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Casablanca Apart Hotel
Ranked #6 of 17 Hotels in Obzor
Cluj
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Had a good time, maybe we'll return”
3 of 5 bubbles Reviewed August 6, 2011

A stormy weather upon arrival made us find a hotel with no electricity, so we had to wait with the check-in until the housekeeping made came with the spare key, as they couldn't make our magnetic key... The room already had the baby crib set-up and we appreciated this, at no extra-cost. The room is very spacious, and clean, plenty of towels, and we got more when we asked for them (directly at the housekeeping lady).
Loved the restaurant's captain, a very nice young lady always there and smiling and helpful. Very good food, always you had what to chose from and plenty to feed everybody.
Didn't like the cold water in the swimming pools, the small reception area, as in the night it was overcrowded... The beach was like a 5 minute walk, but not very nice right there, we walked further, about 10-15 minutes and it was nice. We enjoyed some really nice waves (after a storm), but generally nice sand and nice sea... Loved it!!!
Got some really heavy rains for June weather, and since there is no indoor swimming pool it was sometimes pretty hard for the children and us to find things to do in the hotel... probably next time we'll go to a hotel with indoor swimming pools option.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank babycdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
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    4
    4
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
bucharest
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 2, 2011

Good hotel, nice architecture, close to a very quiet beach area. Large rooms, good cleaning (towels were changed every day, lining every two days). Plenty of good quality food, local drinks, pool bar with snacks.

They have a Spa with interesting procedures. Mini-disco every evening (I was traveling with a child). Children pool next to the main pool.

Staff was friendly and we obtained a very good price no matter that we addressed our self directly to the Front Office. I easily find a parking place inside the hotel yard.

Cartoon channels on TV (that is the most I am interested on a TV).

From the hotel to the town center it is just a 10 minutes walk.

Room Tip: Huge luxury apartments, great balcony, sea view
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank jan-paul_stoenescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IJmuiden
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 10, 2010

It was not the holiday we had hoped it would be. The rooms were ok, but the extra bed we had in the room was not good for older children, it was much too small. The staff was very grumpy, did not try to understand you (we are Dutch and tried to speak English and German), could not laugh. The food was not very spectacular, most of the time we had to wait for about 10 minutes to get a drink (only one bar and barman). The restaurant was too small for the hotel, not enough tables for all the guests, the lobby was too small, and only a pooltable for recreation. No real animation, folding planes from paper and sometimes for 10 minutes or so a game in the pool, or a game of football.

Stayed July 2010, traveled with family
Helpful?
7 Thank AnnetteJolanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kladno, Czech Republic
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 4, 2010

We were in Casablanca hotel in the same time as previous reviewer from Plovdiv (that means in the final decade of July 2010 with storms and electricity black-out), but surprisingly, we have rather different opinion. According us, personal was friendly, managing the black-out chaos (all region northwards of Burgas was 30 hours without electricity) rather profesionally. Hotel has its own diesel generator, so the lack of warm water nad no lights in room in the evening were the only problems. As I understood, there were hotels and pensions without any water (and food) at all.
Food was excellent and plentiful (even for vegetarians) as same as beverages (three kinds of juices, three lemonades, water and soda), tea and cofees (prepared in coffee machines) and local beer of Pirinsko. In difference, we do not like their local wine. There was big offer of mixed drinks, but expect higher than usual proportion of spirits to beverages (for example tequila sunrise was more tequila than sunrise).
During our stay (we purchased all inclusive service), there were breakfest from 7.30 to 10.00, lunch from 12:30 to 14:30 and dinner from 18:30 to 21:00 ala buffet. Do not expect too much food outside of these times - there were only small snacks served on lobby and pool bars, which were usually eaten rather quickly by people sitting there. To take food outside of dining room is officialy forbidden but if you do not do it too much agressively, you will be tolerated. On the other side, it is not good idea to go to dinning room in swimming suits (waiters could get little bit upset). Personal is very quick in removing of plates. If you do not like for your stuff to be removed, watch your plates.
Probably the best view from hotel is in the north side - small river, meadow with peasant and his cows, horses and dogs. Big (but surprisingly not too loudy) disco hall on the left hand and sea in the right. There is a big Helios hotel on the east side (between hotel and sea) and signs of Bulgarian boom and bust economy (with unfinished buildings and construction sites) on other sides. Ribarska street (La Rambla of Obzor town) is cca 300 m out of the hotel with night life anywhere - but it is still quite silent Obzor, do not expect Ibiza.
There were two animation boys during our stay, but they lacked loudspeakers so if you do not like them, you can evade them. In the near Helios hotel, animations was much more agressive with no room for exit.
Other guests were from the whole Western and Eastern Europe - you can meet people from Norway, Sweden, Denmark or Germany, Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria or Russia, Ukraine and even Moldavia, from young people through parents with small babies and some romances to pensioners.
One more advice to the end - small river along the hotel is changing its estuary every day. According this, it is throwing its (not so clean) water either northwards or southwards. As river estuary is quite shallow, it is good idea to go across it to swim in the clean water.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Spackovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plovdiv, Bulgaria
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 24, 2010

The hotel has nothing to do with what was presented at the web page. There is no park view, instead there is a view towards recycle bins. The staff is not helpful at all, they are rude and do not have an idea how to treat a tourist. There was no electricity for 2 days. Candles were refused to be given to the guests, so we had to go and buy them ourselves. There was no hot water so we couldn't take a shower. The restaurant was flouded so we couldn t not dine there and we had to do that in the conference room. People were trying to get some food as animals and we had to eat outside where there was a storm because there were not enough seats provided inside. The staff never explained what is happening and never tried to even give some apologize to the tourists. On the path that was leading to the beach there were dead mice that stayed there forever. I am Bulgarian and I am sorry to say that but I would never go on holiday on the Bulgarian seaside again. Hotel Casablanca is a great example of the incompetence and ignorance of Bulgarian tourism. Of course the hotel manager refused to compensate us in any way.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank polini6te
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludwighsafen
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 11, 2009

I booked this hotel in internet by my self and I went with the car all the way to Obzor The first impression of bulgaria was not very good as the roads are not in a very good condition and even a policemen told me not to travel during the night. But when after a long trip we arrived to hotel Casablanca, we were very pleased to see that the hotel is really nice, just like the information we found on internet. Perfect location, a very new hotel, very clean and very helpful staff, although they are not very open or friendly but I guess that's part of the bulgarian mentality.
The room we've got was just as described, an apartment room, with kitchenette, the only issue one coocking place was not working, which shouldn't be relevant if people are booking "all inclusive". We were by our own, and we payed only for breakfast, which was very good.
From the hotel there are only 3 blocks to the center" of Obzor, there's a nice open air movie playing every night, althoug, some Bulgarian skills are required :-D. the place itself is very safe and with many choices for food, which is very cheap and really really tasty. There's also a supermarket were it's possible to buy anything you need.
The Hotel also has a very nice pool with entertainment. The staff organized games and activities, but when I was there, not many people were participating.
A very PLUS for this place is the medical care, one block away from the hotel, the doctor will take all international insurances.
The Beach is just in front of the hotel, you have a huge Riu Hotel on the way, but still some rooms (like mine) had some ocean view. The place is nice, the water is warm and the sand is ok. I had a great time. My only problem was the wind, may be because of the year's seasson we had 4 out of 8 days with wind, so it was nearly impossible to "enjoy" the beach, we choose to spend the time in the hotel pool instead, which has a pool bar and music. There are available places for sunbathing and also unbrellas. That day we ordered a drink in the bar, since we were not "aqll inclusive" that was a mistake. the drink was really awefull, and very expensive. Any bar or place around would have much better prices and good drinks.
The MINUS for this hotel was a problem with the payment. the say they take credit card, but at the moment to pay, the machine was "broken" and they expected cash. this was a big inconvenience, luckily the bank was open that day, if not I had no idea how to solve this.
I recommend to ask in advance about the availbility for paying with credit card and avoid such bad time.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aerolita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varna Bulgaria
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 14, 2008

This hotel is in a good position only yards from superb beach and next to small river. The staff are unusully kind and friendly for Bulgaria, nothing being too much trouble. So first impressions were excellent.
No problem with English language, unlike some hotels.
Secure parking area.
. Rooms are sizeable, beds excellent, kitchen area you may not need as hotel food is first class and it would be a pity not to use the dining facilities.
Spa complex available but not used by us....so no comment on that. Unfortunately no indoor pool, but good outdoor one for summer.
We look forward to another visit before long though hotel is not open all year unfortunately.

  • Liked — Panoramic views of sea and country
  • Disliked — nothing
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank antonvarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Apart Hotel

Property: Casablanca Apart Hotel
Address: Dvoinica St 7, Obzor 8250, Bulgaria
Location: Bulgaria > Burgas Province > Obzor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Obzor
#6 Luxury Hotel in Obzor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Casablanca Apart Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Casablanca Apart Obzor

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