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“i DO NOT KNOW WHERE THE GOOD RATINGS COME FROM”

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Nooit Gedacht Heritage Hotel
Ranked #19 of 33 Hotels in Unawatuna
Reviewed February 18, 2013

We booked based on reviews and found one of the two 'swimming pools' more like a duck pond, the grounds full of dried up fallen bamboo leaves, trees overgrown and the pot plants in need of attention. The main dinning room was dark and the glass on the outside tabls broken. Th table mats were dirty and screwed up. Our room was really musty and the tree outside ment we neither wanted nor could sit there. We upgraded to the new part and enjoyed watching the birds, overlooking the lily pond and being near the big decent pool. We ate there on the first night. We were asked to prebook but had to wait only to get cold rice and the poorest prawns we ate in our month in Sri Lanka. The staff were plesant but the way they cleaned our room suggests that even the newer rooms will soom be poor. They make a big thing of collecting blooms from the lily pond and garden to decorate public areas and beds . Had they left them growing the grounds would have been better.

Room Tip: If you must stay here get a first floor room in the new accommodation.
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  • Stayed: February 2013, traveled as a couple
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2  Thank fen09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 21, 2013

Dear Guest,
Thank you for your review. We regret to hear that your stay with us did not meet up to your expectations while we have many positive reviews from other guests who liked the rooms, food and the colonial charming ambiance at Nooit Gedacht with lush gardens. The flower decorations made by the staff every morning are appreciated by most guests. How ever we are glad to hear that you have enjoyed bird watching at Nooit Gedacht.

Nooit Gedacht Reservations Team

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179 - 185 of 384 reviews

Reviewed February 13, 2013

Spacious, comfortable rooms. Beautiful setting at the foot of the mountain known as Rumassala. My wife and I woke up early on Sunday morning to listen to the peacocks on Rumassala.

The food is excellent.

The hotel's main building is the original house of the colonial Dutch governor. It was built in 1732.

Room Tip: The rooms facing Rumassala have the best view.
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  • Stayed: January 2013, traveled as a couple
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Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 22, 2013

Dear Guest,
Thank you for taking your time to write a review for us. Hope you will visit us again to enjoy the beautiful setting at Nooit Gedacht & Rumassala mountain.

Nooit Gedahct Reservations Team

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Reviewed January 26, 2013

I do not understand all the high ratings! This hotel was a huge disappointment. The grounds were my initial warning that this was not going to live up to the 4 stars and Trip Advisor awards: they are unkempt with puddles of standing water (and, randomly, chickens) and clearly a haven for mosquitoes. There are two pools, but the first, smaller one was not in use when we were there (or maybe ever--it seemed to be in a state of disrepair), and the water in the new one was cloudy and you couldn't see the bottom. I would not go swimming in it.

The room itself was ok, but the bathroom was horrible. It was clear that it used to be little more than an outdoor shower that had been converted into something slightly better. It was dirty, mildewy, and truly unpleasant.

We stayed in the older section of the hotel, and almost switched to the newer section, but changed our minds when we saw that there wasn't actually much difference between the two. The newer rooms, as you would expect, are cosmetically nicer, but they are significantly smaller and the beds do not have mosquito nets. And while you would think that it might be harder for bugs to get into them, there was a lizard on the wall, so it seemed like we wouldn't actually be any better off.

The location is not great. It's a short (5-10 minutes) walk to Unawatuna, but the only way to avoid walking on the edge of the busy main road is to take the world's shortest tuktuk ride. Going the other direction, it's about a 5-10-minute ride into Galle Fort.

My interactions with the staff were mixed. The people at the front desk spoke very good English so it was easy to get information (but one of them misled us into overpaying for a tuktuk ride to Unawatuna Beach). The staff who helped us with luggage came across as rude: they didn't speak much English but seemed to ignore and even mockingly dismiss my best efforts to communicate with them.

  • Stayed: January 2013, traveled as a couple
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2  Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for your review. We regret to hear that you did not find your stay satisfying while we have many positive reviews from other guests who found the rooms, nice colonial buildings, garden, food and the service of our friendly staff very satisfying. As a proud partner of Greening Hotels project funded by the European Union, Nooit Gedacht thrive to preserve the balance of nature by keeping our garden green while preserving it. The two ducks (referred as chickens) are loved by most guests and children. They help to keep the ecological balance by eating all kinds of warms, insects and mosquito. We also have Mosquito larva eating fish in the ponds to keep them clean. Most people find the location is ideal for relaxing and for a blissful stay as it is away from the noise of the busy main road & beach parties running through out the night. It is about 5-10 minuets to the Unawatuna Beach and a 10 minutes tuk tuk ride to the UNESCO world Heritage - Galle Fort. As a Trip advisor award wining Hotel we do our best to give our guests a best possible experience with our Sri Lankan hospitality. Hope you will give us another opportunity to service you to enjoy the natural beauty & simplicity of Nooit Gedacht.

Nooit Gedacht Reservations Team

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Reviewed January 21, 2013

last year we stayed 6 nights at this hotell ,and this is the place to be.Nice staff and great food.
thanks,This year we just dropp by to say hello and have a pot of tea.nice place to see birds. we will be back.

  • Stayed: January 2013, traveled as a couple
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Thank olav d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 20, 2013

Dear Guest,
Thank you for your review, specially about our nice staff & great food. Look forward to serving you again when you return to Nooit Gedacht..... next time.

Nooit Gedacht Reservations Team

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Reviewed January 20, 2013

Arrived early January for 4 nights. Were shown our room and I asked the waiter if food was served in the hotel. Next minute I had someone knocking at our door because I had apparently asked about the air conditioning!! The room had no TV, no hairdrier, a musty bathroom that always looked dingy. Alcohol wasn't served in the hotel and whilst we are not alcoholics in any way we would have liked the facility. Breakfast on our first morning was very difficult. No cereals, juice and fruit were placed on your table with no choice. Little choice of Eggs etc. Very little English spoken and so we felt totally alienated from the first morning. As a result we had our breakfasts elsewhere every day apart from the day we checked out. On the plus side the building is nice, the pool lovely(but you can't swim before 9am!!), the gardens were quite nice too. It might suit you but definitely not us I'm afraid.

  • Stayed: January 2013, traveled as a couple
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1  Thank Worksopman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 22, 2013

Dear Guest,

Thank you for your review. We are sorry to hear that you did not enjoy the breakfast buffet with a choice of Western ( eggs made to order/ sausages/ bacon/ bread buns ) & Sri lankan food. It is unfortunate that you did not bring this to our attention during your stay. We could have arranged some thing different for you as we try to provide the best possible experience for our guests. However, thank you for your positive remarks on our nice building, gardens & pool.

Nooit Gedacht Reservations Team

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Reviewed January 10, 2013

We stayed in the governors suite with 4 adults and a child and had a fantastic stay there. The food was great - breakfast had a nice variety and the food meal we had there one evening was delicious. The staff were very attentive and were always willing to cater to our needs.

  • Stayed: December 2012, traveled with family
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Thank cheekymonkeyBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 22, 2013

Dear Guest,

Thank you very much for your positive comments about our hotel. We are glad you enjoyed the breakfast with a nice variety and the meals you had here & thank your also for your comments about our staff being attentive to your needs. We hope you will visit us again to enjoy our Sri Lankan hospitality.

Nooit Gedacht Reservations Team

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Reviewed January 9, 2013

The hotel has a pleasant heritage feel and the staff are welcoming and helpful. However, our room was unclean (we had to change the pillows and towels). The bathroom was awful (dirty shower curtain, mold developing in the shower and foul smell). Despite asking for the room to be cleaned, the hygiene was still a problem.

  • Stayed: December 2012, traveled as a couple
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Thank leopardtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragna J, Manager at Nooit Gedacht Heritage Hotel, responded to this reviewResponded February 23, 2013

Dear Guest,
thank you for your review. Your complaint regarding the shower curtain has being directed to the house keeping supervisor and they have fixed the problem. Thank you for the positive comments on pleasant feeling of the hotel, welcoming and friendly staff.

Nooit Gedacht Reservations team

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Additional Information about Nooit Gedacht Heritage Hotel

Address: 182 Matara Road | Opposite Timber Co-Operation, Unawatuna 80600, Sri Lanka (Formerly Nooit Gedacht - Ayurveda Health Resort)
Location: Sri Lanka > Southern Province > Galle District > Unawatuna
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Best Value Hotel in Unawatuna
#5 Family Hotel in Unawatuna
#7 Spa Hotel in Unawatuna
Price Range: $37 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nooit Gedacht Heritage Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Nooit Gedacht Heritage Hotel, Also known as Nooit Gedacht Ayurveda Health Resort is a historical Colonial style villa built in 1735. It was once the country home of a Dutch governor name De jong and was later taken over by the British as a military logistic centre. It is just 10 minutes walk away from the Unawatuna beach & 5 Km from UNESCO world heritage site of Galle fort. Nestled at the foot of Rumassala mountain (referred as Sanjeewani Mountain in the epic of Ramayana ) Nooit Gedacht is situated in the middle of a palm garden full of natural flora & fauna & a lotus lake. Guests can also enjoy traditional Ayurveda treatments, Spa, yoga & meditation while they indulge them selves in the tranquility that this place has to offer. Nooit Gedacht...Your Home in the Sun, is a place with old world charm & modern comforts that you must not miss while you are in Unawatuna! Come & enjoy the beauty & simplicity this place has to offer. Please note there are NO branches of Nooit Gedacht in the vicinity. ... more   less 
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Also Known As:
Nooit Gedacht - Ayurveda Health Hotel Unawatuna

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