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“So convenient and quiet”

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Novotel Bangkok Suvarnabhumi Airport
Ranked #2 of 8 Hotels in Bang Phli
Certificate of Excellence
Auckland NZ
Level 6 Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“So convenient and quiet”
Reviewed July 29, 2010

It is hard to believe that there is a very busy airport nearby. Great stopover hotel. Had a good sleep before our next flight. Shuttle service was very quick and convenient and easy to find. Staff were friendly and efficient. I would stay there again

  • Stayed July 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AnneAucklandNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,682 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (646)
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Brisbane, Australia
Level 5 Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 26, 2010

This is a good hotel with excellent facilities. If you are transiting in Bangkok, this will be a good choice.

They provide a free shuittle service to and from the hotel which run approximately every 15 minutes. Check in was a little slow - 15 minutes wait even though it was 2 am and there are 5 staff in the check in counter.

Room was surprising large with an adequately-sized bathroom having separate shower and tub. It's quite expensive for a Novotel, but overall, it is good value for money.

Staff are wonderful and always willing to help.

  • Stayed July 2010, traveled on business
    • Value
    • Location
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Helpful?
Thank Vinzeph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 12, 2010

I spent 5 nights at this hotel recently as part of a business trip (in contrast to the majority of travellers who are just passing through). Overall I was impressed by a clean and modern hotel. Staff throughout the hotel are friendly and welcoming and service is good.

The free shuttle to the airport runs frequently, but it's only a 5 minute walk from the terminal if you don't have huge quantities of bags and don't want to wait.

Facilities are excellent - the swimming pool is big enough to actually swim in, and the gym is well-equipped with a range of cardio equipment and separate resistance machines (unlike most hotel gyms which just offer a multi-gym setup).

The hotel has a couple of problems; rooms can be a long walk from the elevators, and there does seem to be a problem with keys/doorlocks - I had to have a new room key 3 nights running. This wouldn't be a huge problem, if it wasn't for the long walk and occasional need to joing the back of a long queue at reception to get a replacement. It seems that this is a known problem, but there doesn't seem to be a solution.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank m328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palos Verdes Estates, California
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 5, 2010

Loved everything about this hotel. We stayed 2 nights total, 1 night on the way to Phuket and 1 night on the way back from Phuket. Both visits were equally enjoyable. The airport shuttle for the hotel was easy to find, convenient and fast. The ride to the hotel only took about 5-7 minutes. The hotel lobby was beautiful. The staff was very nice. Our room was clean and very nice also. The pool and pool area was beautiful as well. Our buffett breakfast was delicious. I don't have any complaints about this hotel. It was nicer than both the places we stayed in Phuket. It made for a very convenient and very nice stay as we made our journey to Phuket and then back home to the U.S. Would highly recommend it.

  • Stayed June 2010, traveled with family
    • Value
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Helpful?
Thank kumar0929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Cork, Ireland
Level 3 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 2, 2010

my experience is virtually the same in that i had to change my flights and therefore my hotel booking. I tried to change this 48 hours after it was booked and about 25 days before I was due to stay. I phoned the hotel twice and was put on hold and no one came back to me. I was also promised the supervisor would phone me and that never happened. I sent several e mails offering to pay a change fee but the only response saying I could not change the booking. Wont be staying there again which is a pity as it is very good for connecting flights. pity their customer service does not exist.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
Thank lkoulton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Macquarie, Australia
Level 6 Contributor
135 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 1, 2010

We stayed here for two nights on the way to Europe. The shuttle bus was easy to locate and check in via the executive desk was a breeze. Our room was large and well equipped. The pool and fitness centre were clean and well maintained. The restaurants offered a variety of foods and breakfast was great. Staying in an executive room gave us a 4 pm checkout. The staff were pleasant and helpful.

  • Stayed June 2010, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Marsbar66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 30, 2010

We have a 10 month old baby and so we decided to break our flights. Turned out to be a really good option. Cot was already set up and the room had a large bath. We had the buffet for dinner - awesome!!! There were oysters, sashimi, french cheeses and lots of others great choices all for about $AUD40. Breakfast was also good. I would definitely recommend it.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eachschoolholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Suvarnabhumi Airport

Property: Novotel Bangkok Suvarnabhumi Airport
Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Location: Thailand > Samut Prakan Province > Bang Phli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Bang Phli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Official Description (provided by the hotel):
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel

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