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Novotel Bangkok Suvarnabhumi Airport
Ranked #2 of 8 Hotels in Bang Phli
Certificate of Excellence
1 review
“Great hotel for travel!”
5 of 5 bubbles Reviewed August 27, 2011

From the first greeting of the staff to my early morning departure, I felt very good about my experience. The steam room in the fitness center was exactly what I needed after the long flight from the US. Great hotel!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doc1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualitymgr, Quality Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review, August 30, 2011
Dear Sir/Madam,

Thank you for your compliment. I will pass your kind words to our team which will inspire all of us to continue our best service.

Our team is looking forward to your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
3 of 5 bubbles Reviewed August 27, 2011

Great location if you are in transit and waiting for connecting flights, as it is extremely close to the airport and the hotel offers regular free shuttles.
Everything is extremely overpriced (food, internet access) and service is always slow checking in and out due to lack of staff.
Beds and pillows are excellent....

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 20, 2011

What a nice clean bright hotel we needed it for 1 night transit at the end of our holiday .It was a lovely Place to stay so our holiday did not come to an abrupt end ! Lovely food in the Thai restaurant super value.
I would stay again in future.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whereshallwegonext2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualitymgr, Quality Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review, August 22, 2011
Dear Sir/Madam,

Thank you very much for sharing your experience.

It is always a great pleasure to know that you have had a good time with us and your complimentary has been pass on our Thai Chef.

We hope we will have the pleasure of welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed August 19, 2011

Booked a stay at the Novotel due to a 21 hour stopover in Bangkok. The rates are generally quite steep however when I noticed a -30% promo was running I was happy to book (total approx 4000B)..

The room and bathroom were large and well appointed with comfortable bed & pillows. The public areas of the hotel are also nicely laid out. I didn't have the opportunity to use the pool but the poolside area is very well landscaped.

The opening of the new airport train link makes the Novotel a viable option for a longer stay - the train station is located just a couple of minutes walk from the hotel and the journey to central Bangkok is about 20 minutes avoiding Bangkok's killer traffic. Fare is currently 150B return for a promotional period.

For an early check in the Novotel is definitely the best stress free option and it comes recommended!

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Bazza76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualitymgr, Quality Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review, August 22, 2011
Dear Sir/Madam,

It is wonderful to see that you were satisfied with our hotel’s services and facilities during your stay. Especially the Airport Rail link is a bonus for the guests who staying with us to explore the city in a quick time.

We are sincerely looking forward to welcoming you back upon your return to Bangkok.
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Gold Coast Hinterland, Australia
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 19, 2011

Nobody chooses to stay over at an airport hotel for a holiday, but on long haul flights a layover at the Novotel at bangkok airport is an excellent option. Now with a 24 hour room rate you don't have the stupid situation of hotels trying to charge you for 2 (or even 3) nights accommodation for a brief stay simply because you arrive and leave at an odd time. Added to this the high standard of rooms and F&B and you have a very comfortable place to break a journey. Our second stay was as good as the first.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BMJAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualitymgr, Quality Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review, August 22, 2011
Dear Sir/Madam,

Thank you for your complimentary and we're appreciated your continued support to our hotel.

We are more than happy to know that our 24 hours flexi is suite your needs. Start from 8 July 2011 we are implement flexi meal, room with breakfast when making a reservation. Your breakfast buffet served at The Square is automatically transferable to Lunch buffet, dinner buffet or early breakfast, whichever is most convenient for you.

Both 24 hours flexi and flexi meal are more user friendly for travelers, not only in terms of smarty suiting your time spent at the hotel with no extra charges, but also to help with jetlag following the continental time change.
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Weinfelden, Switzerland
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed August 16, 2011

We booked this one during a 50% off promotion so we splurged on an executive room and a connecting junior suite. The executive room was nothing special. I’m not sure if there was any difference to a regular room except for the fruits and chocolate. The junior suite was a big step up. Much larger, a huge TV and additional amenities. Both rooms overlooked the pool and they were very quiet.

Both room types offer check in and check out in the club lounge. Not much of an advantage in our case as there were no crowds at regular desks either. The club lounge offers just tea and cookies during regular hours. It only comes alive during evening cocktails (5-7 pm) and breakfast. The cocktails include hot and cold snacks, mainly seafood. A light dinner, actually. Breakfast was also very good with hot items made to order. So I think that the upgrade to executive is only worth it if you take advantage of cocktails and/or breakfast in the lounge.

When we left at 7am, transportation to the airport was a squeeze. There was only one tiny van in operation and many customers waiting. I don’t quite understand why an airport hotel can’t do airport transportation professionally. There is a tunnel now from level 1 of the airport to the railway station and the hotel. It’s very empty and a bit spooky, especially the section between the railway station and the hotel. Plenty of empty space for future shops – but who would lease a shop in nowhere land? You can’t use airport trolleys in the tunnel and the first floor of the airport is not really where you want to go – most escalators up to departure are off-limits to passengers.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank faranghusband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualitymgr, Quality Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review, August 18, 2011
Dear Sir/Madam,

Thank you for sharing your comments.

We took note of the few points of dissatisfaction and we are delighted to hear you were happy with the service provided in the hotel.

Our team is looking forward to your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Suvarnabhumi Airport

Property: Novotel Bangkok Suvarnabhumi Airport
Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Location: Thailand > Samut Prakan Province > Bang Phli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Bang Phli
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Official Description (provided by the hotel):
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel

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