We (family of 2 adults and 2 children) used this hotel for a brief stop-over between 3 and 7 AM, just enough to get some sleep and rest before our onward journey to Koh Chang. Novotel offers interesting short-stay packages for 4 hours.
I cannot comment on their facilities and restaurants as we did not use these.
It's location is very convenient, their shuttle bus takes you to and from the airport within 5 minutes. In that respect, it is a pity that we had to wait quite some time at their arrival counter at the airport as their was no transport readily available because a group of other passengers and some airline crew were before us.
When making the reservation, the reply and feedback on additional questions was prompt and detailed. Therefore, it was disappointing to see at check-in that our request for one extra bed did not come through. As it would take at least 20 minutes to arrange for an extra bed, we decided to leave it, and the 4 of us shared the twin bed, which was OK for one (short) night.
Room was spacious, tidy and clean, no complaints about that. Service, as mentioned above, could do with some improvements on efficiency.
Overall, a convenient option for a transit in Bangkok.
- Official Description (provided by the hotel):
- Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more less
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- Also Known As:
- Novotel Suvarnabhumi Airport Hotel Racha Thewa
- Novotel Hotel Suvarnabhumi Airport
- Novotel Hotel Bangkok
- Novotel Bangkok Airport
- Bangkok Novotel