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“Awful!”
Review of Hotel Vitosha

Hotel Vitosha
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Hotel Vitosha
Ranked #23 of 26 Hotels in Velingrad
Reviewed February 8, 2014

Terrible hotel! Terrible service! Extremely old furniture, the smell of mold is everywhere. The staff are extermely rude (maybe they still think they live in communist times). Rooms are dirty - maybe because they never clean them. Receptionists are ignorant and don't know how to respond to customers. On top of everything they are discriminative to disabled people and don't allow service dogs to stay in the hotel. NEVER VISIT THIS PLACE!

  • Stayed: September 2013, traveled with family
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2  Thank S D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 23, 2013

Hotel Vitosha has an extremely bad customer service.

The manager of the hotel is ignorant and rude. Customers are not allowed to provide feedback(if not positive). All feedback is deleted from their facebook page.

Hotel Vitosha is not a welcome place for people with disabilities. They break the Law and don't allow service dogs to come in!

  • Stayed: August 2013, traveled with family
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5  Thank Kzero S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

This is a low-cost hotel that offer exceptional outdoor pools. There is a fee at the entrance between 2-3,5 EURO.
We`ve been there summer 2012 last time (twice in total) and used only the pools and the restaurant. We were sleeping elsewhere.

It was amazing vacation having these pools and the good food every single day for 5 days!
The weather in Velingrad was sunny as always, hot and the kids went crazy - almost weren`t coming out of the water... Every day - lunch and dinner at the outside area of the restaurant facing the pools. Late in the evenings we were soaking in the small circle hot mineral pool, because the air was getting cool.

Every late evening we were leaving these pools with sorrow and waiting impatiently for the next day to come.

We will go again this summer for sure!

P.S. We would accommodate at the hotel if we haven`t had another place to sleep - at friend`s of ours. We`ve seen the rooms - cheap, but clean and not so small as you may expect by the price.

Room Tip: Bargain for the price - they could make you a discount.
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  • Stayed: July 2012, traveled with family
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5  Thank Sarnela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013
Google Translation

Room Tip: zimmer in den oberen Etagen und mit Poolblick
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  • Stayed: August 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank steffi_per
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Vitosha

Address: Georgi Kirkov Str 80, Velingrad 4600, Bulgaria
Location: Bulgaria > Pazardzhik Province > Velingrad
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #23 of 26 Hotels in Velingrad
Hotel Class:2 star — Hotel Vitosha 2*
Number of rooms: 76
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