I was amazed by the attention staff was giving to us and the effort to make us comfortable and welcomed.
Starting with the room service manager, reservation manager Lukshani, with her charming smile, main chef (thank you for teaching how to wear a sarong and the present), the hotel manager and the owner for doing a fair business and hiring a good crew.
But beside of excellent service the hotel is getting a "Fair business" award from me.
We had a situation that required us to leave the hotel few days early, hotel management did it's best to communicate with booking agent and arrange a partial money refund. What wasn't in their interest but still was done by them.
There are probably many other hotels in Unawatuna, but I would recommend you to stay with this one.
Hope to stay at Rock Fort again,
Michael and ElenaMore
- Free Wifi
- Free parking