After being visited many beach resorts around Sth East Asia and Asia inclusive 5 stars resorts in Sri Lanka. I have to say that Coco Bay resort as a standard 3-4 Stars resort.
The room design is exclusive 5 stars with seeing through window all the way to the beach when you having a shower or having a relaxing jacuzzi . However do watch out that there is always a pool cleaner or guard in front of your private beach view. So pls don't go fully natures as you can do with other private beach villa or resorts. Basically the room come with most necessity as a 4+ stars hotel do suchas kingside bed and double pillows, small 32" LED tv screen with CD player, partial filled minibar, safety box and so on but please remember to bring your own toothbrushes, shower gel...and so on amenities because all you get is a small bottle of shampoo, a small cut pallet of coconut, lavender or lemon grass when you check in. I did not bring all of those as I thought it is a 5 stars resort but to my surprising. Maybe I could bother to ask for it as I believe this kind of necessity should be there without the need to ask or beg for it.
We booked 1 out of 3 Aqua romantic unit on the 1st floor where we can have about 2m x1.5m small partition pool. It is ok for a good view from the room balcony and a soak in or to hop over to the beach side for sun tanning.
Services from the staff was generally friendly and polite but do prepared that they would always ask where you come from. I felt that although the level of conversation and services was friendly but It is not really from the heart as I have experiences with many other resorts. I don't feel it is from the heart but rather in Rps. It was just really a standard protocol that the staff has to behave like so but it is not from their souls to communicate with all different guest backgrounds and cultures. I felt that this place is purely suitable for guest from far abroad whom has minimum exposures to 5 star resources but personally I think it has to improve on certain areas to achieve that so called more than 5 stars Boutique Resort claim by the hotel manager. The Jazcuzzi it looks nice but please make sure to check have enough hot water before you jump in. We tried it for the first time and half filled of the spa tub, hot water ran out and became cold after that. So we has to abolish our spa plan. And make sure you prepare at least 1.5 hr before you jump in as the water filling is slow.
And in term of the beach view, I think it s just ok looking over the bay view but not as exclusive as some mentioned.
When check out please remember to ask for your changes if you pay cash because the cashier will assume that your small changes is for his tips.. Disappointing in term of honesty and transparent truly heart service. Well again maybe they asunmed that I came from Mainland China but actually I m not. Hence I asked for the changes and give it to the bell boy instead.
Hence overall I think it was ok and don't think I will be back there again. I would not recommend this to any of my friends either in term of the room rates with respective to so call > 5 stars boutique services.
- Official Description (provided by the hotel):
- Located right on the beach in a secluded Bay, one hop away from the main resort area of Unawatuna and Galle town, it is one of the most stunning holiday locations in Sri Lanka. COCO BAY has 200 metres of sandy beach frontage with a superb view of Galle fort and is located in the midst of a picturesque fishing village with traditional catamarans that characterize this beautiful part of southern Sri Lanka. All rooms and suites have a stunning ocean view and feature private jacuzzi , rain shower, complimentary WIFI, LED TV with international news, sports, movie and foreign language channels,mini bar, digital safes, extra large signature beds with pillow menu, soap selection and large balconies with day beds. The AQUA ROMANCE ROOMS have small private pools. LE MER Beach Restaurant with a distinct French touch serves days fresh sea food, the best of local southern cuisine and international dishes of high quality. Yummy Italian PIZZA and authentic FRENCH BAGUETTES are also on offer. The CHILL OUT lounge bar offers a selection of great wines and exciting cocktails and offers HAPPY HOURS daily between 5.30 and 7.30 PM. A swimming pool by the beach with a kiddies pool and a gym are available. Airport transfers, excursions and round trips can be arranged ... more less
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