Our experience at Comaran was nothing short of horrible. we had booked the property through Agoda where the property was registered as Hotel Lavendish with photos showing it to be on a hilltop close to the beach. This we found was not true when we landed there. Bad start. We checked in and were taken through a labryinth of stairs - giving it a very spooky feeling. Once we had checked cpl of rooms and rejected it. We were taken to be shown a set of rooms away from the main building. Heavy smell of stale air and wood paint - left us a little disappointed but we anyhow agreed to stay in the villa option (2 rooms and a dining plus kitchen). We were in for a rude shock when we returned in the evening after a trip to the happening part of Unawatuna (good 3 km away) - electricity was not there at the hotel and Villa was not connected to the generator backup (eventhough we were told there is power backup in all rooms). We then decided to shift to a room in a main building into a much smaller room. Lo-behold the power backup also failed as soon as we setlled into the room. We being two couples were in a sticky spot in pitch darkness- when 4 of the staff stood in the stairway - joking in local language and making us feel very uncomfortable. They kept making vague excuses like some problem in genset then saying the gasoline has finished and someone has gone to get it (this is at 10pm). The harrowing experience continued as no one from the management showed up in spite of our repeated requests and we were growing tense by the minute with no match or light being provided by the staff. We decided to switch the hotel immediately and moved to a better property. While we were shifting out our luggage - the duty manager turned up with glazed eyes as if he was doped and offered no apologies for the inconvenience - let alone any talk of refunding our 258 USD charged at the time of check-in. All in all - a property you must AVOID!!
- Official Description (provided by the hotel):
- Situated in a peaceful and beautiful location in southern coast of Sri Lanka, you will find Lavendish Beach Hotel Unawatuna overlooking the world famous Unawatuna beach which dazzles under the tropical sun. Offering the deserving traveler and holiday enthusiast with a lovely view of the Indian Ocean, Lavendish Hotel Unawatuna provides a memorable holiday experience with its cozy rooms, friendly service and delectable food.Guests at the Lavendish Hotel Unawatuna enjoy Room service, 24 hour Reception services, Restaurant & bar, Internet Access and Laundry. The elegant swimming pool at Lavendish Hotel Unawatuna allows guests to enjoy the sun and water or make the most of the holiday spirit by relaxing with friends and family, tasting delightful snacks from the poolside snack bar. The restaurant at Lavendish Hotel Unawatuna serves Continental and European breakfast, and local and international dishes at the hotel’s buffet. ... more less
- Reservation Options:
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