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All reviewshot tubswim up barcosta ricaeco friendly hotelmetal roofhotel restaurantgrocery storehanging bridgeswelcome drinksmall hotelno air conditioningcloud forestin townfrog pondsmall towncoffee makerstayed two nights
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Reviewed July 10, 2012

This hotel is in a great location just minutes away from town. The restaurant was delicious with typical Costa Rican prices for lunch and dinner but the breakfast buffet was included in the price. The pool and hot tub were well maintained and very relaxing. The service was excellent as well. They booked all our tours and gave great recommendations. The room was nice but very noisy which was our main complaint. Our room was in the upper building and led out into a hallway that echoed every noise. The room had windows into the hallway and even with those closed it was noisy anytime someone was in the hallway. The first night people were in the hallway until about 11pm but the second night it was much better. We really enjoyed this hotel but if you are a light sleeper this may not be the place for you.

  • Stayed: December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Christen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded March 30, 2015

Dear trip Christen thank you very much for your review and for the comments and recomendations. Thank you for giving us this opportunity to improve our quality and services, we try really hard to provide the best service possible, sometimes, things just do not turn out the way we´d wish, Your patience and understanding are both highly appreciated,
Please be sure we are doing everything on our behalf to deliver the best service possible,
each negative feedback, creates a new opportunity to make this better next time.
Happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2012

Nice, friendly, peaceful hotel. Located 5 min walk from Santa Elena. Rooms vary widely, ask to see available rooms before making a choice. Our room was very dark, although large. Many bugs, as previously noted, even though there were screens on the windows. Breakfast buffet was great, a lot of choice. Nice view, live music every night until 22/23 h. Two free DVD's can be hired from a large collection. It is a comfortable hotel, yet the rooms are not to the standard of the price.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank JinBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded March 30, 2015

Dear trip advisor user: thank you for giving us this opportunity to improve our quality and services, we try really hard to provide the best service possible, sometimes, things just do not turn out the way we´d wish, Your patience and understanding are both highly appreciated,
Please be sure we are doing everything on our behalf to deliver the best service possible,
each negative feedback, creates a new opportunity to make this better next time.
thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2012

We talked with several people who complained about the noise, but we didn't have that problem and found our 2-day stay to be very comfortable. Our room was clean, comfortable, and all around very pleasant--our double room and bathroom were both quite spacious. The restaurant hotel is very good (with free nightly music when we were there), and the pool and hot tub nice (the hot tub could have been a lot hotter); the service was exceptional. It is a short walk into town--but it can be harrowing (esp at night), since there are almost no sidewalks for pedestrians.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cynthia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded March 30, 2015

Dear Trip Advisor member: Thank you very much for your comments and review.
We are very glad you enjoyed your stay at Poco a Poco, the best value hotel in Monteverde.
Our location, added values, facilities, details, and specially the service are all up the best standars.
Thank you and we wish you had the best time during your vacation in Costa Rica.
Happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2012

The hotel has that eco-vibe going, but it's not that much fun to stay there. If you're on the upper floor in the rainy season, the rain on the metal roof does not exactly lull you to sleep -- it's more of a dull roar. The free wi-fi was kind of a bust. It never worked right, I never got a good connection. Since there's no a/c, there could at least be some ceiling fans or something to keep the air moving. Location is good. The town is just down the hill, a short, but steep walk. There seems to be lots of youthful, exuberant student groups too -- beware.

  • Stayed: June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JoeTraveler999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded March 30, 2015

Dear trip advisor user: thank you for giving us this opportunity to improve our quality and services, we try really hard to provide the best service possible, sometimes, things just do not turn out the way we´d wish, Your patience and understanding are both highly appreciated,
Please be sure we are doing everything on our behalf to deliver the best service possible,
each negative feedback, creates a new opportunity to make this better next time.
thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2012 via mobile

Was very disappointed in the size and quality of rooms. The rooms are very small, by any standard-barely any room to move. A coffee maker was provided with no access to any power plugs to be able to use it. Noisy, no a/c, no fans provided.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank preeti15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuidoMontero, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded March 30, 2015

Dear trip advisor user: thank you for giving us this opportunity to improve our quality and services, We try really hard to provide the best service possible, sometimes, things just do not turn out the way we´d wish, Your patience and understanding are both highly appreciated,
I know how important is to provide our guests with the quality and service they expect, and sadly, there are not second chances for a first impression.
Please be sure we are doing everything on our behalf to deliver the best service possible,
Each negative feedback, creates a new opportunity to make things better next time.
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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