Lets start with arriving and the room, at the booking it was written, double bed room, when we arrived it appeared that actually the room is with two separated beds. Luckily the reception girls (Very nice people) changed it immediately, providing us room at the same floor with double bed. The room was average and the carpet very durty. The room was the last one at the 1st floor coridor and the staff used to smoke under our window, so it was smell of cheap cigarets all the time.Me and my husband don’t smoke, well it was disgusting.
The stuff itself is very polite and nice, very helpful, no issues with them at all.
The water in the swimming pool was a bit colder and definitely not mineral, or at least it was so much chlorine inside it, so we couldn’t feel it was a mineral water. The djacuzzi itself was very small (max. 5 people) and half of it was obviously broken, it did`t work.I think for the capacity of the hotel its very small one. The gym itself consist of 4-5 old devices, some of wich brocken.The Spa–procedures are very good, nice profecionalists working there.
At least the food in the restourant was very good and the stuff very friendly, except a blondy girl with a long hair with extesions (she was always unfriendly).
In overall I would say that the hotel was 4 stars years ago, but it definitely needs further maintainance, because in my opinion since it was build not much is done for maintainance. At this conditions of the hotel I would rather give you 2-3 stars. You compencate with good food and nice and friendly stuff and reasonable prices. Cheers.
- Official Description (provided by the hotel):
- The biggest four-star balneocomplex in Velingrad, fully supplied with mineral water/ composition of mineral water. It is located in a pine-three park in the center of the town. Built in a unique architectural style on ancient Roman therms, SPA Club Bor offers traditional methods and the newest health-care achievements. There are 140 luxurious rooms, studios and apartments. There are six different catering places at your disposal, which are suitable for any mood and hour of the day. The hotel part has 48 double rooms and 88 apartments – attractive as design and color decision. All rooms and apartments in the hotel are equipped with plasma TVs, mini-bars, Internet, satellite, telephones in the bathroom and the room. Outdoor car parking for 80 cars. The following zones have been differentiated in the complex: Entertainment facilities with main Restaurant for 200 people, Summer garden restaurant with BBQ for 80 people, Tavern for 80 people, Panorama bar restaurant for 80 people, Lobby-bar for 30 people, Summer garden cafe for 40 people, Gambling room, Computer room, Kids corner, Tourist agency. Business zone with Business center, big conference hall for 100 people and small conference hall for 20 people. The halls are equipped with flip charts, white boards and multi players; Wellness zone with indoor swimming pool, outdoor swimming pool (in the summer), kids outdoor swimming pool (in the summer), indoor Jacuzzi, Fresh bar for 20 people. SPA zone with two rooms for cosmetic treatments, 5 massage rooms and 4 rooms with bath-tubes, Egypt bath, Ayurveda room, Turkish bath, steam bath, sauna, relax room, solarium; Medical zone with rooms for Physiotherapy, Neurology, Cardiology and Internal medicine, Surgery, Gynecology, Gastroenterology, Urology and Dermatology, manipulation room, hall for Kinesitherapy, rooms for lye treatments, light therapy, ultrasound, inhalations, water therapy; Entertainments. Sports tournaments in bridge, chess and backgammon, table tennis, water polo can be organized in the complex. You can visit the sports schools and courses in swimming – individual and group classes, Bulgarian national dances, callanetics, underwater gymnastics in groups; Experienced professionals who work in different animation programs will carry out for your children. For your tourism and recreation outside the complex you may receive more information in the tourist agency of "Sirona Tour". ... more less
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