The location of the hotel is in the end of Velingrad close to the lake of Kleptuza but far from the center.
I liked the different entertainments that the facilities can offer - mini golf, bowling, tennis, outdoor pool. There are faboulous indoor pools, one with 33+C degree and convenient for kids.
Spa center is also good. There were also few areas with indoor places for kids. Very convenient place for parents and kids.
Didnt like the double room - very tiny.
The food at the breakfast and dinner was below the avarage. Long lines at the block tables.
The service at reception and other areas was at avarage.
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