I purchased a Groupon package through Exotic Escapes, and like several other reviewers, was left at the airport with my daughter with no transportation. After finding a taxi for the trip (2 hours, then a 1 hour ferry, then another 45 min cab), we arrived at this beautiful resort to find that Exotic Escapes had never paid for any part of our trip (nor were they answering their phone).
The hotel was completely apologetic and accommodating. We were given a room with a discount that matched our Groupon deal (actually, when all was said and done, we ended up spending less). The staff was friendly and professional. The grounds were well maintained, and the restaurant was very good with a lot of variety. For those who are complaining about the $80/day credit, my adult daughter and I split several entrees and still could not finish the generous portions. Sure, if you eat surf and turf for two at each meal, you will have to add your own cash-you have to expect that. The waitstaff is attentive and thoughtful-think of drinks brought to your chair at the pool.
The atmosphere of the area is relaxing and the wildlife-monkeys!-were amazing to watch.
We definitely will return...without the Groupon package. By the way, after being home for three days and writing 4 emails, Groupon has apologized and agreed to refund my money.
- Official Description (provided by the hotel):
- The Hotel Costa Coral, located in Playa Tambor, is a 5 minutes walk from the beach. Costa Rica is busier then ever and is under new management. We are a clean, boutique hotel, with a beautifully landscaped garden & pool area. Our wonderfully appointed restaurant is adorned with balconies & beautiful. We offers fresh local cuisine, with the finest ingredients, our food is prepared with heart and soul. We are a great place for your home base as you take advantage of the many activities within a 30 min radius. We look forward to serving you. ... more less