I have been there three times in winter and one time in summer.
Last trip was terrible. 1,5 time to get there from Neustift dorf by car. Then Our time waste for buying tickets!!! We reach the top of the resort on 11:00!!! And we started travel to from Neustift about 8:00 clock total terrible!!!
The Same situation was every day our stay. Also waiting times for new 8er Sesselbahn Rotadl and 6er Sesselbahn Eisjoch was terrible 30 minutes and Moore. The journey down to the valley was also night mare one and half our every time on 16:00 clock, we tried between three days all possibilities everywhere the same situation. Its Shame bat never ever again. This was my last visit ever.