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“Great location, great staff, in need of care” 3 of 5 stars
Review of Casa Tranquilo Hostel

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Casa Tranquilo Hostel
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Minnesota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, great staff, in need of care”
3 of 5 stars Reviewed September 10, 2013

Loved the location, suggestions from staff, and relaxed atmosphere. Close to grocery store, bus stop and local eateries. Staff arranged an excursion that was very good. However, broken toilet was never fixed (or even looked at), kitchen was a mess and overall feel was unclean.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank SaraMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 6, 2013 via mobile

when we arrived we got the information we asked for and the recepcionist was very friendly.

having a shower can cause serious problems, was lucky i wore my havaianas when i got a electric shock from it.

in the night it was almost not possible to sleep, its just beside the street and a simple (but nice) wooden building.

breakfast was not ready on time like it was told, bad luck if you have some plans like we had...

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank rainbowmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, Owner at Casa Tranquilo Hostel, responded to this review, September 10, 2013
Hi well im very sad and confused about this comment. First of all i would like to apologize for the inconveniences suffered by you while staying here. I would of appreciated that you let me know personally while staying here why you didnt tell me about these things. So far i have had no complaints about the showers or anyone ever getting shocked by one. I believe you are lying about this and i dont like you damaging my business reputation by commenting such things. I understand that you may be upset because of the noise of the street. And breakfast wasnt served to you exactly when you needed it, sometimes there are other guests that show up earlier and get served breakfast first. I even recall another couple of guest who gave you their food so you could be on time to catch the bus. However i do belive i did serve breakfast from 7.00 am.
So our service is very reliable and i find it a bit insulting that you post such a title...
You have no idea how hard we work here to provide you with this service...
If i where traveling paying these prices I woud be thanking the people that make this possible.

I believe this comment is unneccesary, this is a hostel, you where staying in the cheapest room possible. If noise was a problem why didnt you ask for one of the quieter rooms. We have plenty and they are cheap too.

If you are traveling on a budget, you have to understand that $8 pp only go so far...

Anyway i hope i dont disencourage any other travelers to stay at our place. We have a great place with great people and service.

Thanks for reading!

David Diller J
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 27, 2013

I stayed here for 2 nights and David, the owner of the hostel was really friendly. He's knowledgeable about everything regarding the area and was very helpful. He personally makes you your breakfast which included some really bomb banana cake. The hostel environment was also very accommodating and the family dogs were really friendly. My friend and I booked a double but we were given the room with a full-sized and bunk bed so that was really nice upgrade, although the walls throughout the building was pretty thin and you can hear things that are happening outside. But all in all a great hostel

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank samuel l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 26, 2013

My girlfriend and I spent 3 wonderful nights in this neat little place and we couldn't have been happier! Positive vibes throughout, clean room, very helpful and knowledgable staff (David and Esteban are really cool guys!) but most of all from the beginning we felt as if we were part of their tight knit family, and while traveling the connections you make with real people are so important to the overall experience... I recommend this place whole heartedly and will for sure stay again if ever in the area... PURA VIDA:)

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AlexandruSabau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLV
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2013 via mobile

Clean, cozy, hammocks on the balcony, sweeettt kitchen - including microwave, 3 gas discs, and basically everything you'll need.
Super friendly staff, very professional and helpful, nice breakfast.

Perfect location near the supermarket and town's center.

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kuper135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

My friend and I stayed here in January and we were happily surprised with this place. It was our first time in Central America and didn't know what to expect. Immediately we were greeted with friendly smiles and advised on what to do in the town. They helped arrange activities for us and even took us on a hike where we climbed a giant strangler tree and rappelled down the side of it. Breakfast was nice and using the kitchen is great for people on a budget. Great hostel in this area!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Baby12788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed June 28, 2013

I stayed at Casa Tranquilo for 2 nights. The staff were friendly and helpful with organising activities and giving advice about buses etc. It was very comfortable and fairly clean, with a pretty good kitchen and hot showers. The only downside was that the building is creaky and quite cramped, so we could hear everything happening in the corridors and rooms around. The breakfast was fantastic – the best I’ve had in a hostel!

  • Stayed June 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Katherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Tranquilo Hostel

Property: Casa Tranquilo Hostel
Address: 100 m downhill from the SuperCompro supermrket | Monteverde, Puntarenas, Santa Elena 5655, Costa Rica
Location: Costa Rica > Province of Puntarenas > Monteverde > Santa Elena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #14 of 32 Specialty Lodging in Santa Elena
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Casa Tranquilo is a rustic tico-style house turned into a relaxed hostel outside the village of Santa Elena in Monteverde, Costa Rica.here you'll find Free Breakfast, Free Internet & Wifi. Kitchen and parking area are also available... ... more   less 
Also Known As:
Casa Tranquilo Hotel Santa Elena
Casa Tranquilo Hostel Monteverde, Costa Rica - Santa Elena

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