying in the shabby small one. Eventually she complained to the Tourist Bureau and they confronted the Hotel, and the Hotel accused her of not being specific when she made the reservation. I think it was something like that she said 2 adults, and asked for a one bedroom apt, but eventually one more person came. What difference does it make if you pay for the apartment rental and not the bed, and you don't exceed the maximum number of people allowed in that unit?! And what about those 4 stars?!
So please BE VERY CAREFUL when doing business with Punta people. Apparently not all rooms and apartments meet the required conditions. You could easily end up in a mouse whole and be charged a 4 star room price.
After two very different experiences from the same person, I would give it only an average score.
- Official Description (provided by the hotel):
- THE VITALITY HOTEL PUNTA: Situated above the sea and surrounded by the centennial pine forest and the picturesque port of Veli Lošinj, the new Vitality Hotel Punta warmly welcomes you with a hundred years of experience in tourism and the comfort of its contemporary architecture and design. Are you wishing for an ideal place for relaxation and rest? The Vitality Hotel Punta will, all year round, be your oasis for enjoying the pure, natural energy through carefully selected gastronomic treats, relaxation and wellness treatments.OASIS OF NATURAL HARMONY: A perfect fusion of culture, tradition, modern but extremely comfortable interior design, and carefully selected offer and services, the Vitality Hotel Punta ensures that each and every guest experiences moments of extreme comfort, peace and relaxation away from the stress of everyday life. Our specially designed relaxation, wellness and beauty zone is complemented by gastronomic experiences, thus making Punta your oasis of natural harmony and healthy living. Reaching for personal satisfaction though relaxing the body and the spirit is a special kind of a vacation that our dear guests are able to experience in Veli Lošinj’s new tourist beauty, the Vitality Hotel Punta. ... more less
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- Also Known As:
- Punta Hotel Veli Lošinj
- Vitality Hotel Punta Losinj Island/Veli Losinj, Croatia