This was our second trip to Monteverde and we were referred to this small hotel. What we found was clean, safe hotel run by the nicest people. Heiner and Ana were not only friendly, they went out of their way to be helpful. They welcome guests with tea or coffee on the house. The (included) breakfast was outstanding with plenty of choice, amazing coffee and wonderful fresh fruit to complement a cooked breakfast. The value was amazing - in fact the best value we had in all of Costa Rica. I would definitely stay here again.